Quick Facts About T & J Nail Salon
T&J Nail Salon has several strengths based on the comments provided. Firstly, customers appreciate the skill and expertise of the nail technicians. They consistently deliver high-quality results, with nails that last for several weeks. Additionally, the salon is praised for its cleanliness and quiet atmosphere, providing a relaxing and comfortable experience for customers. The salon also demonstrates good time management, always taking customers in on time for their appointments.
Another strength is the friendly and kind nature of the nail technicians. Customers mention that they feel welcomed and valued, with the staff providing excellent customer service. The nail technicians are also skilled in other services, such as eyebrow shaping, which adds to the convenience and satisfaction of customers.
T&J Nail Salon is commended for its wide range of nail design options and accessories. Customers appreciate that the salon has all the necessary tools to create various nail designs efficiently. This shows that the salon is well-equipped and caters to different preferences and styles.
The salon's handling of COVID-19 precautions is also seen as a strength. Customers feel safe and protected due to the salon's clean and safe environment. This demonstrates that T&J Nail Salon prioritizes the health and well-being of its customers and staff.
While there are mainly positive comments, there are a few criticisms that highlight potential weaknesses of T&J Nail Salon. One significant complaint is their policy of not allowing children in the salon. Although this may be seen as a way to maintain a quiet and relaxed atmosphere, it excludes customers who want to bring their children along. This could be viewed as a limitation in terms of accommodating families.
Another weakness mentioned is the perceived rudeness of some employees. Although some customers appreciate the humor and sarcasm displayed by the technicians, others find it off-putting and unprofessional. This inconsistency in customer experiences may affect the overall reputation of the salon.
One customer mentioned that their nails started to hurt during the service and that the technician was rude in response. This suggests that there may be a lack of empathy or sensitivity towards customers with sensitive skin or specific needs. It is important for the salon to address this issue to ensure a positive experience for all customers.
Lastly, one customer mentioned that the salon closed earlier than expected. While they managed to accommodate the customer and provide excellent service, it is essential for the salon to ensure that their closing time is clearly communicated to avoid any confusion or inconvenience.
In conclusion, T&J Nail Salon has several strengths including skilled nail technicians, a clean and quiet environment, a wide range of design options, and strict adherence to COVID-19 precautions. However, there are some weaknesses such as the exclusion of children, potential rudeness from certain employees, lack of sensitivity towards customer needs, and inconsistencies in closing times. Addressing these weaknesses will help improve the overall customer experience at T&J Nail Salon.
Best TL Reviews
Tommy and his team of nail techs are very good at what they do! I call and make an appointment and they take me on time every time, my nails are always perfect and last about three to four weeks! I especially love how clean and quiet the place is. If they are not ready to take you, they have you wait in your car and call/text you when it’s time to come in. The salon is never over crowded or noisy!
I love my nails. The man who does my nails is always so kind. Also, the lady that does my eyebrows does them flawlessly every time. Highly recommend this place.
Will never use this business. Tried to get mine and my daughters nails done and they told me when she’s done she needs to leave.. she’s nine sir, she can stay with me or take your time doing my nails. Will never go to a nail salon that doesn’t allow kids there. She old enough to sit on her phone.
What i like most about this place is that they have all the tools to do nails. I get a lot of nail design and accessories and this makes its fast and easy. I've been to several techs and they've all done a great job. The precautions they've taken due to covid are perfect. Very clean and safe.
Not sure what the bad reviews are about. I have been going here for a few years-not as an every 2 week client but as much as I need and would like to treat myself. I have had Tommy (owner), Tom, Mai and Mimi and all have been absolutely excellent. I am pretty basic-I enjoy a full nude set almost 99.9% of the time so I backed off of Tommy because I know he likes more creative work. The others exceeded my expectations. All of them have been patient and kind to me. I had a pedicure there today and bless the woman that did it. I sadly did not catch her name but she took her time and was very chill and sweet.
In regards to people saying that the employees have “attitudes” no one there is going to emotional babysit you. They are there to perform a service and if you get the right one-jokes/satire to be expected. I am sarcastic and dry with my humor so I enjoy some jabs primarily Tommy gives out. I find it hysterical but that’s just me. Don’t take anything personally!
Will always recommend this place :)
Wow..I never seen a nail salon be so mean and rude to their customers. I just wanted to relax and they definitely went out of their way to make sure I didn't feel comfortable or welcome. Extremely disappointed ????
My nails still look ok after a few days. The guy waa a bit rude when I told him it was hurting me (I have sensitive skin). He seemed upset all of the time. I still gave him the tip. Someone recommended this place so I think it might not have been the best day for him. I want to be positive. Picture shows DAY 9 after full set.
Ps. Prices are good. $35 for acrylic with gel polish.
Went in to get my nails done on a Sunday. I thought they closed at 6 but they closed at 5 (I went around 4). What I wanted was pretty complicated and definitely needed more than an hour but they still took me. They were patient and didn’t rush through the work. They were honest about how close they could get to the design I wanted. They didn’t have the colors I wanted, so he mixed different colors until he was satisfied that it was the same as the reference picture. If he, or I wasn’t satisfied, he’d start the nail over. In the end, I liked my nails a lot more than the reference picture I brought in. They were strict on their COVID policies, which is a very good thing for me. I was very happy with my experience, and how my nails came out!!
Thank you T&Js
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T & J Nail Salon Info
Amenities
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 AM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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