Classic Nails

+1 803-426-1987

322 E Martintown Rd, North Augusta, SC 29841 United States of America

Open Today: -

Quick Facts About Classic Nails

Classic Nails place has received both positive and negative comments from customers, which provide insights into the strengths and weaknesses of the establishment.

One significant strength mentioned by multiple customers is the friendliness and courteous nature of the staff. They mention that the entire staff, including the technician Jessica and the manager, are welcoming, kind, and treat customers with respect and dignity. This positive customer service experience creates a welcoming and comfortable environment for customers.

Another strength highlighted by customers is the cleanliness and professionalism of the establishment. Multiple comments mention how clean and well-maintained the salon is, creating a hygienic and pleasant atmosphere for customers. Additionally, customers appreciate the efficient and professional service they receive, with minimal waiting times and skilled technicians.

Customers also appreciate the wide variety of services offered at Classic Nails place. They mention services like acrylic nails, gel nails, spa pedicures, and waxing. This variety provides customers with options and allows them to have multiple services done in one place, saving time and effort.

In terms of weaknesses, some customers have had negative experiences with specific technicians or services. One customer mentioned that their technician did not properly dissolve old nail tips and instead glued new ones on top, resulting in an unsatisfactory manicure. Another customer expressed dissatisfaction with their gel nails, stating that the acrylic was not covering their natural nails completely and the polish was streaky. They also criticized the response of the manager when they requested a fix.

One negative comment mentioned an incident involving an employee making derogatory remarks about customers. This incident highlights a serious issue of unprofessional behavior within the establishment. Such incidents can greatly impact the reputation of the salon and create a negative experience for customers.

Another weakness is the limited availability of appointments. One customer mentioned that they often see people being turned away due to lack of availability. This suggests that there may be a high demand for services and a need for better scheduling or hiring more staff to accommodate more customers.

In conclusion, Classic Nails place has several strengths, including a friendly and courteous staff, a clean and professional environment, and a wide range of services. However, there are weaknesses such as dissatisfaction with specific technicians or services, incidents of unprofessional behavior, and limited appointment availability. These strengths and weaknesses provide valuable insights for potential customers to consider before visiting Classic Nails place.

Best TL Reviews

This was my first time here and I was pleasantly surprised! These are for a wedding I’m in this weekend. The entire staff was so friendly and even the customers were kind and courteous and sparked up conversation. My technician was Jessica and she was soooo friendly! No miscommunications on what I needed and she even gave me a complimentary manicure on top of the typical acrylic process. I am definitely going to start booking appointments with her!!

Please do not waste your time going to get any nail services at this establishment. I had on nail tips with the dip and went back to get them done again. It was awful did not dissolve off old tip and glued a new tip on top. The dip was poorly done and not smooth at all, to include all over the sides of my fingers. I was dissatisfied immediately as you could clearly see lines and bumps. She only fixed 3 nails and said the rest was my fault. I have no clue how that could even at all be possible as she was the only one performing services on my nails.

Absolutely horrible! I paid 70 dollars for a full set of gel nails and this is the most sloppy nail job I’ve ever received. Not only is the acrylic not covering my natural nail all the way but the polish is streaky and the tech painted over my natural nails to hide the mistake with the acrylic. When I asked for this to be fixed the “manager” was very rude and insisted I pay again! Ladies do not waste your money at this place if I could I’d rate this a zero out of 10.

They had a bigot Asian teenager who came down from Atlanta working in the shop making negative remarks about customers. If you had expensive jewelry on, she would say it was fake based on the way you looked. I had my translator app on and it was disappointing. Never went back

I have been going here regularly for over a year and have no issues. Clean and efficient. Pricing is mid point and the value equivalent. I usually make an after work appointment around 5 and I see many be turned away due to no availability, so I recommend an appointment.

As a walk-in my wait was less than 20 mins. Ginger did my feet. She's an angel. And Van did my nails. FANTASTIC! Highly recommended. Very clean and Professional. I love it.

The manager (male) is so nice and runs a beautiful shop with the sweetest employees.

Special recognition to Noelle who treats customers like gold. She is so well spoken, great manners, very appreciative of her customers. She was so kind to a 96 year old sweet lady when I was there last week. Treated her with such dignity and respect.

Great little spot tucked in the corner of the shopping complex. Clean, bright facility. Staff is all incredibly helpful and friendly. Wide variety of nail services and waxing offered. I had an amazing deluxe spa pedicure done by Noelle! She was fabulous, handled my ticklish feet expertly, and worked out some serious knots in my calf during the massage. Highly recommend! They take appts and walk-ins.