Quick Facts About Classy Girl Beauty Supply
Classy Girl Beauty Supply has several strengths and weaknesses based on the comments provided.
One strength of Classy Girl Beauty Supply is its convenient location within the Ross plaza. Being easily located on the map makes it accessible for customers, and it is a positive factor that the comment specifically mentions the location. Additionally, the comment about notifying Google Maps for correction shows that the store is proactive in making sure customers can find it accurately.
Another strength mentioned in the comments is the cleanliness of the store. A customer notes that the store is always very clean, indicating that the staff takes pride in maintaining a neat and organized environment for customers. Cleanliness is an important factor for many customers as it contributes to their overall shopping experience.
Customer service is also highlighted as a strength of Classy Girl Beauty Supply. The comment mentions that one staff member named Mima is professional and gifted in doing hair. This suggests that there are knowledgeable employees who can provide helpful recommendations and advice to customers. Good customer service can greatly enhance the shopping experience and encourage customers to return.
However, a weakness of Classy Girl Beauty Supply that is repeatedly mentioned across the comments is the high prices. Several customers feel that the products are too pricey compared to other stores in the area. This could deter price-sensitive customers from making purchases at Classy Girl Beauty Supply. It is important for the store to consider evaluating their pricing strategy to remain competitive in the market.
Another weakness pointed out in the comments is the discrepancy between the advertised store hours and the actual closing time. One customer expresses frustration that the store claims to close at 10 but actually locks up and closes at 8. This inconsistency in operating hours can create a negative impression and lead to customer dissatisfaction. It is important for the store to accurately advertise their opening and closing times to avoid misleading customers.
Regarding customer service, there are mixed reviews. While one customer praises the pleasantness of a specific staff member, another customer expresses disappointment with the lack of greeting and attitude from employees. Poor customer service can lead to negative experiences and deter customers from returning or recommending the store to others. It would be beneficial for the store to invest in training their staff on proper customer service etiquette to ensure consistent positive interactions with customers.
In conclusion, Classy Girl Beauty Supply has strengths such as its convenient location and cleanliness of the store, as well as positive comments about specific staff members and the ease of finding products. However, weaknesses include the high prices, inconsistency in operating hours, and mixed reviews about customer service. Addressing these weaknesses and building on the strengths can help Classy Girl Beauty Supply improve its overall customer satisfaction and attract a larger customer base.
Best TL Reviews
La tienda está más ubicada en el mapa, actualmente se cuenta dentro de la plaza de Ross
Así que tengan cuidado cuando sigan al GPS, ya notifique a google maps para que corrijan el error, espero lo hagan pronto
Espero puedan disfrutar su visita!
it’s fine but the things are a little pricey and they claim to close at 10 but they lock everything and close at 8. if they wanted to close at 8 they should’ve just put it like that instead of lying/falsely advertising
When you come to this beauty supply make sure you speak to Mima. She is vey professional, and gifted in doing hair. One of the most pleasant people at this location.
Store is always very clean, customer service is the best but way too pricey! Other stores in this area carry the same brands for a lot less, great place, unfortunately you gotta dig deep to shop here.
Went inside and ended up buying some items
Never again. If you don’t like your job find another one it’s that simple. Hard working people aren’t going to want to spend their money with you when you 1. Don’t greet 2. Give them attitude for NO reason. Please teach your employees proper customer service etiquette it’s not “that’s it” it’s may I get you anything else.
Went in and got just what I needed. Easy to find the product i was looking for. It was very clean as a matter of fact the staff was cleaning when I entered the store. The aisles are spacious. You're not Cramped you have a lot of variety of products. Prices are pretty moderate to.
This place is definitely NOT about satisfying customers at all. Their reply is pretty much "o well, have a great day" I wouldn't send my enemy here
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