Quick Facts About Lee Nails & Spa
Lee Nails & Spa seems to have several strengths based on the comments provided. Firstly, the staff members are described as attentive, respectful, and accommodating. This suggests that the customer service at Lee Nails & Spa is commendable, and they prioritize ensuring a positive experience for their customers. This is further supported by the comment about the owner, Tony, who is described as "awesome" and someone who takes great care of his customers.
The salon is also praised for its cleanliness. One customer, who is a cosmetologist herself, specifically mentions noticing how clean the salon is. This is important in a nail salon as cleanliness is crucial for maintaining hygiene and preventing the spread of infections. Additionally, the availability of a full staff and the ability to get customers in quickly demonstrates good organization and efficiency on the part of Lee Nails & Spa.
The quality of the nail services provided is another strength highlighted in the comments. Multiple customers mentioned being extremely satisfied with the result of their nails. Specific nail technicians are even mentioned by name, suggesting that there are skilled and talented professionals working at Lee Nails & Spa. The ability to provide a variety of services and meet different nail preferences, such as shaping nails perfectly, is also noted. Furthermore, the long-lasting nature of the nails done at Lee Nails & Spa is praised by a customer who previously had issues with nails falling off quickly.
Another strength of Lee Nails & Spa is its pricing. Multiple comments mention that the prices are fair and reasonable. One customer even compared the prices to other places and found them cheaper. This suggests that Lee Nails & Spa provides good value for money, which can be an important factor for many customers when choosing a nail salon.
While the majority of comments are positive, there are a few weaknesses mentioned. One customer expressed dissatisfaction with the service they received, specifically noting rude and unprofessional behavior from the staff. Another customer had a negative experience with a pedicure, describing it as rushed and sloppy.
To address these weaknesses, Lee Nails & Spa could benefit from focusing on customer training and promoting professionalism among their staff members. Rude and unprofessional behavior can significantly impact a customer's experience and may lead to negative reviews and loss of business. Additionally, improvements should be made in the quality control of services, specifically in the case of the sloppy pedicure mentioned. Ensuring consistent quality across all services is important for maintaining a positive reputation.
In conclusion, Lee Nails & Spa has several strengths, including attentive and respectful staff, cleanliness, efficient service, skilled nail technicians, long-lasting nails, and fair pricing. However, there are areas for improvement, such as addressing rude or unprofessional behavior and enhancing quality control. Overall, it seems that Lee Nails & Spa has built a positive reputation among many customers and provides a satisfactory nail salon experience.
Best TL Reviews
I called close to closing time on Sunday June 26th. They said get right here and we’ll take care of you. When I walked in I was greeted by Peter who said come and sit. He was attentive, respectful and so accommodating. I had never been here before and wish I had, my nails look amazing. His sister Sophia did my artwork and I was out of there 30 minutes past closing. I’m so thankful I called this place as they were more than I could have asked for. I’ll definitely be back!!!????
Diane
I don’t write many reviews but I just think they definitely deserve it. I’ve had the pleasure of getting Rebecca, Sofie and Bobby as my nail tech. They all do a great job, I’m a cosmetologist myself so I definitely notice how clean the salon is and how they are usually full staffed and able to get you right in which works great for my busy schedule! I recommend this salon and they also have fair prices as well.
The owner Tony is awesome! Great to work with and takes great care of his customers. My nails have never looked so good! Thank you again. I will definitely be going to see Tony for all my future nail appointments. ⭐️⭐️⭐️⭐️⭐️
I went in today for a full set of acrylics. I was very nervous because I had a very bad experience at a different nail salon two weeks ago but the guy who did my nails (I believe his name was Jimmy) did a fantastic job. I bite my nails and they are extremely short, you would never know now. He also shaped them perfectly- I get square with rounded edges, which seems to be a dying art these days. It was also $45 for a full set which I think is very reasonable and even cheaper than a lot of places now. I was surprised a lot of the reviews I read people said they thought the pricing was high(?) I don't agree. Everyone seemed very friendly and the place was clean. There were a lot of people waiting but they also worked quickly and did a great job so it was worth it. I will definitely be going back!
This is HANDS DOWN the best place we have ever been to! Tony was exceptional! Our nails were done by another shop a week ago and they looked terrible. He removed them, did them again without damaging my nails and they are perfect! Never will we go to another place. Thank you!
They were rude and unprofessional making comments about my weight as if I wouldn’t catch it. Also I asked for pink and white toe nails all I got was a big white line on my toes. I will definitely take my business elsewhere
I would give zero stars is possible. Was in town and excited to get pedicures with my friend and her daughters. The man that gave me a pedicure was talking very loudly with other workers, cut my toe bad enough that I had to yank my foot away. The massage was rushed and the hot towels were still hot when he removed them. The polish job was sloppy. Would never go back if I lived in MI still ???? wish I didn't waste $37 + tip on that whack job.
I haven’t had my nails done in years because they just fall
Off and never last, these nails last and look great everytime! Definitely recommend!
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