Quick Facts About Plus Nails
Plus Nails Place has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, we will examine several key themes from the comments.
One strength that stands out is the positive feedback about Susan, a nail technician at Plus Nails Place. According to one comment, Susan is attentive and goes above and beyond to ensure customer satisfaction. This speaks to the quality of service provided by the salon and highlights Susan's skill and dedication. The fact that many friends and family members also visit Susan reinforces her reputation and suggests a consistent level of excellence in her work.
However, there are several weaknesses that can be identified based on the negative comments. One recurring complaint is about the salon's environment. Multiple customers have expressed discomfort and a desire to leave the salon due to the atmosphere. This could potentially impact the overall experience for customers and deter them from returning.
Another weakness highlighted in the comments is the rush in service. One customer mentioned feeling that their pedicure was hurried because the technician had a regular client waiting. This suggests a lack of professionalism and a focus on prioritizing certain clients over others. Additionally, the comment about the technician redoing a manicure despite being explicitly told not to indicates a lack of attention to customer requests and satisfaction.
Hygiene also seems to be an issue at Plus Nails Place. Customers have complained about the reuse of towels between customers, which can potentially spread germs and infections. The comment about the overflow of water in the pedicure spa chair and the subsequent dumping of the water into another chair with a customer sitting in it raises concerns about cleanliness and safety practices within the salon. These incidents reflect poorly on the salon and may lead customers to question the salon's adherence to health and safety regulations.
Another weakness mentioned in the comments is the lack of accountability for lost items. One customer reported leaving a ring at the salon and not being able to retrieve it upon returning. This suggests a lack of professionalism and responsibility on the part of the salon staff. Additionally, the mention of poor quality cameras raises concerns about security measures in place at the salon.
Several customers have also raised concerns about the quality of services provided at Plus Nails Place. Complaints about nails chipping and polish peeling off shortly after getting a manicure indicate subpar workmanship and durability. Mismatched colors for fingers and toes also suggest a lack of attention to detail and customer satisfaction. These issues reflect poorly on the salon's overall ability to deliver high-quality nail services.
In terms of customer satisfaction, there is a mix of positive and negative feedback. Some customers have been happy with the services provided by the salon, citing specific technicians who are skilled and fulfill their requests. On the other hand, multiple customers expressed dissatisfaction with their experiences at Plus Nails Place, citing issues such as rushed service, poor quality work, and unprofessional behavior.
Overall, the strengths of Plus Nails Place lie in the skill and dedication of certain technicians, as well as the loyalty of their customers. However, the weaknesses identified include concerns about the salon's environment, rushed service, poor hygiene practices, lack of accountability, and inconsistent quality of services. These weaknesses are significant and can greatly impact the overall customer experience and the reputation of the salon. Addressing these issues would be crucial for Plus Nails Place to improve and provide a consistently positive experience for all customers.
Best TL Reviews
I go here for my pedicure.. If you want someone who will be attentive to your feet, go and ask for Susan!! She is wonderful!! She is the only one I see there, she goes over and beyond to make sure you're happy with her work! Most of my friends and family go to her.. she is that good.. trust me.. you won't be disappointed.
Been Here Like @ Least 3x & Not Going Back . The Environment Has Me Feel Like I want To Leave Already . Not Only That , She was In A Rush To Do My Pedi Just B/c Her " regular " was waiting For Her . Rude As Hell of That " regular " As well. Like Boo-who Girl , you snooze you lose" You Could wait. But the Lady Made Sure She Didn't wait Too Long . ALSO I Overheard Infront of Me That A Lady was Getting Her Mani Done. She Kept Telling Her " no gel please the machine hurts my hands " But Yet the Lady Laughs @ Her & Tells Her , " o I already put gel " Thinking She was Going To Accept It. No ! She Kept Telling Her , " no gel it hurts my hands " & the Lady was Bothered That She Had To Redo It Even Though It was Requested To NOT TO. Y'all Are weird . It's Sad B/c This Place Is Down the Street From Me . I Guess You Really Do Have To Travel For Better Quality & Service . Back To Azusa Salons I Go
This Place is Horrible ????when it comes to doing the Services, They use the same towel from another person, Like me and they tried to use that Dirty towel on the Next Customer, At the End they Over Change you for the Services Done , ask 1st before they start, they also have a Bucket with new Towels and they don't have a Washer & Dryer to do Laundry, other incident today there the Pedicure Spa Chair Overflow with water ???? when the customer had her Feet ???? in there , So this is what they Did , Took the water out and Dumped it in the Right side Spa Chair with a Customer sitting there with her Feet ????in it ????, There was 3 of us there getting Service, it was our 2nd Time there, I
hope the Health Inspector's see this Post, We will Never go BACK !!!!! Other Customers where there, Hopefully they say Something too !!!!!
In this place I accidentally left my ring while I was at the manicurist, who unfortunately I don't know the name of and when I returned, I assure you I didn't see anything, which seems very unprofessional to me and I'm not at all sure of going back to a place like this, since they have very poor quality of cameras and it is something in their favor, be very careful!!!!!
I went to the nail salon with a cousin and friend. I decided to get black tips. I sit where the lady at the front tells me to go sit and when I sat down, one of the ladies asks what I was doing sitting here. I told her the lady at the front told me to sit here. The woman who did ny nails was very rude. She cut my skin a few times and was done in less then 10 minutes. She tells me to go wash my hands and gives me the bill then walks away. My nails are really short and they charged $35. I'd avoid this place at all cost
Went to this salon for the first time hoping they can fix the work of another salon. It was another horrible experience... He did my fill and painted with a quickness.. 5 day's after the service.. Polish started peeling off. There were bubbles in the middle and the edges were peeling off as well. I went somewhere else to get color change.. I'll be a fool if I went back to get color change... What a waste of money.. Horrible!!
I have been coming to this salon since March. Denny is the one that does my nails. He doesn't rush and does exactly what I want. They are sometimes really busy.
I received jell manicure and regular pedicure on sunday. By Friday, 4 days later the jell manicure & pedicare already chipping. My manicure and pedicare looks like 2 weeks later. Horrible. Paid 56.00. Then my toe color didn't even match the same as my finger color. My finger color was a pink and toe color was peach. I pointed it out they new I was unsatisfied and blamed it on sometimes the colors don't match that come in the box, so that was the customer fault! Really. Didn't nothing to correct. I knew I should of walked out before hand due to place not very clean, chairs very worn out. My bad....
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Plus Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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