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Judys Nail Salon

+1 770-227-6459
1527 N Expy, Griffin, GA 30223 United States of America
Open Today: 09:30 AM - 07:30 PM

Quick Facts About Judys Nail Salon

Judys Nail Salon has received a mix of positive and negative reviews. In order to assess the strengths and weaknesses of the salon, let’s analyze the comments provided.
Starting with the negative comments, one customer had an extremely negative experience. They describe the customer service as "horrible" and mention that the staff refused to fix their poorly done manicure. The customer also expresses disbelief that the manager called the police on them when they complained. This incident highlights a weakness in the salon's customer service and their ability to address and rectify issues effectively. Additionally, the customer mentions that they still had nail polish on their skin after the service, indicating a lack of attention to detail.
Another negative review highlights the salon's subpar service during a pedicure. The customer states that they paid a significant amount for the service but felt that the staff barely touched their feet and left their nail polish thin and uneven. This comment further reflects a weakness in the salon's attention to detail and overall quality of the service provided.
On the positive side, there are customers who highly recommend specific nail technicians at the salon. One customer mentions that the lady who did their nails was amazing, gentle, and fulfilled their requests. This comment indicates a strength in the salon's ability to provide a positive experience through skilled and attentive technicians. Another long-term customer expresses their love for the salon and states that they have been going there for over 10 years, highlighting a strength in their ability to build customer loyalty.
However, there is also a negative review from a long-time customer. They describe an incident where the tools used during their pedicure may not have been properly sanitized, resulting in an infection and irritation on their toes. This highlights a significant weakness in the salon's hygiene and sanitation practices, as well as their lack of responsiveness and support when the customer reached out for help.
Lastly, there is a positive review from a customer who loved their nails but had a minor issue with the length of their thumbs. This comment showcases a strength in the salon's ability to deliver satisfactory nail services overall, with the minor issue being the exception.
In summary, Judys Nail Salon appears to have strengths in skilled technicians who can provide excellent service, as some customers have expressed their satisfaction. The salon also seems to have built a loyal customer base over the years, indicating a good reputation. However, there are clear weaknesses in their customer service, attention to detail, hygiene practices, and responsiveness to customer concerns. These negative aspects can significantly impact the overall customer experience and should be addressed by the salon to improve their reputation and customer satisfaction.


Best TL Reviews

Hi there. I would like to give them 0 stars. But.
DO NOT GO to this place . There horrible horrible customer service. They refused to do manicure after I pointed them that nail polish all over my toes. It was look like a kid did it. And now they don't wanna me to come back. Like I would wanna come back. Can you believe it! Once again DO NO GO THERE!!!!
P.S. Had to ad it. So I am soo shock. Lady maybe mananger called the police on me !!!Police? Because I gave hard time her associate. Because I did not wanna walk out look like my 4 years old daughter did it. Nail polish for toenails not for toe skin. Overall she did good and I like her service, except paint my toenails. So now we can not tell what we like or don't like in a nailsalon. Wow! Where we going?
DO NOT !DO NOT GO TO THIS SALON!
I used to come for 8 years but there were different management. Maybe this is the problem.
Also I did not read the reviews before. It was my big mistake. Hope you read
Good luck.
P.S.S.Ooh. Yeah. One more. This is how my toes look after I addressed. Still have so much nail polish
The lady who did my nails I’m not sure of her name but she did AMAZING!! Was so gentle and did exactly what I asked! Highly recommend! Staff was very kind to me my mom and my daughter! ????
I went in to get a simple pedi paid almost 40 plus tip and the woman barely touched my feet and my polish was so thin I could still see my natural nail, maybe it wasn’t her day but it’s still the principle
I love this place. Its the only nail salon I'll go to and ive been going there for over 10 yrs. Highly recommended!!
I have been a long time customer of Judy’s Nails since I was a child with my grandmother. July 8th, I went to my usual monthly pedicure date with my little sister. The women seemed to be in a rush, she quickly grabbed her tools and I didn’t see them pulled out of the uv sanitize light thingy that they normally put the tools out of before starting on someone. After we were all done with our toes, we left. Less than 5 minutes after leaving the salon I had a burning sensation around my toenails, specifically my big toes. They became inflamed and EXTREMELY itchy. The following day it got worse, I called the salon twice just thinking myself they would help. No answer the first time, the second time they picked up and before I could get a word out they hung out. These are how my toes look like, I have to scrap off the nail polish and it relieved this green/yellow tough gunk in between my toe and the nail. Still so much pain and irritation with the skin around my toe. The only reason I could think this possibly happened was due to the tools not being probably cleaned. Probably won’t be going back here ever again.
Absolutely love my nails 4/29/22 was my first time going (yesterday) and I’m only giving 4 stars because I told the guy that my thumbs were different lengths and he said he would fix them and didn’t other than that I am completely satisfied I will be back
Chi is Awesome! She has been my nail tech for 5 years. She is a Great nail artist….
I've tried about 3 nail salons and Judy's has been the one I've used . Generally seen within a good time service and good pedicures.

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Judys Nail Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 07:30 PM
Sunday Closed

How to go there

Location