Pj's Barber Shop

+1 716-289-7993

3900 Southwestern Blvd, Orchard Park, NY 14127 United States of America

Open Today: -

Quick Facts About Pj's Barber Shop

Pj's Barber Shop, based on the comments provided, has a number of strengths and weaknesses that can be identified. It is important to analyze these comments in order to gain a comprehensive understanding of the strengths and weaknesses of the establishment.

Starting with the strengths, it is evident that Pj's Barber Shop is praised for their ability to provide great cuts and deliver exactly what customers ask for. Many customers appreciate the fact that the barbers at Pj's Barber Shop do not freestyle and make their own interpretations when it comes to cutting hair. This attention to detail and ability to fulfill customer requests is a definite strength.

Prompt service and a pleasant environment are also strengths that are highlighted by customers. The friendliness and positive attitude of the staff contribute to creating a great environment, making customers feel welcome and comfortable. Additionally, the kid-friendly nature of the barbershop is highlighted as a strength, as it allows parents to bring their children for haircuts without any issues. This focus on providing a positive experience for all customers is commendable.

Another strength is the affordable pricing of the barbershop. Several customers mention that they feel the cuts at Pj's Barber Shop are worth every penny, indicating that the quality of the service is reflected in the price. The fact that different barbers are mentioned as providing great cuts further solidifies the consistent quality of service offered at Pj's Barber Shop.

Moving on to the weaknesses, the first and foremost issue raised by a customer is the barbers' lack of expertise in cutting curly, wavy hair. This particular customer had a negative experience where their hair was cut too short, causing them to lose their curls. This demonstrates a weakness in the skillset of the barbers at Pj's Barber Shop, as they are unable to properly cater to customers with specific hair types.

Another weakness highlighted by a customer is the barbershop's inability to accept debit cards. In today's digital age, it is essential for businesses to provide multiple payment options to cater to the diverse preferences of customers. Failing to offer modern payment methods could potentially inconvenience customers and limit their willingness to return.

Reliability and responsiveness are also flagged as weaknesses. One customer mentions experiencing difficulty in booking an appointment online and receiving a response. This lack of response, in addition to the barbershop being closed with no explanation, shows a lack of professionalism and customer service. Customers expect prompt responses and efficient communication when trying to schedule appointments or inquire about services.

In conclusion, Pj's Barber Shop has both strengths and weaknesses that can be identified based on the comments provided. The strengths include the ability to deliver great cuts, a pleasant environment, affordability, and a focus on creating a kid-friendly atmosphere. However, weaknesses lie in the barbers' lack of expertise in cutting curly, wavy hair, the inability to accept debit cards, and issues with reliability and responsiveness. By recognizing and addressing these weaknesses, Pj's Barber Shop can enhance its overall service and provide an even better experience for its customers.

Best TL Reviews

Great cut, got me out fast and gave me exactly what i asked for. Nice change of pace from barbers free-styling after you ask for something else

Although they are very pleasant they have no idea on how to cut curly, wavy hair. I went in for a trim and I explained if cut too short it would loose it’s curl. By time the stylist was finished my hair was so short I don’t even have to comb it. It is the worst haircut I’ve had in 60 years. Just beware if you have curly hair.

It's 2023 and they don't take debit cards.

'Nuff said

Needed a hair cut and beard trim dearly (my problem I am aware of that). Tried to make an appointment online day before, no responce. Tried the same morning of, no responce. Decided to drive over and see if we're doing walk-ins, no one here. Someone in a jeep pulled in told me they're running late, they'll be here shortly. Cool I go grab some cash as I forgot cash only. That was at 9:09 now 9:45, have called both numbers, no answer, no call back, no responce to my online request. Have had my hair cut here before, place was great, prompt service, dont know what happened from then till now.

Worth every penny. Great cuts great prices. I have had Nick,Angelo and a female in the shop all cut my hair and all did an amazing job each time.

Excellent service. VERY kid friendly! Been going there a long time for my hair cuts, and now my daughter (5 yo) goes to Erica! HIGHLY recommend

You won’t have a better experience in buffalo then at pjs the staff here are always in a great mood and make it a great environment personally I go to nick but every employee gives an amazing cut

I took my son Bentley to Pj's (On Camp) for his very first haircut. The location was easy to get to (right off the thruway). We were greeted by the owners who are such friendly and professional people. Erica who did my sons haircut printed out an adorable first haircut certificate and gave me some of his hair to save with it. We will be visiting again.