Lana beauty supply

+1 610-432-9045

804 Hamilton St, Allentown, PA 18101 United States of America

Open Today: -

Quick Facts About Lana beauty supply

Lana Beauty Supply Place appears to have both strengths and weaknesses based on the comments provided. It is important to analyze these comments in order to gain a comprehensive understanding of the store and its offerings.

One strength mentioned is the wide variety of products available. Commenters appreciate the extensive selection, including specialty items that are difficult to find elsewhere. This suggests that Lana Beauty Supply Place caters to a range of customer needs and preferences. Additionally, the store is praised for its up-to-date inventory and avoidance of outdated products. This indicates that Lana Beauty Supply Place strives to stay current with the latest trends and advancements in the beauty industry.

Another strength highlighted is the friendly and helpful nature of the staff. The comments mention that the employees are respectful, accommodating, and provide tips and advice when needed. This positive customer service experience creates a welcoming environment and encourages repeat business.

Affordable prices are also considered a strength of Lana Beauty Supply Place. The commenters mention a wide price range, catering to individuals on various budgets. This affordability makes the store accessible to a broader customer base and enhances its appeal.

However, there are also some weaknesses mentioned that cannot be overlooked. One customer had an unpleasant experience with a staff member who was described as rude and unhelpful when inquiring about product availability and pricing over the phone. This negative interaction may suggest a lack of effective communication skills or a lack of customer focus. Poor customer service can be detrimental to the reputation and success of any business.

Additionally, one customer expressed frustration over a rule that prohibited eating food inside the store. While the intention behind such a rule may be to maintain cleanliness and prevent damage to the products, the customer felt their minor snacking was unfairly targeted. This incident suggests a need for improved communication and customer understanding regarding store policies.

In conclusion, Lana Beauty Supply Place has several strengths, including a wide selection of products, helpful staff, up-to-date inventory, affordability, and positive customer experiences. However, there are also weaknesses, such as potential issues with customer service and unclear communication of store policies. It is important for Lana Beauty Supply Place to address these weaknesses in order to enhance the overall customer experience and maintain a strong reputation in the beauty supply industry.

Best TL Reviews

I was approached by the guy standing at the door and told "I couldn't eat food in the store or I would have to leave". When all I did was pour a few mini m&ms in my sons cup holder and threw a few in my mouth before I closed it.

Called to find out if they have what i need and how much it costs. The girl that answered the phone was not very nice and refused to tell me ANYTHING! Look, i love a small business but not one that acts like I owe them something. I will take my money to a place that is user friendly, thank you very much.

Not a large selection of Microbeading hair, but plenty of other options to choose from! So many different types, styles, colors, & prices! (Which is awesome for anyone on a budget) I noticed hair for $10 all the way to $300 or more!

Also, the younger girl (probably mid-teens) that works there was VERY helpful & gave me tips on how to weave hair! She was extremely respectful & made me feel comfortable! ????

Pretty much everything "hair" you could ever want, hard to find specialty products too! Very fair prices. Good people that make you smile everytime you shop with them. Lana's is worth the little bit of traffic and small parking meter fee.

I like the variety of products they have and very cute accessories.

I've been coming to Lana's for over 20 years and never have I ever been disappointed and their products are always up to date. You can't find out dated old stuff in here. They always keeping up.

Best beauty supply store in the valley. They’re always open, have the best products and are up to date with anything that’s trending. Sometimes you don’t want to wait a day or so for Amazon, these guys most likely have the product anyways just give them a call and ask. Great place, great service!

I have been coming to Lana’s beauty supply store for about 13 year’s, they alway’s have what I need and want, and if not the owner will do his best to get the products. I would recommend Lana’s beauty supply store for your hair supplies or whatever your looking for????.