Venus Beauty Plaza

+1 770-455-3373

5810 Buford Hwy NE, Doraville, GA 30340 United States of America

Open Today: -

Quick Facts About Venus Beauty Plaza

Strengths:

1. Incredible selections: Many customers comment on the wide variety of products available at Venus Beauty Plaza. This shows that the store has a strong and diverse inventory, which is a great advantage for customers looking for specific items.

2. Great customer service: Some customers express satisfaction with the customer service at Venus Beauty Plaza, stating that employees make them feel welcome and are willing to assist with their needs. This indicates that the store values customer satisfaction and strives to provide a positive shopping experience.

3. Well-organized and neat: Customers appreciate the organization and neatness of the store, particularly in terms of how the products are displayed. This indicates that Venus Beauty Plaza pays attention to presentation and makes it easier for customers to find what they are looking for.

4. Large selection: Multiple customers mention the store's large selection of products, indicating that Venus Beauty Plaza is able to cater to a wide range of customer preferences and needs. This is a strength as it allows customers to have more choices and increases the likelihood of finding specific items.

Weaknesses:

1. Poor customer service from specific employee: One customer complaint mentions an employee who was indifferent, rude, and unhelpful. This could be a weakness for the store as it affects the overall customer experience. It is important for Venus Beauty Plaza to address this issue and ensure that all employees provide consistent and satisfactory customer service.

2. Quality control issues: One customer mentions receiving a broken makeup product. This reflects a weakness in quality control measures at Venus Beauty Plaza. It is important for the store to ensure that all products are checked for defects before being sold to customers in order to avoid disappointing experiences.

3. Dishonest practices: A customer accuses the store of dishonest practices and attempts to overcharge. This reflects a significant weakness in the business's integrity and can lead to a loss of trust from customers. Venus Beauty Plaza should address this issue to maintain a positive reputation and customer loyalty.

4. Lack of professionalism from specific employee: A customer complaint mentions an employee who lacks professionalism and displays a bad attitude. This can significantly impact the store's reputation and customer satisfaction. Venus Beauty Plaza should address this issue and ensure all employees maintain professionalism and a positive attitude towards customers.

In conclusion, Venus Beauty Plaza has strengths such as incredible selections, great customer service, a well-organized store, and a large selection of products. However, weaknesses include poor customer service from specific employees, quality control issues, dishonest practices, and a lack of professionalism from certain employees. It is important for the business to address these weaknesses in order to maintain a positive reputation and customer satisfaction.

Best TL Reviews

Incredible selections, and great customer service. I passed this business so many times, until one night I needed some hair care items. I was very impressed with the selections!

Mi madre y yo hemos ido a esta tienda durante años, me atrevo a decir que era nuestra favorita pero hay una chica colombiana de cabello lacio color caramelo que en dos ocaciones nos dió un trato muy malo, es indiferente, grosera y muy antipatica, si preguntas sobre algún producto solo dice “no hay” y se da la vuelta y te deja hablando solo o te ignora cuando preguntas sobre algún producto, es despota y arrogante a más no poder. Personas como ella no deberían trabajar para lugares como este, esta chica los llevará a la ruina. No volveremos a esta tienda de nuevo hasta asegurarnos de que ella ya no esté.

Surpassed my expectations. Found the hair brand I had been having a hard time finding and even the second option I was considering was available. Items are very well organized and neatly arranged with a lot of brand options

This beauty supply actually has everything. I was looking for a very specific color braiding hair and i went to two hair stores before this one . Luckily it’s pretty big and their selection is amazing . Love this store

Very large selection, employees do not make you feel unwelcome.

Only problem I had was a makeup product that I bought and when I opened it to use it for the first time it was broken and in pieces.

Don't give these people your money! -Dishonest!!!!!

I just visited this location to pick up some hair clips. All the clips was priced 2.99. Then when I get to the register the guy rings up two hair clips instead for 7.99 each. The lady then comes out and changes the price to 7.99 and then quickly puts it the bag. I asked to see the price that she changed and let her know that she just changed that price. When I ask to buy one of the other hair clips that the associate brought to the register that were priced 2.99, She still consistently tried to over charge me at 7.99 each. Do not support this business. Very dishonest and sneaky!

I went into the Venus beauty supply store today, a little before 12:10 in the afternoon.

The Hispanic lady at the counter with straight black hair, said a quick hello and quickly turned away. This type of fake greeting is enough for her to say she greets customers but her persona is not genuine AT ALL!

She Lacks professionalism and showing that she wants to be at her job to assist customers is not her intention. She is running your business into the ground! Her bad attitude can discourage customers from coming back.

The Asian woman was very helpful when she came to me and asked how she could assist with any products that I was looking for