Only Nails

+1 734-641-3983

737 S Wayne Rd, Westland, MI 48186 United States of America

Open Today: -

Quick Facts About Only Nails

to get my nails done, never my toes. The staff is friendly and they do a good job with nail designs.

Strengths of Only Nails Place:

1. Accepts walk-ins: One positive aspect mentioned in the comments is that Only Nails Place accepts walk-ins. This can be convenient for customers who may not have the ability to make an appointment in advance or who prefer spontaneous visits to the nail salon.

2. Friendly staff: Another strength mentioned in the comments is that the staff at Only Nails Place is friendly. This can contribute to a positive overall experience for customers, as friendly and welcoming staff can help create a comfortable and enjoyable atmosphere.

3. Good nail designs: Some customers mentioned that Only Nails Place does a good job with nail designs. This indicates a strength in their ability to provide creative and well-executed designs, which can be appealing to customers who are looking for unique and stylish nails.

Weaknesses of Only Nails Place:

1. Poor cleanliness: One common complaint in the comments is that Only Nails Place is not clean and/or updated. This can significantly impact the overall experience for customers, as cleanliness is an essential aspect of any salon or spa environment. A lack of cleanliness can lead to dissatisfaction and potential health concerns.

2. Inconsistent service quality: Several comments indicate that the service quality at Only Nails Place can be inconsistent. Customers reported both positive and negative experiences, with issues such as a burning sensation during a nail service and unsatisfactory manicures and pedicures. Inconsistency in service quality can be a major weakness, as customers rely on consistent quality to trust and return to a business.

3. Lack of attention to customer concerns: One comment mentioned that a customer complained about the service received, but the owner dismissed their concerns. This indicates a weakness in the salon's customer service and their ability to address and resolve customer issues. Ignoring or dismissing customer complaints can lead to negative experiences and damage the salon's reputation.

4. Inadequate nail technician skills: A few comments mention concerns about the skills of specific nail technicians at Only Nails Place. These comments suggest that some technicians may not have the necessary expertise or training to provide satisfactory results. In particular, one comment mentions that the older gentleman should not be doing nails. This raises concerns about the overall skill level of the technicians at the salon.

In conclusion, while Only Nails Place has some strengths such as accepting walk-ins, having a friendly staff, and providing good nail designs, it also has several notable weaknesses. These weaknesses include poor cleanliness, inconsistent service quality, a lack of attention to customer concerns, and potentially inadequate nail technician skills. Addressing these weaknesses would be crucial for the salon to improve its overall reputation and customer satisfaction.

Best TL Reviews

TERRIBLE—DO NOT GO HERE!

First time at this location and immediately when I walked in I had reservations. It was a strong acrylic smell like it was 1995 and the place is not clean and or updated. The lady did take me in as a walk/in on Good Friday. The Husband did my toes and it was terrible but looked good visually…however the experience was sub par at best. Then we get to the nails…I asked for a shilac MANICURE and noticed it was not very long —so I ask are you going to cut my cuticles? SHE gave some excuse as to why I shouldn’t…then I kept complaining and she said I charged your for a color change. That’s not what I asked for! Now the lady before me ALSO complained about her manicure and the owner just dismissed it line she did mine! So I pointed out obvious cuticles and this chick had the audacity to use HER NAILS versus a utensil to cut…and looked at me and said gone! I asked her if she was serious!!! I truly had to control my reaction. DO NOT GO HERE—-WASTE OF MONEY! And I’m not even a fan of reviews but this was necessary. The pictures are at 11:36pm and I left there at 8p.

I left a great review about a week or two ago for this business on my own account. I am now leaving one from my mom’s gmail. Last time they did a great job. This time, I can’t say the same. I was getting a fill in and color change when she put the product, I think glue on my nails and it started to burn very badly. I told her multiple times it burned and it seemed she didn’t care until I texted my mom to come in. My mom came in and I repeated the issue and it was then when she appeared to care. The other lady put a product on my nails to stop the pain. It stopped for about 30 seconds then came back. I told the man employee that it didn’t burn last time I was here so the other woman must use different products and he just said, “No we all use the same products here.” It burned so badly that me and the employees agreed that I come back another day. I changed my mind and said I wanted to continue today as I don’t know if I will have time another day soon but the woman who did my nails didn’t listen. My mom paid 15 dollars and we left. I don’t think they’re a bad salon, I just think she should’ve stopped when I originally exclaimed my issue. It was nice going there the first time. I am at least glad I had a good experience last time I went there.

My toes look like my 6 yr old niece did it. They said they will fix it. I will update this rating thereafter. The older gentleman should not be doing nails.

Got my nails done here today and it was a wonderful experience. They kindly accept walk-ins!

The staff are so nice and it's taken me awhile to find a good nail shop and I can say I love em

Not my first choice bt if you do go in "ask for Ann" she does good work... I like my black tips because they work well with everything and when I want a design Ann is the only one who does them right

Absolutely terrible. My shellac manicure is a mess. So bad

Only had one bad experience here with my toes being done but everything else is great. I only go here