Quick Facts About Barbra Salon & Spa
Barbra Salon & Spa, located in The Grand strip mall, has received a mix of positive and negative reviews. In order to provide a comprehensive analysis of the salon's strengths and weaknesses, we will break down the comments mentioned above.
Starting with the strengths, several customers have praised the salon's owner, Barbra, for her fantastic energy and professionalism. One customer mentioned that Barbra is a breath of fresh air in this crazy world, indicating that she provides a positive and welcoming atmosphere for her clients. Another positive aspect mentioned is the salon's ability to provide late-night services, such as blow-dries, which is convenient for customers who have busy schedules or need last-minute appointments. Additionally, the salon has been commended for the quality of its acrylic nails, as one customer stated that they were made with love, featured cool designs, and lasted a long time.
Moving on to the weaknesses, price appears to be a significant concern for some customers. One comment mentioned that the prices are very expensive, with a customer spending $500 during their visit. Another customer expressed dissatisfaction with the quality of the hair services they received, stating that they paid $105 for a wash, blow-dry, and hair styling, but were not happy with the outcome. This suggests that the salon may not consistently deliver satisfactory results for all customers, which is a weakness in terms of meeting expectations and providing value for money.
Another weakness highlighted in the comments is the language barrier and communication issues. One customer mentioned that the lady who did their hair spoke very little English and didn't understand their desired style, despite showing her pictures. This led to a haircut that wasn't what the customer wanted and frustration regarding the miscommunication. Furthermore, this customer also experienced a problem with the hair color fading quickly after their visit, suggesting a lack of expertise in color application or product quality control.
In terms of customer service, there are mixed opinions. One comment mentioned that the staff at Barbra Salon & Spa were amazing, friendly, and provided the best blow-dry ever. However, another comment criticized the unprofessionalism of the staff, stating that they did not serve the customer properly and created an unpleasant environment with shouting and dirty conditions. This inconsistency in customer service reflects a weakness in the salon's ability to maintain a high standard of professionalism and cleanliness.
Overall, Barbra Salon & Spa has its strengths in terms of the owner's energy, the availability of late-night services, and the quality of acrylic nails. However, there are weaknesses in terms of high prices, inconsistent results, language barriers, and potential issues with customer service and cleanliness. It is important for the salon to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
Ich war nichr so zufrieden mit dem Ergebnis und hab dafuer 105$ bezahlt fuer waschen foehnen und ein bisschen die Haare hochstecken
Located in The Grand strip mall is this hidden gem! The owner is so good she has that fantastic energy that will make you consistent. Let me just say the prices are very expensive and prepared to spend a good amount of money (I spent $500)
The acrylic nails were made with love and was thin and petite like they should be with really cool designs! $240 plus tip. They last a long time(pic5)
The guy had never done install before and he melted the wig cap properly, my baby hairs layed - bring your own sample size products. (Pic 1/2)
Before that I needed my hair washed and dried to take out the tape in glue that had been left over (pic 3) my hair was silky smooth and he was gentle since I have European hair. The wig was pricey I paid 250 which is way more than most recent ones but I came in last minute and it’s a service they don’t usually offer. This is definitely the salon to go to she has a crystal crown you can take pictures with it was a great experience!
We found the salon when looking for a late night place for a blow- dry. So happy we found Barbra’s salon! Everyone was amazing and really friendly and we actually got the best blow- dry ever!!
Highly recommended
Paco knows how to cut mens hair! Love my haircut will return. Barbra is a breathe of fresh air in this crazy world.
The pedicure I got was great! My cut & color, not so much. The lady doing my hair spoke very little English and didn't understand what I wanted, even though I showed her pictures. She ended up just doing a trim which isn't what I wanted. On top of that my hair color was wrong and is ALREADY fading after only 1 1/2 wks. I didn't shampoo it for 6 days and used cool water on my hair and yet I am still losing color after each shower. I can wring my hair and see a bunch of color come with it. It's even stained the pillows and bath towels. I dye my hair often and know that this amount of color loss is not normal. So I ended up paying over $200 for a color that will maybe last 3 weeks. Ridiculous. I had also called to schedule my appointment and when I arrived later they did not have it in the schedule book. Frustrating. I did not bring my concerns up with them after a few days because hardly anyone there spoke English well enough for them to understand my complaint.
We love this beautiful salon spa professionals and glamour
I have been going to this salon for a couple years. Annette cuts and styles my hair. She takes her time and is very detail oriented. I am very happy with her professional service each time I visit. I recommend anyone needing a haircut, or a blow out, a dye, whatever your hair needs are. Visit her, you wont be disappointed. This woman deserves a raise.
Unprofessional staff, they do not serve the customer as they should, you hear a lot of shouting and it is unpleasant, everything is dirty. Never go to that place!
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Barbra Salon & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 08:00 AM - 10:00 PM |
| Wednesday | 08:00 AM - 10:00 PM |
| Thursday | 08:00 AM - 10:00 PM |
| Friday | 08:00 AM - 10:00 PM |
| Saturday | 08:00 AM - 10:00 PM |
| Sunday | 10:00 AM - 08:00 PM |
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Location
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