Quick Facts About L a Nails
L a Nails place has both strengths and weaknesses based on the comments provided. Let's analyze them in detail.
Strengths:
1. Great customer service: Multiple comments mention that the staff at L a Nails place is nice, friendly, and professional. They make customers feel welcome and take their time to address any concerns or requests. Customers appreciate the caring attitude of the manicurists.
2. Attention to detail: Many reviewers comment that the nail technicians at L a Nails place are meticulous when it comes to shaping nails. They take their time to ensure that the nails are perfectly shaped and clean. Attention to detail is an essential strength as it contributes to the overall appearance and quality of the manicure.
3. Good pricing: Despite a few negative comments about the cost, some reviewers mention that the prices at L a Nails place are reasonable and provide great value for the service received. This affordability attracts customers and encourages them to return.
4. Positive past experiences: Some customers have been going to L a Nails place for years and have always had a good experience. This indicates that the salon has built a loyal customer base by consistently providing good service.
Weaknesses:
1. Inconsistent quality: Several comments mention issues with the quality of the manicures and pedicures received. Customers complain about crooked nails, unfiled rigid edges, lifting nails, and miscommunication regarding desired nail designs. These inconsistencies in service quality can be a significant weakness for the salon and may lead to negative customer experiences.
2. Lack of attention to cuticles: One reviewer mentions that the manicurist did not do any treatment on the cuticles apart from pushing them back, resulting in ragged cuticles. This neglect in providing proper cuticle care is a weakness as it can impact the overall appearance and health of the nails.
3. Uncomfortable experience: One comment describes an uncomfortable experience with an older male technician who displayed a lack of interest and a dismissive attitude towards the customer. This negative experience shows a weakness in consistent and professional customer interactions, which can affect the overall reputation of the salon.
4. Lack of communication and professionalism: In a few comments, customers express disappointment with the lack of communication and professionalism from the nail technicians. The customers felt that their needs were not properly addressed, and they had to ask multiple times for fixes to issues with their nails. This lack of communication and professionalism can lead to dissatisfied customers and a negative impression of the salon.
In conclusion, while L a Nails place has certain strengths such as great customer service, attention to detail in nail shaping, and positive past experiences, there are also weaknesses in terms of inconsistent quality, lack of attention to cuticles, uncomfortable experiences, and a lack of communication and professionalism. The salon should work on addressing these weaknesses to improve overall customer satisfaction and maintain a good reputation.
Best TL Reviews
8/14/2021 - Today I reached out asking if they would repair the issues I had with my acrylic set! They obliged and I am much happier with this second go around! Pictures will be posted of the new set (same color). I don’t know why my hands look so red though. Anyways thank You, LA Nails!
This is my first visit to this place! The people were nice, it wasn’t too busy so no wait or rush. So that was wonderful, but some of my nails are crooked and have rigid edges that appear unfiled. I got a pedicure as well, both gel. Nothing special, no designs and I only chose one color.. it cost $90. After I was told it would be $45 for the mani and $30 for the pedi. That is ridiculously expensive for even a good basic mani/ pedi, nonetheless one that is no where near perfect.
FOLLOWING UP 8/12/21 - it’s been ten days and my nails are grossly lifting all around my nails. I also realized I forgot to mention who I had. She was completely pleasant, she just didn’t do a good job on my nails. I’ll add more pictures. Yes my hands are dry, but the cuticles are completely ragged and that’s because she didn’t do a single treatment to them other then pushing them back, not even soften them and then push back. I’m really not pleased, especially considering the price I paid.
This is only the second time going here and they cut me both times. The first time that was the it was thing they did wrong. The second time being yesterday they cut me again and didn’t do what I asked for. The shape of my nails isn’t right and the ombré isn’t even close to the picture. I even told them if they couldn’t do it tell me now so I can pick something else and they said they could do it. I had to ask twice for them to fix my nails and they still aren’t right. Gel polish and acrylic on my cuticles. The first picture below is what I got and second is what I asked for. Very unhappy.
I've come here on and off for years and typically have always had a good experience. I recently was in for a pedicure and the older gentleman waited on me. It was an uncomfortable experience, between his lack of interest in what he was doing and another man in there coming to sit beside me just to snicker with the man working. The idea that they may have been speaking about me, didn't bother me nearly as much as the lack of words the worker actually spoke to me. It was instead bumping my foot and expecting me to know what he needed from me. This was not my first pedicure, but his entire attitude during this was very off-putting. I was perfectly content waiting as long as I had to, but so disappointed in the service as he just seemed annoyed to have me there. Having had many pedicures here in the past, this one was very much lacking. Although in the end, the gentleman doing my pedicure did speak to me to make sure I was satisfied with my toes-which were good enough for me. And that was enough to compel me to leave a tip, I did decline to get my nails done after that. I've had perfectly good experiences with the other employees and hate to discredit the entire establishment, but that was not a good time for me.
They have always given me great service. Nails are always perfectly shaped and clean!The manicurist did a very good job. I'll definitely go back.
They really excel at shaping and are very detailed/meticulous when it comes to that. I will come here often! took extra steps to address it. Got a gel manicure here yesterday and will definitely be back
Great experience! I love how professional those ladies are Very nice and professional!friendly service and great looking nails at a great price. . I would recommend to anyone.Thanks Salon!
So nice and cares about the result of their work!Everyone keeps asking about my acrylics, but these are my real nails! Amazing work! I'll be back!!
I had a wonderful experience! Everyone was so kind! I highly recommend going there! I absolutely love this place! Will forever go there.!Thanks Salon!
Place Pictures
L a Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Cash-only
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | Closed |
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Location
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