Quick Facts About ESS0011 Essence Beauty Supply Inc
ESS0011 Essence Beauty Supply Inc has both strengths and weaknesses based on the comments provided. Let's analyze them in detail:
Strengths:
1. Quality Eyelash Glue: One customer commented that the eyelash glue from ESS0011 Essence Beauty Supply Inc worked well. This indicates that the store offers high-quality products, specifically in the eyelash category.
2. Friendly and Accommodating Service: Another customer mentioned that the lady at the store was sweet and accommodating, despite potential language barriers. This demonstrates that the staff is friendly and willing to help customers find what they need.
3. Wide range of Products: A comment mentioned that the store has a lot of products for hair care. This implies that ESS0011 Essence Beauty Supply Inc has a diverse range of options available for customers to choose from.
Weaknesses:
1. Limited Product Availability: One customer stated that the store did not have the specific items they were looking for. This suggests that ESS0011 Essence Beauty Supply Inc may have occasional issues with product stock and availability.
2. Poor Customer Service: Multiple comments described rude, inconsiderate, and unhelpful staff members. Some examples include walking away from customers to attend to others and dismissing customer concerns. This indicates a significant weakness in the store's customer service skills.
3. Potential Language Barrier: A customer mentioned that the store staff did not speak good English. This could be a challenge for customers who require detailed communication or assistance in their preferred language.
Based on the comments, it seems that ESS0011 Essence Beauty Supply Inc has some key strengths, such as good quality products and friendly staff. However, the weaknesses, such as limited product availability and poor customer service, need to be addressed to improve the overall shopping experience.
Best TL Reviews
I WAS EMBARRASSED BY THE PERSON I WAS WITH, RUDE AND OUTTA CONTROL, BUT THE EYELASH GLUE WORKS. So all I can say is YAHUSHA IS GOOD ALL THE TIME ????????????????????????????????
I didn't know what I wanted when I went here today. I just knew I felt like I needed a wig. The lady was sweet, I don't feel like she spoke real good English but she was very accommodating and patiently showed me everything I asked to see. The end result...I left with a gorgeous wig that I feel beautiful in! I will be back and I appreciated her help!
They have a lot of products for hair car, but didn't have the items I was looking for.
I went in to purchase some items and hair happened to be one of them, long story short I bought the wrong length of hair and asked about exchanging it. She said ok about one and no on the one that only had 3 to a pack and had the nerve to say that I opened it. So I went to my vehicle to show her the other pack that was opened she tried telling me that she couldn't take it back and that I didn't buy it at her store like that and I replied to her yes I did because I only have been here to purchase the hair and she said no you didn't purchase it here and wouldn't take it back so next time pay attention to the packs of hair and make sure it's the right amount in each pack and don't let them pick it out for you it was missing a bundle and I bought it like that not paying attention.
Not friendly or courteous! They have everything you need to make yourself more beautiful, but the service sucks.
RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE!
No consideration for the customer they are currently helping. If someone comes and ask for help while they are helping someone else they will literally just walk away and began helping with the second customer. This has happened several times. I swear I would stop going there if it weren't for the one item I purchased there that I can't find anywhere else! They are absolutely inconsiderate. The older lady was getting some things out of the case for me one time and someone stepped up to the register. She literally walked away from me oh, without saying one word, and begin to ring people up! There war soon 14 people in line and she rang them all up! When she was finished, she didn't even return to finish helping me! Every time I'm there, these things happen. I brought it to the attention of both ladies who run the registers. They looked at me like what I was saying was absurd. As if I shouldn't have had an issue. Take your money elsewhere if you can!
The staff was not able to find the product I needed I asked for a hair product for "cold perms"
We couldn't connect. I said thanks and left. It could have been a language problem. She was very pleasant.
Great customer service!!!! but I didn't know exactly what I needed, so I will definitely be back to purchase my son's loc brush for his new locs!
ESS0011 Essence Beauty Supply Inc Info
Amenities
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 05:30 PM |
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