Quick Facts About Hollywood Nails
Hollywood Nails has several strengths and weaknesses based on the comments provided by customers.
Starting with the strengths, one recurring theme is the friendliness and courtesy of the staff. Customers appreciate the warm and welcoming atmosphere, which contributes to their overall satisfaction with the salon. Additionally, there are multiple mentions of the store being super clean, indicating that the salon maintains a high standard of cleanliness. This is an important factor for customers when choosing a nail salon, as they want to feel comfortable and confident in the hygiene practices of the establishment.
Another strength mentioned by customers is the quality of the nail work. Many customers praise the appearance and longevity of their nails after getting them done at Hollywood Nails. This suggests that the salon has skilled nail technicians who are capable of delivering great results.
In terms of weaknesses, one recurring complaint is the issue with timeliness. Despite making appointments, customers report that the salon is often not on time. This can be frustrating for customers who have busy schedules or who value punctuality. While this is not a major issue for everyone, it is worth noting that some customers find it inconvenient.
Another weakness highlighted by a customer is the rough handling during the nail filing process, which resulted in significant pain. This suggests that some nail technicians may not have the necessary finesse and gentle touch required for a comfortable experience. Additionally, the fact that the customer's nails continued to hurt hours later indicates that there may be room for improvement in terms of post-treatment care and ensuring customer comfort.
One customer expressed dissatisfaction with the pedicure they received, claiming that it was rushed and lacked attention to detail. The technician finished the service in less time than advertised and did not properly clean the toes or trim the cuticles. This suggests a lack of thoroughness and attention to detail on the part of the technician, which can lead to a disappointing experience for customers.
Lastly, one customer mentioned an awkward and annoying experience with a specific nail technician who writes messages on the customer's leg and then expects the customer to read it out loud. While this may be well-received by some, others find it uncomfortable and awkward. This highlights the importance of understanding and catering to individual customer preferences and ensuring that experiences are pleasant for all.
In conclusion, Hollywood Nails has strengths in terms of friendly and courteous staff, cleanliness, and the quality of nail work. However, there are areas for improvement, such as timeliness, gentle handling during treatments, attention to detail, and catering to individual preferences. By addressing these weaknesses, Hollywood Nails can enhance the overall customer experience and satisfaction.
Best TL Reviews
They are always friendly and courteous. The store is always super clean. My nails always look great and last. Highly recommend!
Been going here for 7 years. Always clean. Always do an absolutely fantastic job, hands & feet. Following COVID guidelines. Highly recommend. Just got to be flexible on time because even if you make an appointment they are mostly not on time.????
they are very sweet n they do nail’s amazingly. i will forever go here.
I love the work they do here. The pedicures are relaxing and the manicures are the best!
the nails are messy and the salon smells so bad ut reeks of potato’s. would not recommend for anyone. the nails are CROOKED.
I came to Hollywood nails today and got my acrylic nails today. The nails are amazingly done. They aren’t the best but they are good enough to satisfy me. I rate this place 4 stars because when I was there, the person that was filing my nails were doing it extremely rough and I felt excruciating pain. I thought my Real nail was about to tear off. Hours later, yet, my nails still hurt. Other then this and some other minor issues, this place is extremely clean and very calming. The people that work here are nice as well. If this was a 10 star rating, I would rate 7/10 stars. I would recommend for massages and etc.
Just got the basic spa pedicure. Advertised as 30 mins pedicure. Technician was done in 18 minutes and on to the next person waiting. Did not clean my toes trim cuticles or anything. I had to ask him to remove my old polish. Brought my daughter for a girls day. And I was done before they even started on her.... and this was with an appt. I'd rate less than one star but it wasn't an option.
They take you on time if you have an appointment. Most technicians give a great massage. Seems clean. My only complaint is I always seem to get the guy who writes you a message on your leg. You then have to read it for him. To me it is annoying and awkward. I think some other people think it is great.
Hollywood Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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