Quick Facts About Q Nail & Spa
Q Nail & Spa has many strengths based on the positive comments from customers. One of the key strengths is their focus on quality, professionalism, and time management. Customers mentioned that they value the high-quality service they receive at the salon and appreciate that appointments are available, but walk-ins are also welcome. This flexibility ensures that customers can easily schedule appointments or drop by when they need a service. Additionally, the employees at Q Nail & Spa are praised for their willingness to listen and accommodate the specific needs and requests of customers, making them feel like a part of the salon's family.
Another strength highlighted by customers is the excellent nail and beauty services provided by Q Nail & Spa. Customers express satisfaction with the outcome of their visits, specifically mentioning the perfect shaping of their almond-shaped nails and the attention to detail given during the gel polish application. The variety of gel colors and options for different designs also contribute to the positive experience customers have at the salon. The comments suggest that the products used at Q Nail & Spa are of high quality and result in long-lasting, beautiful nails. This indicates that the salon invests in top-notch products to maintain their reputation for excellence.
Customers also appreciate the physical ambiance of Q Nail & Spa. The comments mention the recent remodeling of the shop and the beautiful decor, which contributes to a pleasant and enjoyable atmosphere. The owner's attention to customers and the pride he takes in his shop are also highly regarded by customers, indicating that Q Nail & Spa aims to create a welcoming and comfortable environment for their clients.
In terms of weaknesses, there are a few instances mentioned in the comments that point towards customer service issues. One customer expressed dissatisfaction with the waiting time for a pedicure and a full set, stating that they were made to wait for almost an hour without any prior notice. This indicates a lack of communication and possibly poor management of appointments, which can be frustrating for customers.
Another customer complained about being pressured into choosing a different service by an employee. They mentioned that they wanted a gel manicure but were convinced to opt for dipping powder instead. However, the dipping powder did not last as long as promised, leading to chipping and cracking within a week. This suggests a lack of transparency and possibly a focus on upselling rather than fulfilling customer preferences.
While these are isolated incidents mentioned in the comments, they highlight areas where Q Nail & Spa could improve. Improving communication and managing customer expectations regarding waiting times would avoid disappointing experiences. Additionally, being transparent and respecting customer preferences without trying to upsell other services would contribute to a more positive and trusting relationship between the salon and its clientele.
Overall, the strengths of Q Nail & Spa lie in their commitment to quality, professionalism, and customer satisfaction. The positive experiences customers have had at the salon highlight the attention to detail in nail services, the wide range of gel colors available, and the welcoming environment created by the owner and employees. Q Nail & Spa should focus on addressing the weaknesses mentioned in the comments to ensure a consistently excellent experience for all customers.
Best TL Reviews
You will never regret Q Nails & Spa if you are the one who values quality, professionalism, and time. They work by appointments, but with available spots always welcome walk-ins, and most importantly, they are willing to listen and accommodate needs of their customers. Every time I visit, I feel like I’m a part of their family. And yeah, the product you get is always a top niche! Thank you for a great service every single time!!! You guys are ROCK!!!
After going to two other nail salons and having not great experiences, Q Nails was a TREAT! They shaped my almond shaped nails PERFECTLY and with so much attention to detail. Same with the gel polish - a perfect job! Helen did my nails and she was soooo wonderful! :) My friend also got almond shaped acrylics with chrome and had an equally great experience. Thank you Q Nails!
Best Manicure I've had in a long time. Beautiful shop - just recently remodeled. They have a wide variety of gel color. Lots of sparkly colors which I love. The owner is very attentive to customers and you can tell he takes pride in his shop. They do take appointments on Sundays as well. Highly recommend!
My friend and I came for a set of acrylic nails, she got normal polish and I chose gel. However, I wanted to get a more intricate design on mine and he was able to make it look identical to the picture I showed him. My friend also finished with a stunning look. These are the best nails I have had and will definitely be coming back next time. Thank you so much!
I can’t say enough about how amazing this business was. They were professional, and the pedicures were exactly what was needed to relieve the stress of my upcoming vow renewal. The employees were very kind and went out of their way to make sure we had an amazing experience. Thank you so very much. I will definitely be visiting here again on our next vacation ❤️
I'm from out of state and made a appointment, got right in and had a great pedicure. Highly recommend!
My daughter and I walked in for pedicures and fullset. They told us it would be few minutes of waiting, but they let us wait almost 1 hour to get pedicures, and after that we had to wait an hour to get our nails done without any notice between. They took other walk in customer while let us wait there. Horrible customer service!!
I was on vacation and gave this salon a try. I wanted a gel manicure but the guy did my nail tried to convince many times that I should get dipping powder instead of gel. He said it will last 3 weeks and up, but it started chipping and cracked in less than a week. This never happens to me with gel manicure!
Place Pictures
Q Nail & Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Amenities
-
Wi-Fi
Planning
-
Appointments recommended
Payments
-
Debit cards
-
Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
Places