Top Nails

+1 301-705-5226

3953 St Charles Pkwy, Waldorf, MD 20602 United States of America

Open Today: Closed

Quick Facts About Top Nails

Strengths: 1. Courteous and professional staff: Many customers have praised the staff at Top Nails for being professional, courteous, and attentive to their needs. This indicates that the staff is well-trained and customer-focused, creating a positive experience for patrons. 2. Long-lasting nails: Several customers have mentioned that their nail appointments at Top Nails last for weeks without chipping. This highlights the salon's ability to provide quality and durable nail services. 3. Clean and hygienic environment: Multiple comments highlight the cleanliness and hygiene standards of Top Nails. This is crucial for a nail salon as customers want to ensure that they are receiving services in a safe and sanitary space. 4. Skilled nail technicians: Many customers have mentioned specific nail technicians who did an excellent job in their reviews. This suggests that Top Nails employs skilled and experienced professionals who can deliver high-quality nail services. 5. Good customer service: Customers have praised the salon for providing excellent customer service. This includes listening to their preferences, offering suggestions, and going the extra mile to fix any issues or mistakes at no extra cost.

Weaknesses: 1. Nail breakage: One customer mentioned that they experienced more nail breakage after visiting Top Nails compared to other nail salons. This indicates a potential weakness in the salon's application or technique, which may need improvement. 2. Flimsy application: Another customer mentioned that their nail application was flimsy, resulting in the growth of their nails being in vain. This points to a potential weakness in the salon's nail application process, which could lead to unsatisfied customers and decreased longevity of nail services. 3. Limited longevity and nail health: One customer expressed disappointment with the longevity and health of their nails after visiting Top Nails. This suggests that the salon may need to improve their techniques or products to ensure that customers' nails remain healthy and long-lasting. 4. Price concerns: While multiple customers have praised the quality of services at Top Nails, a few comments mention that the prices are higher compared to average salons. This may be perceived as a weakness for budget-conscious customers who are looking for more affordable options. 5. Mixed reviews on specific technicians: Although many customers have had positive experiences with specific technicians at Top Nails, there are no consistent reviews mentioning a particular nail technician. This could indicate a lack of consistency in the skills and service delivery of all technicians at the salon, which may need to be addressed for a more consistent customer experience.

In conclusion, Top Nails has several strengths such as a courteous and professional staff, long-lasting nails, and a clean environment. However, there are some weaknesses including potential issues with nail breakage, flimsy application, limited nail longevity and health, higher prices compared to average salons, and mixed reviews on specific technicians. These weaknesses suggest areas of improvement for Top Nails to ensure consistent customer satisfaction and to address any quality concerns.

Best TL Reviews

I’ve been getting my natural nails dipped for over a year now and I haven’t had so many nails break before coming to this place. This location is closer so I’ve been wanting to love them.

They mentioned that the soak off process for their nails is a lot quicker and now I see why. Flimsy application and now the length of my nails were grown in vain.

I won’t return here. See my before and after pics. Literally a week apart. Leo did a beautiful job with the looks, but the longevity and health of my nails is poor.

Leo did an awesome job on fixing my nails after another salon didn’t do well at all. And the gel finish was more than I expected. This was my first time going and now I have a new nail place. And we didn’t have to wait long at all.

Been going here for years! Excellent service and courteous staff!!!

I've been going to this salon since 2013. My fills last three weeks no chipping. I've tried other places in a pinch and even my husband says go back to Top Nails. I always schedule my appointments so it works out perfectly. They are professional, very very clean and timely. The prices are reasonable as well.

They are also perfectionist. I just love the staff. You will not be disappointed.

I have been going to this company for more than 25 years. They are the only people that I will let do my nails. I started with them when they started in the business and followed them when they moved, thus, I now drive 45 minutes to get to them. They are quiet, professional, dignified,CLEAN, safe, fair, and knowledgeable. They keep up with the times without compromising quality. I would recommend them to anyone anytime. Kay

I've been going to TN for 4 years now and see the owner Chau. She is courteous, listens and does exactly what you ask for and like. Learns your style quickly and will offer suggesting if you're unsure of what you want that particular day. She til the time to fix a nail that I messed (sometimes I simply want reg. polish) up later in the day for no extra cost. Then gave me the rest of the bottle.

mrs wong was great to me , she rubbed my feet like no one ever before . Ask for her . She is great.

Very professional and clean environment. Above average, top quality services...A full service spa. Vivian gave me the best pedi I've had in years. It costs more than the average salons, but it's totally worth it. You get what you pay for! I'm a new, repeat customer now.