MA Salon

+1 586-751-2740

30762 Ryan Rd, Warren, MI 48092 United States of America

Open Today: -

Quick Facts About MA Salon

MA Salon is a hair and nail salon that has received a mix of positive and negative comments from customers. In order to evaluate its strengths and weaknesses, we will examine the comments provided.

One recurring issue mentioned by multiple customers is the salon's inability to stick to appointment times. This can be seen as a weakness as it indicates a lack of organization and respect for customers' time. Customers reported having to wait for over an hour despite having a scheduled appointment. This can lead to frustration and dissatisfaction among customers.

Another weakness mentioned by customers is the unprofessional and disrespectful behavior exhibited by one of the staff members named Amer. Customers reported instances of him prioritizing walk-ins over scheduled appointments, which is disrespectful to those who made the effort to schedule in advance. In addition, some customers mentioned that Amer spoke rudely and in a different language when he became frustrated, which can be seen as unprofessional behavior. This reflects poorly on the salon's overall customer service and professionalism.

However, there are also positive comments that highlight the strengths of MA Salon. One customer had a positive experience with a stylist named Sam, who provided an amazing haircut for their son. This indicates that the salon has skilled stylists who can deliver good results. Additionally, the customer appreciated the cleanliness of the salon and the friendly attitude of the staff. This suggests that there is a level of professionalism and attention to detail within the salon.

Furthermore, another customer mentioned the kindness and informative nature of the staff, indicating that the salon has good customer service and knowledgeable staff members. This is a strength as it shows that the salon cares about its customers and strives to provide a positive experience.

On the other hand, some customers expressed concerns about the pricing at the salon. One customer mentioned that the prices were not favorable, indicating that the salon may be considered expensive by some. Another customer complained about the durability of their shellac and gel nails, stating that they broke easily despite paying a significant amount of money for their maintenance. This suggests that the quality of the products and services provided may be a weakness of the salon.

Additionally, one customer mentioned experiencing an attitude problem from an older staff member. This can be seen as a weakness as it reflects poorly on the salon's professionalism and customer service.

In summary, MA Salon has both strengths and weaknesses. On the positive side, the salon has skilled stylists, a clean environment, and friendly and informative staff members. However, it also has weaknesses such as the inability to stick to appointment times, unprofessional behavior from staff members, potentially high prices, and issues with the durability of their nail treatments. These weaknesses can affect the overall customer experience and may need to be addressed by the salon in order to improve customer satisfaction.

Best TL Reviews

Unable to stick to appointment times, let a walk in go ahead of my appointment time. Amer was unpleasant to deal with and started speaking at me in arabic when he got frustrated.

Amer is terrible. Highly recommend going to anyone else. He is unprofessional and disrespectful and will make you wait over an hour despite of appointment time. Absolute trash.

My son got 10 inches of hair cut off at a different barber shop and the end result was terrible. My neighbor recommended MA Salon. He was able to get right in and "Sam" did an amazing job! My son now has a proper haircut to start the school year at his new school! We will definitely come back here whenever he needs a cut again. As an added bonus, the shop was clean and everyone was friendly.

Amer makes appointments and doesn't respect them. He will make you wait over an hour as he takes walk ins. Very disrespectful and unprofessional.

Let two walk-ins before me even though I had an appointment. acted extremely unprofessional and rude. The staff stated it was normal to wait over an hour even with an appointment.

this place hires awful people like Amer who doesn’t know how to respect appointment times and stick to them.

I didn't love their prices. Also, He's in my fingernails after just one week. I paid a lot of money for all those shellac and gel business so they wouldn't break so easily. I did not like that they charge $5 just to shape your nails into anything except square. and I forget how much it said it costs to replace broken nails, I'll be going anywhere else to replace these. Staff is very kind and informative though.

That old dude has some attitude problem. Unprofessional.