Quick Facts About Boccaccio's
Boccaccio's Place is a salon with a combination of strengths and weaknesses based on the comments provided.
Starting with the strengths, the salon has received positive feedback for its skilled stylists. One customer mentions being "fantastic" with both the cut and color of their hair, while another praises the staff's ability to provide one-on-one attention and meet their wants and needs. These comments indicate that the salon has talented and experienced hairstylists who are able to deliver satisfactory results to their clients. This contributes to a positive reputation and the potential for referrals from satisfied customers.
The salon also receives praise for its service and customer care. Several customers mention friendly staff members and being treated with care, indicating that the salon creates a welcoming and pleasant atmosphere for its clients. In addition, one customer mentions that the owner, Lori, is professional and friendly. These positive interactions with the staff contribute to a positive customer experience and may contribute to customer loyalty.
Another strength of Boccaccio's Place is their ability to accommodate special events and provide hair and makeup services for weddings. A customer mentions that the salon did an excellent job with her hair and makeup for her wedding, providing one-on-one attention and delivering fantastic results. This shows that the salon has the capability to handle special occasions and meet the specific needs and expectations of their clients on important days. This specialization can attract customers looking for event hair and makeup services.
On the other hand, there are also several weaknesses highlighted in the comments. One customer had a negative experience on their birthday due to the absence of their preferred stylist. They express disappointment with their manicure, pedicure, and haircut, and state that it was the "worst salon experience" they've ever had. This review raises concerns about the salon's ability to provide consistent quality services, particularly when the customer's regular stylist is not available. This could lead to a lack of continuity and inconsistent experiences for customers.
Another weakness mentioned in a comment is the salon's lack of handicap accessibility. The commenter notes that the salon's location has stairs, making it inaccessible for individuals with mobility challenges. This limitation can potentially exclude a portion of the population from accessing the salon's services, limiting their potential customer base.
Additionally, a negative experience is mentioned with regards to the salon's atmosphere. The commenter states that the salon is not inviting and feels cold. They also mention that the stations are located close to the door, leading to discomfort due to drafts. This negative feedback raises concerns about the salon's physical environment and its ability to provide a comfortable and inviting experience for its customers.
Finally, a customer mentions a negative experience where they received a haircut that did not match the picture they showed. They express disappointment with the result and mention the strange experience of not having their hair blow-dried based on the owner's instructions. This comment raises concerns about the salon's communication and ability to fulfill customer expectations. It suggests that there may be inconsistencies in terms of how different stylists interpret and execute client requests.
In conclusion, Boccaccio's Place has strengths in its skilled stylists, positive customer service experiences, and ability to provide services for special occasions. However, the salon also has weaknesses in terms of inconsistent service quality, limited accessibility, and potential issues with its atmosphere and communication with customers. Addressing these weaknesses while leveraging their strengths can help the salon improve its overall reputation and customer satisfaction.
Best TL Reviews
I’ve gone here a couple times and it was great with Kim but my husband scheduled my appt for my birthday and she’s out on leave and I got a manicure and pedicure that looks like it was done by a child and and my hair is hacked apart. I’m not hard to please and just wanted the fried stuff cut off and even out. Literally the worst salon experience I’ve ever had. Completely ruined my birthday
I got my hair cut and colored there right before the holiday's. They were great about getting me an appt. right away and my stylist was fantastic with both the cut and the color. I would definitely refer my friends and family there and I plan on returning myself!
Best of the BEST! LOVE all of these ladies and I/we highly recommend them for any of your beauty needs! They fit us in to do the hair and makeup for myself and my daughter for my wedding and they nailed every aspect of it. I looked and felt better (inside and out) than I have ever felt in my life. They gave us one on one attention, asked us our wants/needs, and did their amazingly absolute best! I could not ask for better people to take care of us. Lori, Carly, Sam, and Kristen. Kim you are not forgotten, we wish you the best with your new baby! Honored to have all these wonderful ladies in our lives! We will not be using any other salon! 1000+ stars!!!! That is how I felt walking out of the salon on my big day!
I wouldn't return here. It's not very inviting. It was cold because the stations are close to where the door is opening and closing. You wouldn't be able to get here if you were handicapped because the stairs. I brought a picture in I have someone who is a new stylist who had to have a lot of guidance from the owner and I came out with a haircut that I couldn't even recognize so short that I'm sure it wasn't anywhere near close to the picture I brought in. All together disappointing. Price was $38 for a haircut and I didn't get it even blow dried. Not because I didn't want to but because the owner said not to leave it messy like that I thought it was the weirdest experience I've ever had she told me that I didn't have the right kind of hair for that cut. I've been all over the United States in Los Angeles Chicago New York Boston Tampa Atlanta and no one has ever said that.
Friendly service, listened to my request and gave me the haircut I wanted. Had a last-minute scheduling conflict and they were able to move my midday appointment to the end of the same day. Excellent service.
EDIT: Removing 1 star because the trimmer mark on my neck that she said was "just a little dry skin" is still there nearly a week later. It did hurt at the time too. I thought maybe I was just being a baby, but it's still there with a scab a week later and my partner says it's "inexcusable". Hairdresser swears it was an accident, but it happened right after I stupidly said something controversial (she was discussing the lack of police force and crime in town). Being autistic is hard (small talk is not a skill I excel in), would be nice if I didn't have to wonder if the hairdresser was intentionally harming me for my poor social skills. Like I said, never occurred to me it could have been intentional until I got home and my partner told me it was "inexcusable". Maybe it was genuinely an accident, either way, it's a scab a week later, so it is what it is. It hurt pretty bad. If that was her goal, mission accomplished. I learned my lesson. I won't say that dumb thing while getting my hair cut ever again. But I also probably won't get my hair cut here again.
Went there for first time and was treated with lots of care. Loved it
Thank you
Lori, the owner, is terrific and has a new granddaughter! Professional and friendly staff
Amazing workers great customer service. Love going here and have for years
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Boccaccio's Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 02:00 PM |
| Sunday | Closed |
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