Quick Facts About Suffern nail
at what they do. Friendly service and great prices. They have a wide selection of colors and designs to choose from. The salon is always clean and well-maintained. The staff is professional and takes their time to ensure a high-quality job. They provide masks for customers who don't have one, which shows that they prioritize the safety and well-being of their clients.
One of the strengths of Suffern Nail Place is their excellent customer service. Multiple comments mention how friendly and welcoming the staff is. They go above and beyond to make their clients feel comfortable and satisfied. This is evident in the attentive service they provide, taking the time to listen to the customer's needs and ensuring they get the desired result.
Another strength is the quality of their work. Customers consistently mention how happy they are with their manicures and pedicures. They praise the attention to detail and the skill of the technicians. The salon is also commended for providing a spa-like experience. The pedicures are described as heavenly, and the shoulder massages are mentioned as particularly relaxing and enjoyable.
The cleanliness of the salon is another strength. Customers appreciate the efforts made to maintain a clean and sanitary environment. The staff is diligent in sanitizing the seats and providing masks for clients. This attention to cleanliness is especially important during the pandemic, and customers feel safe knowing that the salon is going above and beyond to ensure their well-being.
Additionally, Suffern Nail Place is seen as a reliable and consistent option. One comment mentions being a long-time customer, indicating that the salon has built a loyal customer base over the years. Customers appreciate the professionalism and punctuality of the staff, as well as their ability to provide a great experience even during challenging times like the pandemic.
Moving onto the weaknesses of Suffern Nail Place, there is one comment that mentions a negative experience. The customer had multiple broken nails shortly after getting them done and received unsatisfactory response from the owner. This indicates a lack of accountability and customer service in handling the issue. This negative experience is important to take into consideration, as it shows that there might be inconsistency in the quality and durability of their work.
Despite this negative experience, it is important to note that the majority of the comments are positive, praising the salon for their service, cleanliness, and quality of work. It is also worth noting that negative experiences can happen in any business, and it is important to consider them alongside the overall positive feedback.
In conclusion, Suffern Nail Place has several strengths, including excellent customer service, high-quality work, a clean and sanitary environment, and a reputation for reliability. These strengths contribute to a positive overall experience for the majority of customers. However, there is a need for improvement in handling customer complaints and ensuring consistency in the durability of their nail services.
Best TL Reviews
I love going to Suffern nails. Always get the best service and everyone is so nice. They know what they are doing and will listen to your needs. I got my manicure and pedicure done for my wedding and it was perfect!!
They are very friendly and will fix any paint issues you have with your nails. Their pedicures are a slice of heaven. I never feel rushed and the massage is wonderful. Silvia gives an amazing shoulder massage. Kathy is so bubbly and upbeat. Can't wait for my next trip there!
Wow. Came in from New Jersey accidental and I'm so happy I made the stop. Very clean and my first spa like experience! Will definitely make the trip twice a month lol
The whole stuff is very professional and welcoming. They take their time doing your nail. They are very clean. As soon as you leave they sanitize your seat. They provide a mask if you dont have one. Which i like that!
I have been a customer for many years. Always a wonderful experience. Friendly and professional. Always on time. And doing a great job during the pandemic. The salon is immaculate and i feel safe. Everyone in neighboring area should support Suffern Nails!
Nail broke after a day. The owner said it broke because I didn't take the gel she tried to upcharge me. They fixed it. Two days later, I had four broken nails. I called and the owner again mentioned the gel upcharge and said if I didn't like it to go elsewhere. Originally I was told if my nails break before two weeks it’s no problem to fix. I would not recommend.
Kathy has done an amazing job of making the salon safe and clean for everyone! Sanitizing all the time and temperature checking makes me feel extremely safe!! Nails always done beautiful!! Definitely the place to go and get your nails done!!
Was never displeased most of the people are good
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Suffern nail Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
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Transgender safespace
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:30 PM |
| Sunday | Closed |
How to go there
Location
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