Quick Facts About Avalon Spa & Nails
Strengths:
1. Positive atmosphere and beautiful salon: Customers appreciate the nice atmosphere and the overall aesthetic of Avalon Spa & Nails. This creates a pleasant environment for customers to relax and enjoy their nail services.
2. Friendly and gentle staff: Customers consistently mention the kindness and gentleness of the employees at Avalon Spa & Nails. This creates a positive customer experience and helps customers feel comfortable during their nail treatments.
3. Ability to accommodate walk-ins: Customers appreciate the fact that Avalon Spa & Nails accepts walk-ins and provides the same level of service and kindness to both walk-in customers and those with appointments. This shows good customer service and flexibility.
4. Nail art and attention to detail: Many customers praise the nail art and attention to detail provided by Avalon Spa & Nails. This shows that the salon has skilled technicians who can meet customer expectations, even for those with high standards and experience in the nail industry.
5. Good cleanliness and hygiene: Customers mention the good cleanliness of Avalon Spa & Nails. This is a crucial factor in any nail salon and ensures a safe and sanitary environment for customers.
6. Good prices: Customers find the prices at Avalon Spa & Nails to be reasonable and worth the services provided. This creates good value for customers and contributes to their overall satisfaction.
Weaknesses:
1. Inconsistent service: One customer complains about receiving mediocre service and feeling rushed during their visit. This suggests that the quality of service at Avalon Spa & Nails may not be consistent across all technicians and appointments.
2. Incorrect polish color and chipping nails: A customer expresses disappointment in receiving the wrong polish color and experiencing chipped nails within 24 hours of getting a manicure. This indicates that there may be issues with the quality of products used or the application techniques at Avalon Spa & Nails.
3. Limited availability: One comment suggests that the best time to visit Avalon Spa & Nails is on Sundays before noon. This suggests that the salon may have limited availability or scheduling challenges during peak times.
4. Lack of fancy amenities: While some customers appreciate the efficiency and cleanliness of Avalon Spa & Nails, others mention that it is not super fancy. This may deter customers who are looking for a more upscale or luxurious spa experience.
In conclusion, Avalon Spa & Nails has strengths in creating a positive atmosphere, having friendly and gentle staff, accommodating walk-ins, providing nail art and attention to detail, maintaining good cleanliness, and offering reasonable prices. However, there are weaknesses in terms of inconsistent service, issues with polish color and chipping nails, limited availability, and a lack of fancy amenities. These weaknesses may need to be addressed in order to improve the overall customer experience at Avalon Spa & Nails.
Best TL Reviews
I was recommended this place by my grandmother. Avalon is the only nail shop she is comfortable going to since the pandemic.Such a beautiful place with a nice atmosphere. All of the employees were very nice to me and my mother. The person working on my nails was very gentle with them and made sure I didn’t have any pain taking off the previous set. They also did the design I really wanted! I’m so happy I found this salon.
I love how they take walk ins and are kind & nice regardless of having an appointment or not. I have been here twice already and have not been disappointed! Love their nail art, time management and customer service. I am very picky with nails because I was raised around it (my mom is a nail tech) and I can definitely say my expectations were met 100%! Thank you Avalon for your cordiality and beautiful work!
If I could give 0 stars I would. Last Wednesday me and my friend went to this nail salon to get manicures and pedicures. I got a gel manicure and pedicure that totaled up to $108 (including a 20% tip). Their service was mediocre at best. They started with my pedicure, I requested a get a sparkly white gel polish for my toes. The young man that did my pedicure was alright but felt like a rushed job. Also, they ended up putting the wrong color of polish on my toes even though I confirmed my color twice. They changed out the polish for me which was cool I guess. Afterwards, I got my manicure which was okay I really like the shape of my nails and the young lady was nice.
However, the reason why I would NEVER recommend this place to anyone, is because not even 24hrs after getting my nails done my nails began to chip. It hasn't even been two weeks and all of the nails on my hand have chipped off. My toes have yet to chip but I'm sure it is only a matter of time. My friend that got her nails done with me got dip and has had 2 nails already chip. This is absolutely ridiculous! If people are paying over $100 for nail they should at least stay on for 24hr!?! The nail polish that they use is cheap as f*ck and you are better off taking your money else where.
It's a great salon. Not super fancy, but efficient. Started going to Avalon when my place closed. Glad the search wasn't to grueling. Good cleanliness, good prices.
Seems like the best time to go is on Sundays before noon.
Very friendly and accomadating nail shop always do my nails exactly how I ask them to and the staff go above and beyond to make sure you leave feeling fabulous highly recommend
Very comfortable, I love this nail shop it’s my go to, they always get the job done. Also, it’s definitely worth the price????????????
Great customer service, also really great at doing detailed sets. This has been my go to nail shop in the city since 2020
I was long over due for a pedicure. I had what my sister and I call savage feet. That was remedied. I was surprised to see the expansion. I only get pedicures at Avalon.
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