Sunset Nails

+1 303-274-0556

98 Wadsworth Blvd #102, Lakewood, CO 80226 United States of America

Open Today: -

Quick Facts About Sunset Nails

Sunset Nails has several strengths based on the comments provided. One of the main strengths is their ability to fulfill customer requests and produce desired nail designs. Customers appreciated that they only needed to show a picture of what they wanted and the nail technician made it happen. This showcases their skills in nail art and customization. Additionally, the positive feedback about the shape and appearance of the nails indicates that the salon pays attention to detail and produces high-quality work.

Another strength is the customer service provided by the technicians. Victor was specifically mentioned for his amazing job and patience with helping the customer pick colors. This indicates that the staff is attentive, friendly, and able to make recommendations to enhance the customer experience. The fact that the customer plans on returning also speaks to the positive service provided.

Multiple comments mention the affordability of the salon, praising the prices as being amazing. This is a strength as it attracts customers who are looking for quality service at a reasonable cost. The fact that a customer takes their daughter and granddaughters regularly shows that Sunset Nails is also family-friendly and able to accommodate different age groups.

The salon's willingness to address customer concerns and make it right is another strength. In one comment, a customer remarks that the salon quickly rectified a situation where the first technician did not meet expectations. This indicates that Sunset Nails values customer satisfaction and is willing to go the extra mile to correct any issues.

However, there are also some weaknesses mentioned in the comments. One customer was disappointed with the lack of cuticle care during the manicure, stating that most salons soak the nails and push the cuticles. This suggests that the salon may not prioritize cuticle care as thoroughly as other places do, which could be a drawback for those who prefer that level of service.

Another weakness is the mention of a language barrier between the technician and customer. This resulted in the first technician not being able to understand the customer's preferences and led to a less-than-desirable result. This indicates that the salon may benefit from improved communication between staff and customers who may not speak English as their first language.

The cleanliness of the salon is also a concern mentioned in one comment. The customer states that the facility is dirty and lacks walking space. This raises questions about the overall hygiene and sanitation practices of the salon. Cleanliness is a crucial aspect of any salon, as it directly impacts the customers' perception of the establishment and their overall experience.

Another weakness mentioned is the inconsistency of service. One customer had a positive experience with one technician but was frustrated with the rushed and subpar service from another technician who took over. Inconsistency can lead to a lack of trust and reliability, potentially causing customers to seek services elsewhere.

Lastly, the cramped layout of the salon is mentioned as a weakness. The plexiglass dividers between the pedicure chairs make it difficult for customers to have conversations with the person next to them. This may detract from the social aspect of getting a pedicure, which some customers value.

In conclusion, Sunset Nails has strengths in their ability to fulfill customer requests, provide excellent customer service, offer affordable prices, and address customer concerns promptly. However, they have weaknesses in terms of cuticle care, language barriers, cleanliness, service consistency, and salon layout. These areas could be improved upon to enhance the overall customer experience and satisfaction.

Best TL Reviews

I loved the way my nails came out! I just showed a picture of what I wanted and she made it happen. I’ve gotten so many compliments so far. I’ll definitely be back! :)

I went and got my nails done at this place again. I had been here before, but didn’t go in about a year because I moved abut an hour away. But decided to go again and I as always Love this place. Victor did an amazing job with my nails. Oh he shape is amazing and I love you hat they are cute even for being really short. I have nothing but such wonderful things to say about victor. He was so patient at waiting for me to pick my colors and then he suggested we do green and orange and he picked them and I just love my nails. Thank you so much victor I can’t wait to go to you again in about a month to re do my nails. Best place to get your nails done.

Q ( I KNOW I SPELLED THAT WRONG) Is an amazing artist! I will Google a pic she has mastered it every time ! Prices are AMAZING . I take my daughter & granddaughters about every 2 weeks or so they even do a polish design on my 5 yr old. I live far I'm sure I pass 100+ places on my way down there but this is our GIRLS DAY GO TOO!! they are very busy make an appointment to insure a spot. weekdays have always been a good time to go in. Don't forget to tip ????

I liked the design, but I've never been to a salon that didn't have you soak your nails and push your cuticles: you can see that there are some gaps here (between the acrylic and the finger, showing the natural nail) because of that.

The person next to me was very unhappy with the work her first tech did, but they quickly removed what had been applied and redid her set with the tech she said did better work, and she seemed placated. So it seemed like they were willing to make it right, although I could see what her issue was, the first application was really thick like a bubble nail and that wasn't what she wanted. She had tried to communicate earlier in the process, but the first tech didn't seem to understand due to the language barrier.

We used to love going here until they change their prices and began to get aggressive while doing our nails. My sister said that they were filing her nails they also got her finger which started bleeding. The facility is also pretty dirty and there's no room to walk.

I've been going here on and of for years and was never left disappointed and frustrated with my service until now. My pedi started of good because one of the women was so awesome and took her time but she left to do a manicure and another women took over and it was horrible she rushed through the whole thing. I'm probably never going to.comw back here again.

Moving from Houston it’s been hard finding a good nail tech, but today I found her…EMMA was the best very personable and did an EXCELLENT job on my nails… will be back every 2 weeks…

Great service, friendly people. The store is just a little cramped and they have the plexiglass in between the pedicure chairs and it makes it hard to visit with the person next to you. For me pedicures are social so I like to be able to talk to the person I go with.