Quick Facts About Perfection Nails
Perfection Nails has received a mixture of positive and negative comments, indicating both strengths and weaknesses in their service. Let's break down these comments to analyze the strengths and weaknesses of the salon.
Strengths:
1. Quality service: Multiple users commented on the quality of service provided by Perfection Nails. They mentioned great work and flawless results, particularly with regards to ombré nails. This indicates that the salon has skilled technicians who are capable of delivering high-quality nail services.
2. Friendly personnel: Another positive aspect highlighted by customers is the friendliness of the salon's staff. A friendly environment can contribute to a positive overall experience for customers and can help build a good reputation for the salon.
3. Fixing mistakes: One customer mentioned that they had initially gone to another nail salon but had a bad experience. However, when they came to Perfection Nails, their nails were fixed, and they expressed gratitude towards technicians named Lee and Sophia. This demonstrates that the salon has the ability to rectify mistakes made by other salons, which can be seen as a strength in terms of customer service.
Weaknesses:
1. Inconsistent service: One customer who had been a regular client for 12 years mentioned that they were disappointed with their recent experience at Perfection Nails. They complained about bumpy and uneven nails, indicating a lack of consistency in service quality. Inconsistency can lead to dissatisfaction among customers and negatively impact the salon's reputation.
2. Unprofessionalism: Some customers expressed dissatisfaction with the professionalism of the salon. Complaints included unclean tools, lack of toilet paper in the restroom, and the salon not listening to customer preferences. These issues suggest a lack of attention to hygiene and customer needs, which can create a negative impression of the salon.
3. Limited expertise: One customer mentioned that they were denied an ombré nail service because only two technicians knew how to do it. This implies that Perfection Nails may have a limited range of expertise among their staff, which can be a weakness for customers seeking a specific type of service.
4. Poor pedicure experience: A customer expressed disappointment with the pedicure service, stating that they did not receive what they asked for and were dissatisfied with the work done by an older lady. This indicates a lack of consistency in delivering customer requests and meeting expectations, which can lead to customer dissatisfaction.
In conclusion, Perfection Nails has several strengths, including quality service, friendly personnel, and the ability to fix mistakes made by other salons. However, they also face weaknesses such as inconsistency in service, unprofessionalism, limited expertise, and a lack of attention to customer preferences. Addressing these weaknesses and focusing on enhancing the customer experience could help improve the overall reputation and success of Perfection Nails.
Best TL Reviews
Quality service, great work. Did an ombré nails , they look flawless. Friendly personnel.
I’ve done my nails few times here and I use to do my eyebrows back then for the past 12 years until the lady who does my eyebrows opened her own shop in Walmart in pico Rivera . I decided to do my nails 9/17 for my birthday and since I live close by I thought it was convenient and OMG !!! Disappointed !! Horrible !!!! Never again !!!!! My nails were all bumpy , uneven and so much more . Lesson learned !!! This is what happens when you cheat on your tech ????????♀️ lol
The worst place very unprofessional. As you can see at the image won’t ever come here . Very bad service and work is nasty ugly
I did a pedicure and that is how they affected my toes, I hope that not all the wounds that they left get infected but does someone know what I could do about it? I dont recommend it and would never return and they didn't even paint my nails right
I had never been here but was happy with the service. I had gone down the street to another nail salon who left my nails looking embarrassing BAD this salon fixed them!!! THANK YOU Lee and Sophia!!
You might hate me for this but that is the worst place ive been to i dont recommend it!
They don't leave you alone if you don't want Gel! They Do not use clean tools! And I think the health department needs to pay them a visit.
They don't even have toilet paper in there rest room. There discuisting!
I will not go back. 2 weeks ago I went and I want it to do ombré and they told me no that only 2 people knew how to do it I waited more than 10 minutes just get told that ????. And that I didn’t told the lady that I want it ombré that they had to take out my nails to do that like really lady you guys are not professionals don’t know what there doing. And + I didn’t like how and old lady did a pedicure and I asked for another person they didn’t do what I asked for they do whatever they want not what the clients wants.
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Perfection Nails Info
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Opening Hours
Monday | 10:00 AM - 08:00 PM |
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Tuesday | 10:00 AM - 08:00 PM |
Wednesday | 10:00 AM - 08:00 PM |
Thursday | 10:00 AM - 08:00 PM |
Friday | 10:00 AM - 08:00 PM |
Saturday | 10:00 AM - 08:00 PM |
Sunday | 10:00 AM - 08:00 PM |
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