Quick Facts About Regal Nails
Regal Nails has a mix of strengths and weaknesses based on the comments provided.
Starting with the strengths, many customers appreciate the massage chairs, stones, and overall relaxing experience at Regal Nails. These amenities add to the overall comfort and enjoyment of the visit. Additionally, the employees receive positive feedback for their customer service. There are mentions of nail technicians being kind, accommodating, and friendly. This type of service can make customers feel valued and more likely to return. Furthermore, some customers praise specific nail technicians, such as JC and Emma, for their professionalism, attention to detail, and ability to fulfill specific requests. This indicates that there is skilled staff available to provide quality nail services.
Another strength mentioned is the willingness of the staff to fit in as many customers as possible, even with limited staff. This demonstrates their commitment to providing service, despite potential challenges. Additionally, the comment about the salon working hard to overcome the negative reputation left by previous owners shows a dedication to improving and maintaining customer satisfaction.
Moving on to the weaknesses, there are a few instances of poor nail services. Some customers mention issues with the quality of the work done on their nails, such as uneven shaping, poor tip design, and nails chipping shortly after getting them done. These comments suggest that there may be inconsistency in the skills of the nail technicians or in the overall execution of the services.
There are also complaints about customer service in certain instances. One comment mentions a nail technician falling asleep during the appointment, which is unprofessional and raises concerns about the overall attentiveness and care provided. There are also instances where appointments were not properly scheduled, leading to scheduling conflicts and inconvenience for customers. This indicates a lack of organizational skills or communication within the salon.
Price is another factor discussed in the comments. Some customers express dissatisfaction with the price they paid, mentioning unexpected increases in cost or feeling that they did not receive the level of service they expected based on the price paid. This suggests that there may be issues with transparency regarding pricing or the value customers feel they receive.
In terms of specific services, there are comments about the lack of attention to cuticles during a pedicure and the failure to remove an ingrown toenail. These issues suggest a lack of thoroughness and attention to detail in providing services.
Overall, Regal Nails has strengths in terms of amenities, customer service, and the presence of skilled technicians. However, there are weaknesses in terms of inconsistent nail services, occasional poor customer service experiences, and issues with pricing and attention to detail.
Best TL Reviews
( please read to end) me and my friend went i got a pedicure and her a manicure, acrylic and I got gel. After closer inspection I realized it didn't really look like they did my cuticles or push it out the way to paint my whole toe nail and I paid 65$. I also had a ingrown toe nail, I thought they removed those, the other nail places I'd been to would. Am I supposed to ask for that? Because I still have it and stupid thing hurts. My friend was quoted 50 and it went to 60? And said her nails were a little lumpy. If you don't look really really close there very pretty. Massage chairs are amazing, stones and massage and the wax all felt very good. Just really wanted that pesky ingrown removed and I thought cuticles was on the paper. I'd still go again though
Pictured below is from my most recent experience yesterday, and I am in love. I was going to post the other manicures I'd gotten from here that have also been great but couldn't find them.
I've come about 3 times following a bad and rough experience from another salon and I am always so pleased. JC was so kind hearing my tales of the other salon and kept making sure he wasn't hurting me. I had Lynn this last time and she was just as sweet and even took the time to let me pick between two colors by putting them on my nail for me to compare. She did a stand up job and I couldn't thank her enough. I even did a pedicure this time, the guy did a great job too.
People definitely underestimate how busy they get and they more than do the best they can to fit people in with limited staff.I hope for many more wonderful experiences to come. They definitely work hard to overcome the bad taste the previous owners left in people's mouths.
My only day off this week was Sunday, which is literally the toughest day to find a nail tech. I was a little skeptical at first because I've been to other nail salons in different Walmarts, but I honestly had the best experience. Typically, I find it hard to let them know exactly how I want them, but Eve was so friendly and accommodating. I called at 1:30 and got there at 2, probably waited for about 20 minutes before someone could work on me, which was no big deal there were like 10 customers and maybe 4 workers. My nails look fantastic and Eve is a perfectionist just like me, which I appreciate. She said she was new, but she definitely does a great job I will be going back so she can work on "her nails" again. So cute, so sweet and the best customer service. Thanks Eve!!!
honestly bad experience, the man doing my nails literally fell asleep and was dozing off while doing my nails.. not exactly sure what was up with that .. my shape was not done good nor my tip design. they made me and my friend do a 5 star review for a major “discount” on the nails and immediately after i deleted it. two days later my nails are already starting to come up. the last picture is how i wanted my nails to be and as you can see in the picture of my nails they are pretty messed up. will not be going back here again. and i believe the man that did my nails his name was Sam.
TERRIBLE. My nails chipped 2 days after I got them done. I went in to get them fixed and JC started arguing with me saying it was my fault because I was pushing on my nail. (No I wasn’t) Tracey is the one who did my nails and she told me to come back, when I did she had scheduled people over my appointment. The service was aweful. The product is cheap. I will never be back to regal nails.
I came from TX and it was hard trying to find a good descent nail salon and Regal Nails inside Walmart did a beautiful job. JC who was my nail tech was very professional and detailed. You tell him what you want amd he makes sure he gets it done and he was very polite. Ill be coming back here. Thankyou JC! Y’all make sure you ask for him ????
Best nail salon in citrus county! Very clean and such great service, I love Mrs Emma she always does my nails and does such a great job, she’s always making me laugh so y’all go request her! Thanks regal nails y’all are awesome.
David was AMAZING! I feel like he really cares about his consumers.
He quickly decided that the nail polish I chose was not going to have the finish I expected so he worked out a solution that was absolute perfection!! I will DEFINITELY be going back!!!
Place Pictures
Regal Nails Info
Amenities
Health & safety
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Staff wear masks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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