Chical Haystack

+1 505-869-3500

3507 NM-47, Bosque Farms, NM 87068 United States of America

Open Today: -

Quick Facts About Chical Haystack

Chical Haystack Place has several strengths that make it a popular choice for customers. Firstly, the staff is highly praised for their friendliness and helpfulness. Customers appreciate their assistance in finding specific items, such as Chicago screws for stirrups, and their overall positive attitude. This creates a welcoming and pleasant shopping experience for customers.

Another strength of Chical Haystack Place is its convenience. The store offers drive-up services, allowing customers to easily and quickly purchase items without even having to leave their vehicles. This is especially appealing to those who may have mobility issues or simply prefer the convenience of not having to park and enter the store.

The store also receives positive feedback for its wide variety of products related to country living. Customers mention being awed by the range of items available, including boots, clothing, jewelry, and various farm essentials. This diverse selection attracts customers who enjoy browsing and exploring what the store has to offer.

In terms of product quality, Chical Haystack Place is praised for providing excellent goods. Customers mention the great quality of the hay feed, clothing, and other items they have purchased. This reassures customers that they are getting their money's worth and reinforces their loyalty to the store.

Additionally, Chical Haystack Place is commended for its affordable prices. Customers appreciate the good deals and competitive pricing, making it an attractive option for those on a budget. This affordability, combined with the quality of products, helps to establish customer loyalty and repeat business.

Furthermore, the store stands out for its exceptional customer service. According to reviews, the staff goes above and beyond to assist customers and ensure their satisfaction. One customer even highlights how the staff referred them to a competitor store for a specific item they did not have in stock without hesitation. This level of customer service leaves a positive impression and builds trust among customers.

However, despite its strengths, Chical Haystack Place also has some weaknesses that should be addressed. One recurring concern is the high prices. Several customers mention that the store is expensive, with some even stating that they will go to a different store that offers the same products at a lower price. It is essential for the store to find a balance between offering good quality products and remaining competitive with pricing.

Another weakness mentioned by customers is the limited selection of saddles. While the store is praised for its overall variety of items, the specific lack of saddles can be disappointing for customers in need of this particular product. While the staff's willingness to refer customers to a competitor store is appreciated, it is still an aspect that could be improved.

Furthermore, customers note that finding help within the store can be a challenge. Some mention having to wait for assistance, particularly at the registers, where there seems to be a shortage of staff. This can lead to frustration and inconvenience for customers, potentially affecting their overall experience.

To address these weaknesses, Chical Haystack Place should consider reviewing their pricing strategy to ensure competitiveness while still offering quality products. They could also work on expanding their selection of saddles to cater to a wider range of customers' needs. Additionally, they should assess their staffing situation, particularly at the registers, to ensure that there is enough support to provide efficient and timely assistance to customers.

Overall, Chical Haystack Place has several strengths that contribute to its appeal, such as friendly staff, convenience, diverse product selection, quality goods, affordable prices, and excellent customer service. While there are areas for improvement, addressing these weaknesses can further enhance the overall shopping experience and ensure continued customer satisfaction.

Best TL Reviews

Staff was super friendly and helpful getting me chicago screws for my stirrups and great coffee by the way got me through the rest of my afternoon thanks again ladies you were awesome

They have everything for your country living needs. You don't even have to get out of your truck with drive up services. If you do decide to go inside you will be awed with boots, clothing, jewelry, and all varieties of far essentials. It's a cool place to just go look around.

This store was already expensive to begin with but had good prices on certain things. Now everything is so expensive… won’t travel in from Rio communities when I can go to the old mill and get the same thing for the original price…

Cool place had the goods hay feed.

Bull Lucero

USMC

Muy buena calidad de ropa

Love Chicals! They have everything you need from pellets for your stove to whips! Haha very friendly staff and great prices!

Excellent customer service, but they had a limited selection of saddles. However, the lady referred us to a competitor store without hesitation for our saddle need. Will definitely always check with their store first for all our feed and tact needs just because of that.

Help is hard to find so this is just to help customers understand you may need to wait. Inside, not enough help at register. I waited along with 10 other people to get checked out. Good side, guys at barn were on it.