Leann Nails Baxter

+1 218-270-3188

14091 Baxter Dr, Baxter, MN 56425 United States of America

Open Today: Closed

Quick Facts About Leann Nails Baxter

Leann Nails Baxter place, based on the given comments, has both strengths and weaknesses. I will discuss them in detail below, categorizing them under different aspects:

1. Quality of Work and Attention to Detail: - The first comment praises the amazing technicians at Leann Nails Baxter place, highlighting their perfect nail services and great care for details. This indicates that the salon excels in providing high-quality work. - Another comment mentions that the salon fixed a previous salon's mistake, showing that Leann Nails Baxter place is skilled enough to rectify any nail-related issues.

2. Customer Satisfaction and Experience: - The second comment mentions that this nail salon is the favorite in Brainerd due to its lack of busyness and noise. This implies that customers enjoy a more peaceful and relaxing atmosphere compared to other places in the area. - One customer expresses their appreciation for Leann's gentle approach, indicating that the staff prioritize customer satisfaction and comfort. - On the other hand, a negative review suggests that one customer faced language barrier issues, leading to misunderstandings and dissatisfaction. This highlights a weakness in their customer service, as effective communication is essential for a pleasant salon experience.

3. Pricing and Value for Money: - A positive review mentions that Leann Nails Baxter offers reasonable pricing. Given that this customer has been disappointed with other salons in the area, it suggests that the salon provides good value for money.

4. Skill with Different Nail Services: - One customer comments on the exceptional skill of the nail technician in dealing with ingrown toenails, showcasing the salon's expertise in handling different nail issues.

5. Appointment and Waiting Times: - A negative review cites a long wait time, despite having an appointment, leading to the cancellation of the customer's plans. This points out a weakness in managing customer appointments and punctuality.

6. Comparisons to Other Nail Salons: - The last negative review compares Leann Nails Baxter to another salon, stating that the latter delivers a better pedicure at a lower price. This implies that Leann Nails Baxter may not be the most competitive option in terms of pricing or specific services.

After analyzing the comments, it is evident that Leann Nails Baxter has several strengths, including highly skilled technicians, attention to detail, and the ability to rectify mistakes made by other salons. The salon also receives praise for its overall quality of work and customer satisfaction. Pricing is considered reasonable, indicating good value for money.

However, the salon does face some weaknesses. One customer encountered communication issues due to a language barrier, which resulted in dissatisfaction. Moreover, the negative review mentions long waiting times despite having appointments, along with poor customer service. This suggests a need for improvement in managing appointments and ensuring timeliness.

Overall, Leann Nails Baxter place seems to excel in providing quality nail services, but it could benefit from addressing language barriers and improving customer service, appointment management, and waiting times for a more satisfactory experience.

Best TL Reviews

amazing techs. nails were done perfect. quick with great care to details. only place i will go they always do an amazing job!!

I only get a pedicure a couple times a year but this is my favorite place in Brainerd. Other places have been too busy & noisy.

Leann fixed a mess that was created a few weeks ago at a different nail salon! She was so gentle and made me very happy! I will be going back there for sure! Thank you Leann! I appreciate you so much!

The lady didn’t even understand any English. I asked her 3 times to cut my nails and she didn’t now they’re too long I have to go somewhere else to get them redone. I also payed in cash and asked for a receipt and they completely refused… horrible customer service

This is the best nail salon I've ever been to. She really takes her time and the quality of her work is unsurpassed. I brought my daughter in for her first pedicure and she has slightly ingrown toenails so she's scared of people touching her feet . Long story short her nails look great and she wants to go again next month !

I have tried several places in Baxter/Brainerd and have always been disappointed. When I go to LeAnn’s I know I’m going to get quality work. She takes her time and listens to what you’d like to have done. Pricing is reasonable as well.

I love this place! I have only had my nails done only a few times in my life, mainly because my nails weren’t done right. Bubbling in the acrylics, residue under the free edge...etc. They did a Perfect job. And they were very nice.

Even though I had an appointment, I had to wait a long time just to get a chair. It took over an hour and a half just for a pedicure. Not sure why they take reservations. I had to cancel the rest of my plans for the night. So if you don’t have all day to wait then I would move on. I agree with the other reviewers that the customer service is lacking. I just don’t think they care. The pedicure itself is the worst one I’ve had. Ja-Mi nails does a better job and is $5-$6 cheaper.