Tangles Salon & Barbery

+1 541-469-2057

800 Chetco Ave # A, Brookings, OR 97415 United States of America

Open Today: Closed

Quick Facts About Tangles Salon & Barbery

Tangles Salon & Barbery place has received mixed reviews from customers, showcasing both strengths and weaknesses. In analyzing the comments, the following points emerge regarding the salon:

Strengths: 1. Polite and friendly staff: Multiple comments appreciate the polite and friendly nature of the staff, which creates a positive and welcoming atmosphere for customers. 2. Clean facility: Several reviewers mention the cleanliness of the salon, which is an important factor for customers when choosing a salon. 3. Accommodating veterans: One customer appreciates the way the salon handles veterans, indicating that they prioritize and honor this customer segment. 4. One-stop pampering: A positive review mentions that the salon offers a variety of services like haircuts, nails, and massages, which makes it a convenient and comprehensive location for all beauty needs. 5. Excellent haircuts: Positive reviews highlight the skill and expertise of specific stylists/barbers, mentioning impressive haircuts that exceeded expectations. 6. Supportive of the local community: A review praises the salon for being community-oriented, indicating that they actively engage and support the local community.

Weaknesses: 1. Difficulty in reaching the salon: One customer mentions the challenge of getting through to the salon by phone, indicating that they were unable to reach anyone when trying to make an appointment. 2. Poor customer service and scheduling issues: A negative review illustrates a disappointing experience in which the service provider did not leave enough time between appointments and seemed indifferent to the customer's dissatisfaction. This suggests poor customer service and scheduling mismanagement. 3. Inattentive service and unmet expectations: One customer recounts a frustrating experience where the service provider was inattentive, ate during the appointment, and did not fulfill the customer's desired outcome. This indicates a lack of professionalism and customer focus.

Overall, while Tangles Salon & Barbery place has strengths in terms of friendly staff, cleanliness, and high-quality services, there are weaknesses regarding accessibility, customer service, and meeting customer expectations. These weaknesses should be addressed to improve the overall customer experience and reputation of the salon.

Best TL Reviews

Tried getting someone on the phone twice. No answer. Called number listed.

Great little place! My chair was open when I got there! That’s always a plus! Zeus Zamora gave me an excellent haircut! Quick but made sure he didn’t miss anything! All of the staff was polite and friendly! Very clean! I FOUND MY NEW SPOT!!! And did I mention affordable? Didn’t break the bank getting my hair did! I really appreciate the way he handles our veterans! That means a lot to me!!!

I was hoping I would be able to leave a good review. I like to support local businesses. However. I made my appointment several weeks ago. It was for a manicure, pedicure, and wax. For today. My birthday. It was my gift to myself. The person I was scheduled with did not leave enough time between her appointments, and nonchalantly told me that she would not be able to do the wax because other customers were scheduled for their appointments. I expressed my surprise and disappointment. She smiled with a “I don’t really care” look at me. I guess I am looking for a new salon to support.

Love this place.... My family goes here and we get everything done in one location . Teresa is awesome!!! Peter does an awesome men's haircut! Michelle does an awesome job on my Toe's!!! This place has everything from Men's haircuts to Women's haircuts, nails and even massages!!! One stop Pampering!!! Very community orientated !

Nice, clean facility. Peter and his staff are great. Theresa was very nice and took excellent care of me and my daughter. Highly recommended.

I've had my hair done by Teal and absolutely loved it! My husband gets his hair done by Peter regularly, and he knocks it outta the park... every... single... time... I would recommend them to anyone!

Busy salon with stylists and barbers. Also a nail technician. Open floor plan. A hair stylist that will do bold colors that actually stay in longer than most I have had. Her technique and products used set her apart. My hair is purple ????.

Sad to say, my appointment at Tangles Salon today was my first and last. I personally like to be early to my appointment so that I can get a feel for the atmosphere within an establishment. I walk in and it's pretty desolate. There was one service provider and her customer wrapping up on a pedicure and another service provider on the phone. I sat down and waited, more people walked in and were greeted immediately. After about ten minutes, one of the ladies finally asks if I were waiting on somebody. I said yes and she informed me that he stepped out to grab lunch. Ok, fine. He comes in soon after with a bag of fast-food and is informed that I'm there for my scheduled appointment. He calls me back to have a seat, then asks if I'm in a hurry. I think to myself, "Yes, I've been sitting here waiting to get my hair cut..." Unfortunately, I'm too nice and say "No." He goes back to their break area and starts to eat his food. Finally, after some time, I get to be worked on. I tell him exactly what I would like done. He takes approximately fifteen minutes and turns me around. I look at what he has completed, but it wasn't what I expected. I requested that he fix a few things, he said "ok". He swirls me back around and I look at my hair once more. This time, I'm fed up and just want to leave. I stand up and give him my card. He couldn't get the machine to work and requests assistance from a co-worker. I pay the man and leave. I definitely will not be going back to this person again.