Quick Facts About Divas Nails Spa
Divas Nails Spa has a mix of strengths and weaknesses, as mentioned in the comments.
Starting with the strengths, one customer mentioned that their nails were done by Daisy and she had a great experience. Daisy provided excellent customer service, took the customer in as a walk-in last minute, and didn't take too long to complete the full set. This indicates that they have skilled nail technicians who are efficient and can accommodate last-minute appointments.
Another positive aspect highlighted in the comments is the wide selection of nail colors at Divas Nails Spa. Customers mentioned that they have a huge selection of powder dip colors, gel colors, and regular polish colors. This shows that the salon is well-stocked and caters to various preferences and trends in nail colors. It also suggests that they prioritize staying up-to-date with the latest nail trends and fashion.
Customers also mentioned Tracy as a nail technician who does a great job. This implies that Divas Nails Spa has skilled and experienced technicians who consistently deliver quality services. Having talented technicians can contribute to a positive overall experience for customers and build loyalty.
Another strength mentioned in a comment is the cleanliness of the salon. One customer noted that the place seemed well-kept. Cleanliness is an important aspect for a nail salon as it ensures a hygienic and safe environment for customers. A clean salon can promote customer satisfaction and trust in the services provided.
While there are several strengths mentioned, there are also notable weaknesses highlighted in the comments. One customer expressed disappointment with the pricing and inconsistent information provided by the salon. They felt deceived and robbed when the actual price for their service was significantly higher than what they were initially told over the phone. This indicates a lack of transparency and clarity in pricing, which can lead to customer dissatisfaction and a sense of being taken advantage of.
Some customers also had negative experiences with rushed services and unprofessional behavior at Divas Nails Spa. One mentioned that their pedicure was very rushed and their nail polish was not applied properly. Another customer described feeling rushed during their manicure, mentioning that the technician couldn't sit down and didn't paint their nail thoroughly. Additionally, there were complaints about the staff's handling of transactions and mishandling of payments. These comments suggest a lack of attention to detail, professionalism, and customer care.
In terms of hygiene, one customer mentioned that the tools used were not clean or new. They felt that the salon had deteriorated in cleanliness since the introduction of a new owner and workers. This is a significant weakness as proper sanitation and hygiene practices are crucial in the nail salon industry. Unclean tools can lead to infections and put customers at risk.
Lastly, there was a comment highlighting disrespectful and careless behavior from the salon management. The customer felt mistreated by the management, regardless of whether they had an appointment or were a walk-in customer. This indicates poor customer service and a lack of professionalism on the part of the management.
In conclusion, while Divas Nails Spa has positive aspects such as skilled technicians, a wide selection of colors, and cleanliness, it also has notable weaknesses in terms of pricing transparency, rushed and unprofessional service, hygiene concerns, and poor management behavior. These weaknesses should be addressed to ensure customer satisfaction and loyalty.
Best TL Reviews
My nails were done by Daisy and I looove them. Great customer service and she took me in as a walk in last minute. She didn't even take too long doing them. I got a full set.
Don't waste your time ladies their prices aren't what they tell you they are and when asked how they price their sets they can't even give you a straight answer as to how much they each nail is or what the prices are or how much the prices go up according to nail length. Never again will I be coming to this nail salon. $70 for a basic dip nail color with 4 added tips and to have your cuticles cut off. When I ordinarily called and they told me $45. I never write reviews ever but I left very unhappy with their customer service, I felt deceived and robbed. This will be my last time ever coming here and I will let all my friends and family know.
I went for a manicure & pedicure for my birthday with my family, and first Our pedicures were very very rushed, and when it was time for my manicure , they couldn’t sit down ! had to get up every 2 minutes, and didn’t paint it all the way, my nail was very visible, and even got nail polish all over my hands and fingers and didn’t bother cleaning it up. Next My group finished and paid before me , and When it was my time to pay the Man gave me my cousins receipt and asked if I was paying together or separate , but he just did their transactions literally 2 minutes before he came and gave me the receipt, and kept asking if we paid over and over. I finally get up to pay and I had some cash in my back pocket and the lady doing my nails says here let me help you and instead of grabbing my hand she reaches in and grabs the Cash right out my pocket, I had to tell her 3 times that wasn’t what i was using to pay with, and they were really weird about us adding a memo for the Zelle. Very rushed, unprofessional, scammers. I do not recommend.
Wonderful nail salon. Huge selection of powder dip colors, gel colors and regular polish colors. Everyone at Divas is friendly and take pride in their work.
Love getting my nails done here! I don’t go anywhere else anymore! Everyone does a great job especially Tracy! They have so many dip colors and the price is great!
Very dirty, pedicure was mediocre but the reason I am giving low rating is because the tools they use were not clean, or new . It was just dirty … looks like new owner , new workers , it wasn’t like this before. Kinda sad .
I went in on a Monday night around 5:30PM, there was no wait and they set me up right away. I got a pedicure and my nails done. The place seems well kept and the prices are fair. My nails came out beautiful!
This place is clean and my nail tech Kim does a great job. They take appointments, which I find to be the most ideal thing to do if you want to be in and out of the shop. They definitely respect my appointment and I get taken care of right away.
Update: don't waste your time coming to this place, the techs will have good and bad days but the scumbags that run shop are disrespectful and careless whether you are giving them your hard earned money on an appointment or walk in, if they don't want to take you at the last 30 minutes they will claim they are closed. Take your business to the next shop, which there are many nearby.
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Divas Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:30 PM |
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