Quick Facts About Galaxy Nails
Galaxy Nails, based on the comments provided, has several strengths and weaknesses. These can be analyzed as follows:
Strengths:
1. Skilled Nail Technicians: The comments consistently mention the excellent job done by the nail technicians at Galaxy Nails. Linda, Peter, and Tracey receive high praise for their work, with one commenter stating that their nails turned out better than expected. This indicates that the staff at Galaxy Nails have the skills and expertise to deliver gorgeous and satisfying results.
2. Friendly and Professional Staff: Multiple comments mention the friendly and professional staff at Galaxy Nails. This positive atmosphere contributes to an enjoyable experience for customers, making them feel welcome and comfortable during their visit.
3. Upbeat and Fun Atmosphere: The energy and atmosphere are described as upbeat and fun, creating a positive ambiance for customers. This can contribute to an overall pleasant experience and make customers feel relaxed and at ease.
4. Visible Cleanliness: Commenters note that cleanliness is visible throughout the salon. Maintaining a clean and hygienic environment is crucial in a nail salon to ensure the safety and well-being of customers. The fact that Galaxy Nails prioritizes cleanliness is a strength.
5. Venmo Payment Option: One commenter appreciates that Galaxy Nails accepts Venmo as a form of payment. Offering various payment options, including digital ones like Venmo, can increase convenience for customers and cater to their preferences.
6. Affordable Pricing: Several comments highlight that Galaxy Nails' prices are comparable to other places and that they appreciate the affordability. This can be seen as a strength, as it suggests that Galaxy Nails offers competitive pricing without compromising on quality.
Weaknesses:
1. Inconsistent Experience: One commenter shares an experience where they were not impressed with the nail technician's work. They mention that the nail technician didn't file the entire nail, resulting in discoloration, and applied minimal acrylic, making the nails brittle. Additionally, the commenter expresses dissatisfaction with the pricing, as they were charged the same for a fill as for a new set. This inconsistency in service quality and pricing can be seen as a weakness.
2. Language Barrier: A commenter mentions their disappointment with the loud foreign language spoken by the staff instead of English. This suggests a lack of communication or understanding between customers and staff, which can lead to a less enjoyable experience for those who do not understand the language being spoken.
In summary, Galaxy Nails has several strengths, including skilled nail technicians, friendly and professional staff, an upbeat atmosphere, visible cleanliness, Venmo payment option, and affordable pricing. However, weaknesses include an inconsistent experience and a potential language barrier. While the majority of comments are positive, addressing and improving upon these weaknesses can further enhance the overall customer experience at Galaxy Nails.
Best TL Reviews
Gorgeous nails. Linda did amazing and they turned out better than I could have ever imagined. I love them so much. Thank you!!!
Peter and Tracey are the absolute BEST ????❤️????????
Peter is my usual tech, but every now and again Tracey slays these nails. Both of them ALWAYS give me EXACTLY what I'm looking for. If anything, they'll take my ideas and make them look BETTER than what I expect! I'll never go anywhere else!
Galaxy Nails is my go to! The staff is always friendly and professional. The energy and atmosphere is upbeat and fun. Cleanliness is visible throughout the place, which is a PLUS! Prices are comparable to other places, but I LOVE that they accept Venmo. I do recommend that you show up early, right when they open, to avoid a long wait.
I've been there three times so far, and I've had 2 good experiences, and one that was less than good! The time that I was not impressed, I went in there for a fill. The lady didn't file the entire nail (prior to filling in the acrylic) which left a discoloration on the nail. Then when she filled in the acrylic, she BARELY put any acrylic down, which left the nails VERY brittle. So brittle, that I had to go back within 1 week to get them done again. Along with giving me the crappiest full I've ever had, they charged me $50 for the fill, when the time prior to that (that I'd gotten a full set from scratch) they only charged me $50!!!! So, apparently a new set, and fill, are the same price now?!! I find that odd, since I've been religiously being my nails done since I was 16, and have NEVER paid the same price for a full set, and a fill. Aside from that one bad experience, though, I can't complain! I used to go to Lucky Nails, but they upped their prices so much, that I couldn't afford to go there anymore! So, I do appreciate their pricing, especially for the quality that you get (aside from the one bad experience, lol). Even though I was less than impressed that one time, I will continue to give them my business, since they listened to my concerns, and fixed it! Can't beat their prices either!
I loved my visit first time coming , it was a bit busy but overall I am obsssed with my toe acrylics and nails. Two different people did them Peter and someone else and I love the atmosphere everyone is funny and outgoing. Maybe a bit awkward if your quite but keep a conversation and don’t be a burden and they will treat you amazing and def worth the price and wait.
I Was not impressed. My Nail technician Appeared to be more interested in flirting with her Coworkers then doing my nails. Also It would be nice to have people speaking English instead of loudly speaking their foreign language.
Took my daughter to get her nails done for her birthday they did an excellent job and they turned out exactly how we wanted them
Love my nails! They always do a wonderful job! The wait is never long. I always call and make an appointment and they get me right in!
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Galaxy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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