CJ Nails Spa&Bar Muscatine

+1 563-263-0073

1903 Park Ave #11, Muscatine, IA 52761 United States of America

Open Today: Closed

Quick Facts About CJ Nails Spa&Bar Muscatine

CJ Nails Spa&Bar Muscatine has received both positive and negative feedback from customers. In order to evaluate its strengths and weaknesses, let's analyze the comments provided.

Starting with the positive comments, one customer mentioned that they got their nails done in memory of their mom, and they were extremely satisfied with the outcome. They appreciated the attention to detail and even mentioned that it made them cry. This indicates that CJ Nails Spa&Bar Muscatine has skilled nail technicians who are capable of providing intricate designs and satisfying their customers emotionally.

Another positive comment highlighted the overall experience with the nail salon and its staff. The customer mentioned that they had been going there for two months and were always happy until they got a different technician who didn't meet their expectations. However, they emphasized that they had previously been happy with the usual technician. This suggests that CJ Nails Spa&Bar Muscatine has consistent technicians who are capable of delivering satisfactory results.

Furthermore, one customer specifically mentioned that Kenny, the owner, and his staff are amazing. This positive comment highlights good management and a team that provides exceptional service to the customers. It indicates that the staff at CJ Nails Spa&Bar Muscatine are friendly, skilled, and create a positive atmosphere for their customers.

Moving on to the negative comments, one customer expressed disappointment after not receiving a promised gift card from Kenny. This indicates a possible lack of follow-through on the part of the management, which can create dissatisfaction among customers.

Another negative comment mentioned the long wait times and the lack of punctuality with appointments. The customer claimed that even with an appointment, they still had to wait and that their nails took twice as long to be done compared to other places. This suggests a weakness in time management and efficiency at CJ Nails Spa&Bar Muscatine.

Additionally, a customer complained about a rough and painful experience during their visit. They mentioned that the nail technician was rough and made them feel uncomfortable throughout the process. They also pointed out that their nails were uneven. This indicates a possible lack of proper training or attention to detail among certain technicians, resulting in an unsatisfactory experience for customers.

Lastly, one customer mentioned that although their own experience was positive, their friend had a negative experience. They stated that the friend's technician was aggressive, and their nails ended up being different from what was requested. This highlights an inconsistency in service quality and attention to customer preferences.

In summary, CJ Nails Spa&Bar Muscatine has certain strengths, such as skilled technicians capable of providing intricate designs, consistent service from certain technicians, and positive feedback regarding the overall atmosphere and staff. However, there are weaknesses related to management, such as a lack of follow-through on promises, inefficient time management leading to long wait times, and inconsistency in service quality and attention to detail among different technicians. These weaknesses can impact customer satisfaction and should be addressed to improve the overall experience at the salon.

Best TL Reviews

Got my nails done in memory of my mom, who had beautiful nails. The detail of the snowflakes was amazing and it made me cry. I absolutely loved them. Thank you

I have been going here for about 2 months and always got the same guy and I was very happy. Today I got a different lady, she was so rough and twisted my fingers so hard they hurt. To top it off all my nails are different shapes and sizes. They look so ugly.

I went to CJ today, just left not even 30 minutes ago. I went in for a full acrylic set. They took over 2 hours, which made me miss my class. All i got was a white french top and was charged $53. the nails are uneven I have very bad cuticles to begin with my my nail tech was very rough making me in pain the whole time. to top it off the nails are uneven. If i could give zero stars I would.

Never got my gift card Kenny promised after getting denied service

Kenny and his staff are amazing!!

If I could give zero stars I would. No point in making an appointment. You'll wait either way. Then they will take twice as long to do your nails. They don't listen to what you want and your nails never last as long as they do if you get them done somewhere else.

My friend and i went here to get are nails done and the lady who did my nails was veary kind and did a great job, but the lady that did my friends nails was aggressive. And we asked for the same color and they gave us similar colors but they where different.

Decided to get my nails done here on a whim without an appointment. Amazing work!! Nice workers and atmosphere. Love them. :)