Bally African Hair Braiding

+1 813-453-0325

2210 E Hillsborough Ave, Tampa, FL 33610 United States of America

Open Today: -

Quick Facts About Bally African Hair Braiding

Bally African Hair Braiding place, based on the comments provided, has a mix of strengths and weaknesses. It is important to analyze both aspects to understand the overall customer experience.

Starting with the strengths, one customer mentioned that they have been going to Bally since 2011 and do not require appointments. This indicates that the salon has built a loyal customer base and is able to accommodate walk-ins effectively. Another customer mentioned that they travel all the way from Orlando to Tampa to get their hair done at Bally, which suggests that the salon has a reputation for delivering satisfactory results. Additionally, this customer stated that they receive compliments on their hair, indicating that Bally is capable of producing aesthetically pleasing results.

Another strength mentioned is the efficient service. One customer mentioned that despite the wait, the service is fast and worth it. They also stated that the salon can accommodate multiple customers, including children and teenagers. This suggests that Bally has a well-organized system in place to handle a high volume of clients effectively.

Moving on to the weaknesses of Bally African Hair Braiding place, one consistent concern raised by multiple customers is the poor customer service. One customer mentioned feeling uncomfortable in the chair due to the excessive talking and spitting. Another customer stated that when expressing dissatisfaction, they were spoken to rudely and felt that the staff lacked understanding of good customer service. Some customers also mentioned that the salon is loud and rude, which creates a negative and uncomfortable atmosphere for clients.

Furthermore, there are comments about the salon's appearance, with customers noting that it is in dire need of repair and lacks proper decoration. This creates a less welcoming environment for clients. One customer mentioned that the salon looked the same as it did 20+ years ago, suggesting a lack of innovation and improvement in the overall aesthetics of the salon.

Additionally, there are concerns about miscommunication and incorrect service. Customers mentioned instances where they received a hairstyle they did not ask for and had to pay full price for it. Another customer expressed disappointment after driving a long distance only to be turned away because there was a lack of communication about availability. These instances highlight a lack of effective communication within the salon and a failure to meet customer expectations.

Overall, Bally African Hair Braiding place possesses strengths such as a loyal customer base, the ability to accommodate walk-ins, efficient service, and the potential to deliver desirable results. However, its weaknesses lie in poor customer service, a loud and uncomfortable atmosphere, and miscommunication issues. Addressing these weaknesses would greatly improve the overall customer experience and potentially attract and retain more customers.

Best TL Reviews

First off I do not recommend this place to anyone. The services they provided me were very poor they talk way to much and spit in your face they made me feel very uncomfortable in there chair I left with my neck hurting. My last experience was the worst of all they did my hair terrible and took my money and did not want to fix my hair nor refund me back the money let me remind you there prices are pretty high so you’re expecting for you hair to be braided professionally. They did a complete rush job on my hair and my hair looked like I had it in for a week already. The head lady (Bally) was very rude and I will never ever go back. I had to take my hair out that same day and pay more money to get it fixed by someone else but it was definitely worth it .

I love Bally been going there since 2011. No appointment needed

I travel from Orlando to tampa to let these beautiful women groom me. Yes you will wait but the wait is worth it. There is five women that work fast to get everyone in including kids teen. Thank you for making me look magnificent. I get compliments all the time. I love my hair❤❤❤❤

It's the customer service that I feel is inadequate. I was disappointed in the service I received. When I attempted to express my dissatisfaction, I was spoken to as if I was wrong. They apparently don't understand the meaning of customer service. Along with poor customer service they are loud and rude. The salon is in dire need of repair and a need for decorating. It looks the same as it looked 20+ years ago. Although I appreciated the quick service, it was poor. I'll never return her again. They really need to take an etiquette class on good customer service and recognize when their customers are getting their hair done it's supposed to be a place of relaxation, quiet, therapeutic and serenity, not loud and obnoxious like they're in a jungle calling all the other animals.

My daughter sat there hours waiting to get her done to come out with a hair due I did not ask for. My daughter said she was on the phone the whole while she trying to tell her she doing it wrong... still made me pay full price for a service I didn’t ask for

Hello my issue is I called before I came because I went to Tampa Florida all the way from Clearwater Florida I called and she said yes they were available to do micros and she gave me the price and everything once I get there the lady tells me that the person who answered the phone is just the owner and they don't have anyone to take me so I get there just to turn around all the way from Clearwater and was in Tampa I feel like that is so messed up it should not be that much of a lack of communication is not fair and it's messed up. The thing is I called around every other salon and everybody said no and they say yes so I'm thinking I'm about to go there and get my hair done nobody should have told me yes had me come all the way to Tampa just for them to tell me no once I get there like I swear I wanted to cry. And yes it was a very very long drive but I was like it's fine because they're going to be able to do my hair and they didn't. I'm so disappointed and I just can't believe I used that much gas drove in that much traffic just for them to turn me down when someone told me yes.

I have a mohawk hair style and asked for some cornrows to the top....I showed here the picture and explained how I want it in detailed.....to begin with she changes her price 3 times and she did not follow my directions. I'm not a fussy person when it comes to braiding my hair...but they did not do a good job at all. I won't recommend anyone to use their services. When I told her that she didn't do what I asked for she stupesss and walked off.

Love my hair! First time I'd been there. Stopped in once I landed from Indiana. Maime was professional and kind. Other braiders in the ship seem kinda rude. Downside they are often speaking in their own language and not engaging with customers--kinda uncomfortable