Pro Nails and Spa

+1 919-778-8886

2816 Cashwell Dr, Goldsboro, NC 27534 United States of America

Open Today: -

Quick Facts About Pro Nails and Spa

The Pro Nails and Spa place has received a mix of positive and negative comments. Let's analyze these comments to identify the strengths and weaknesses of this establishment.

Strengths: 1. Excellent customer service and friendly staff: Multiple comments mention the impressive service and friendly staff at Pro Nails and Spa. The staff is attentive, accommodating, and ensures customer satisfaction. 2. Skillful nail technicians: Several customers praise the quality of their nails, mentioning that their nails still look great after weeks. They appreciate the skills of the technicians, particularly in nail shaping and nail art. 3. Variety of services: Pro Nails and Spa offers a variety of services, including nail treatments, pedicures, eyelash extensions, and waxing. Customers appreciate having all their beauty needs met in one place. 4. Attention to detail: Some customers mention that the technicians pay attention to their preferences and ensure that they are satisfied with the final result. They take the time to find the colors customers want and surprise them with unique options like glow-in-the-dark dip powder. 5. Knowledgeable technicians: A customer specifically mentions that a technician knew exactly how to shape their nails in a coffin shape, which is often difficult to achieve. This demonstrates that the technicians have a good understanding of various nail shapes and styles. 6. Affordable prices: Although not explicitly mentioned in the comments, the fact that a customer mentions being charged extra for regular polish suggests that the regular prices at Pro Nails and Spa are reasonable.

Weaknesses: 1. Inconsistent pedicure experiences: Several customers mention that their pedicure experiences have been inconsistent. While some have had enjoyable and thorough pedicures, others have felt rushed and dissatisfied. Issues mentioned include lukewarm water, the use of a single towel instead of two, and feeling like the service is not thorough. 2. Damaging manicure experience: One customer shares a negative experience with their manicure. The technician damaged their natural nails during the removal process and did not apply the acrylic properly, resulting in an uneven and crooked shape. This highlights a flaw in the technique and attention to detail during manicures. 3. Additional charges: A customer mentions being charged an extra $5 for regular polish because the salon ran out of the desired color. This suggests that the salon may have additional charges for certain services or specific circumstances, which can be frustrating for customers. 4. Dissatisfied pedicure customer: One customer had a terrible experience with their pedicure. They felt that the technicians did not properly care for their feet and rushed through the service. They also mention being charged extra fees for basic services such as polish removal.

In summary, the strengths of Pro Nails and Spa include excellent customer service, skillful nail technicians, a variety of services, attention to detail, knowledgeable technicians, and affordable prices. However, the weaknesses include inconsistent pedicure experiences, a damaging manicure experience, additional charges, and dissatisfied pedicure customers. Understanding these strengths and weaknesses can help potential customers make an informed decision about choosing Pro Nails and Spa for their beauty needs.

Best TL Reviews

I was very impressed with the service and friendly staff. I will definitely be back. My daughter was also highly impressed with her nails. It makes great quality time for us to be able to go and get this done together.

I’d heard of this place but never tried it until recently. They were very nice and quick. My first time was great and he did exceptionally well on my nails. I’ve had them two weeks now and they still look great. My second time I got a pedicure and I absolutely enjoyed every minute of it. The lady was very gentle and my feet came out smooth as can be. A guy came over to do my nail art and he nailed it! I was very pleased.

The blue toes and ambre nude color was my first visit to PN&S. I got a fill and the woman did very well to match the color from a different establishment, only difference was a little lighter and some sparkles. I got a pedicure and it was delightful. The rest of the pictures (brown nails and blue toes) were from my most recent visit. Took friends and hubby. I was equally as pleased with my pedicure the first time as I was the last. Unfortunately my full set manicure wasn't the most pleasant. The gentleman took my nails off by clipping them down to the natural nail and using a false one to jimmy the natural nail and acrylic apart. It was unpleasant to feel and my natural nail was completely damaged. Giving benefit of the doubt that this was okay(?) I continued with my full set. The acrylic, as seen in the pictures, didn't cover the false nails completely and the shape of the thumbs was crooked. I went home and properly filed all my nails to look more pleasing. It's an okay establishment. Pedicures are a delight but I hear you should go to Veronica for nails. I wouldn't trust the person to do mine again.

I’ve been going to pro nails for a while now. Jayden is my go to nail tech though I’ve been to a few others that did good work there also. I love how he shapes my acrylics. I usually get regular acrylic (though sometimes I will get dip) with long stiletto tips cut into coffin shape because it fits the shape/size of my finger better than square tips. The only thing I don’t like about dip is having to stick with that color when getting a fill in. But I always love my nails. I’m super indecisive and use to suck at speaking up if I didn’t like something, but Jayden can look at the picture I show him and nail it! The lash lady does a phenomenon job as well. I almost fell asleep when she did my full set and fill in. I also get my brows waxed there too. Pedicures. I’m up and down with pedicures. I’m super rough on my feet and my job is very active so I get acrylic on my big toes, and of course gel polish. I’ve stopped getting the higher priced/bigger packages for pedicures because the experience isn’t exactly what I feel I’m paying for. I like my water hot & it’s usually room temp or warm’ish and I only get one hot towel instead of two. It seems more rushed through instead of thoroughly done. So I’ve stuck with the basic pedicure. However I’ve had times I’ve gone and had good experiences, recently it’s been not as great. Today the lady took her time with my broken toe nail (the big toe with the acrylic/tip) and I did appreciate that because it was so sore! (Work injury) The massage chairs are great as well! I wish I could sit in them the whole time! Lol (nails, toes & lashes). My nails and lashes last two weeks and they’re always on point. My toes normally last about 3-4 weeks depending on how clumsy I am lol overall I definitely would recommend this shop to anyone who asks. I get compliments frequently and I always let them know where to go, who to ask for and what to expect. I’m also a creature of habit so I stick with what I know. If it isn’t broke don’t fix it. :)

Very impressed!! I’m not sure what his name was but I love that he took time to find the colors I wanted. He stayed focused the whole session to make sure I was satisfied with how my nails turned out!! He also surprised me by showing me that he chose glow in the dark dip powder which I have to say is freakin COOL!! This will be my Nail Salon from now on!!

I came here to have them fix my terrible full set that another nail place did and they did such an amazing job at making them look like I originally wanted. I should have just came here in the first place! Before and after photos posted

This was the third nail salon I’ve been to since moving to Goldsboro and I couldn’t be happier with the service provided. They got me in quick and did exactly what I asked for. I’ve always been super picky with my nails and the shape of them and have never found anyone that truly knew the shape for coffin. It’s always more on the square side than coffin, but the guy that did my nails knew exactly how to shape them. I’m not sure what his name was, but he had a sleeve tattoo on his left arm. I couldn’t be happier with this establishment and their services!

Horrible horrible horrible place for a pedicure they don’t do nothing to your feet. You t took him all of 10 minutes to give me a pedicure and they will $5.00 you to death. How you gona charge me $5.00 to take off polish for a pedicure taking off polish changing the color comes with the pedicure smh.. Never again will I come here. Then they wanted to charge me $5.00 extra for regular polish which I usually get gel but they were out of white so they wanted to charge me extra because they were out of the color I wanted ????. If it wasn’t for me leaving town I would’ve waited until Monday when the nail shop I normally used would be open. It’s my own fault tryn some place new I know now to stick with my regular place.. Danny did try his best to satisfy me but when spending my money expect to get what I pay for.