Quick Facts About Fifth Avenue Car Wash
Strengths of Fifth Avenue Car Wash:
1. Affordable pricing: One comment mentioned that they paid less compared to other places and were satisfied with the price they paid.
2. A pleasant staff: One comment mentioned that the personnel were friendly and provided excellent service.
3. Convenience: Since the car wash offers both interior and exterior cleaning services, it saves customers the hassle of doing it themselves.
4. Positive previous experiences: One comment mentioned that they had a good experience with the car wash in the past, indicating that the car wash has the potential to provide satisfactory service.
Weaknesses of Fifth Avenue Car Wash:
1. Inadequate cleaning: A common complaint in the comments is about the poor quality of cleaning. Customers mentioned that the exterior wasn't dried properly, there were spots of dirt and dust left inside the car, windows were dirty, and tires weren't cleaned.
2. Damaged vehicles: One comment mentioned that their car was left with a mark that they couldn't remove, which suggests that the car wash may not be careful enough while handling vehicles.
3. Long waiting times: One customer mentioned waiting for over an hour to get their car washed, which may indicate poor management or inefficient procedures.
4. Outdated equipment: One comment criticized the car wash for having rusty, old equipment that appeared to be outdated. This can give the impression of a lack of investment in maintaining and upgrading the facility.
5. Lack of customer service: Another comment noted that the cashier couldn't address their concerns or provide information about the manager. Additionally, a customer complaint was met with a rude response from the employee in charge.
6. Inconsistent service quality: A customer mentioned that they had previously had a good experience, but on their recent visit, they were disappointed with the service, suggesting that the quality may vary.
In conclusion, Fifth Avenue Car Wash has several weaknesses that undermine its strengths. While it may offer affordable pricing and have friendly staff, the inadequate cleaning, potential damage to vehicles, long waiting times, outdated equipment, lack of customer service, and inconsistent service quality indicate significant areas for improvement. The car wash should address these weaknesses to regain customer trust and provide a better overall experience.
Best TL Reviews
Paid for full service interior and exterior. They didn’t dry the exterior well wet spots were still in my windows. The interior wasn’t even touched there was still dust on my dashboard and spots of dirt on the drivers car door. There goes 16 dollars out the window. Horrible service.
I now have a mark on my 2 month old car that I can’t remove due to whatever they did. Not to mention all the spots they left uncleaned that I had to redo myself. Guess I will continue doing my own car wash. Pointless and a waste of money going here.
The worst car wash I've ever paid for. The top of my car wasn't washed, my windows were dirty, tires weren't cleaned and they left a dirty rag in my car.
Excelente servicio a mi si me gusto el lavado que me hicieron de hecho es en este lugar donde he pagado menos y mi carro ha quedado más limpio, lo recomiendo agradable personal.
I went and spend over 1 hr in line for an wash. They had 2 lanes. One lane with 2 employees vacuuming and the other lane was one employee vacuuming by him self. So the other line was moving so fast they were doing at least4 cars be time they other employee finished his side. When I finally got my turn waiting over 1 hr. I went in an asked why wouldn’t they not Alternate sides. The cashier said she can’t tell them what to do. So I asked her if I could speak to the manager and she said she didn’t know who the manager was. I will never spend my dollars at this car wash again
La verdad creo que si uno paga por un servicio independientemen si es economico o costoso este debe ser o por lo menos tratar de ser de calidad. Lo califico con 1 Estrella y si hubiera la posibilidad de poner 0 estrellas, lo haria. Acostrumbaba a llevar mis 2 carro y la verdad siempre quedaban o con los vidrios sucios o con rines sucios, este fin de semana fue la gota que derramo el vaso. Hable con el encargado de patio y le di la queja sobre lo mal lavado que habia quedado; la respuesta de el hombre fue "Ya lo limpiamos". La verdad, si el carro pasa por un proceso de lavado no tiene que limpiar, solo secar y detallar. Le dije que no queria eso, que me regresaran el dinero a lo cual el hombre en su inmensa sabiduaria como profesional en atención al cliente me dijo "SI TE REGRESO EL DINERO, NO TE QUIERO COMO CLIENTE" a lo cual le conteste: Tranquilo que a ese establecimiento no regresaria ni por lavado gratis... La verdad NO RECOMIENDO ESTE LUGAR, SOBRE TODO POR EL ENCARGADO DE PATIO, no tiene el minimo tacto para tratar al cliente que al fin y al cabo son la razon de ser de un establecimiento como este. En fin 0 estrellas de 5. No lo recomiendo...
So this place was great about 6 months ago. Now as I could see, they are not doing their job properly. I was very disappointed to go around my car and seeing my car wheels with dirty spots everywhere. The inside was also not done correctly. $31 is a bit high priced for me to have leave unhappy.
Let me start with the fact that the equipment has to be the most undated and old equipment I’ve ever seen. Rusty, old, if you look through the window you’ll see how aged this product is. My father use to come here when i was 6 and it’s the same. Nothing has changed. The waterfall at the end barely works and they used a garden hose to wash off the soap. The tunnel is disgusting, rusty, unclean and honestly i would never recommend someone come here.
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Fifth Avenue Car Wash Info
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Opening Hours
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Tuesday | - |
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Friday | - |
Saturday | Closed |
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