La Brea Gas

+1 323-293-6778

4701 W Slauson Ave, Los Angeles, CA 90056 United States of America

Open Today: -

Quick Facts About La Brea Gas

La Brea Gas station has received a mix of both positive and negative comments from customers, highlighting both strengths and weaknesses of the establishment. In this analysis, we will examine the various aspects of the gas station based on the comments provided.

One of the recurring strengths mentioned by customers is the affordability of the gas prices at La Brea Gas station. Multiple comments state that the gas here is cheaper compared to other stations in the area. This can be seen as a significant advantage as it attracts customers who are looking for budget-friendly options.

Additionally, some customers praise the customer service provided by certain employees, such as Ron, Patricio, Martin, and John. One comment describes them as having the "best customer service ever," further giving them a 5-star rating. This commendation suggests that the staff members mentioned are knowledgeable, friendly, and provide a positive experience for customers. The comment about John, the owner, going "way on and beyond" also suggests that he goes the extra mile to ensure customer satisfaction.

Another strength mentioned is the presence of a skilled and affordable mechanic named Ron. According to the comment, Ron takes the time to explain car issues and provides budget-friendly solutions. This is highly appreciated by the customer who had previously experienced difficulty with other mechanics in the city. The reliability and honesty of the mechanic can build trust with customers and lead to repeat business.

On the other hand, several weaknesses have been identified by customers. The most concerning weakness highlighted in the comments is the presence of a disrespectful cashier named Crystal Han. Customers complain about her rude behavior, insults, and derogatory comments directed towards them, including body shaming and inappropriate language. This kind of behavior from an employee is unacceptable and can severely impact the reputation of La Brea Gas station.

Another weakness mentioned by customers is the lack of clean restrooms and functional air/water machines for customer use. Clean restroom facilities are considered a basic expectation for any gas station, and the absence of well-maintained amenities can result in negative experiences for customers. Additionally, the availability and functionality of air/water machines are essential for customers who rely on them for tire maintenance.

Lastly, one comment mentions that the location of the gas station makes it a bit difficult to get in and out of. Although not a major issue, it can be seen as a minor inconvenience for customers who prefer ease of accessibility.

In conclusion, La Brea Gas station has both strengths and weaknesses. The affordability of gas prices, excellent customer service from certain employees, and the presence of a skilled and honest mechanic are all positive aspects. However, the presence of a disrespectful cashier, lack of clean restrooms and functioning air/water machines, and difficulties with access are weaknesses that need to be addressed. Taking action to improve customer service, maintain clean facilities, and address accessibility concerns can help strengthen the overall reputation and customer experience at La Brea Gas station.

Best TL Reviews

Passing through the area and need to fill up, gas was cheaper, but your cashier was very disrespectful and badgering the locals. Just happy I’ll never have to return. I’m guessing she’s family cos no where I know would allow a cashier to look at a customer and say just “eat a dik”.

There is a very rude 5,5ft 225 lbs Asian lady that works here her name is Crystal Han very rude, very obnoxious. She also criticize people of their weight and their size telling us to eat salads.

But yet she looks like she eats McDonald’s 24-7.

I for one would never go here again knowing that they hire some ignorant employees-

To whom it may concern. The workers that work for Auto. one of the names is John. he is the most kindest,wonderful,pleasant. man that you could ever talk to he has a peaceful. His Spirit goes way on and beyond!!, There's no one like John. when I pull up there to get my air in my tires he's always helping someone with a big smile on his face. I love the surrounding of that gas station excellent.

As part of the service of any Gas station (Especially with LA prices )

Must provide clean restrooms and Air / water machine that actually works and available to customers.

Otherwise do not stay in business.

Best customer service ever. 5 stars to Ron, Patricio, Martin. John, the owner is friendly and knowledgeable.

I love la Brea gas station is the cheapest in Los Angeles so far customer service is great and it's clean

A skilled, honest, affordable mechanic is worth their weight in gold. After getting the runaround from several other mechanic shops in the city, I finally found La Brea Gas. Ron is super personable, takes the time to explain what's going wrong with your car, and what you can do to take care of the problem within your budget. Whenever I've gotten work done on my car at La Brea Gas the final price always falls within the initial price estimate for the work. This last point seems like it should be a given, but this is not always the case with other shops.

I cannot recommend Ron and his team enough. I'm a customer for life.

Also the gas prices are great here. It's pretty much the only place I buy gas in the city, if I can help it.

A lil hard to get in and out but they're always the cheapest gas at that intersection.