New Happy Nails

+1 864-834-7762

148 Walnut Ln # H, Travelers Rest, SC 29690 United States of America

Open Today: -

Quick Facts About New Happy Nails

New Happy Nails Place, based on the comments provided, seems to have a mix of strengths and weaknesses that customers have experienced. Below, I will delve into these strengths and weaknesses in more detail.

Starting with the strengths, one customer had an amazing experience and felt that the job done on their nails was great. This suggests that there are nail technicians at New Happy Nails Place who are skilled and provide excellent service. Additionally, another customer mentioned that the staff were friendly and prompt with opening. This indicates that the staff are welcoming and attentive to customers' needs.

Another positive aspect highlighted by a customer is the price. They were pleased with the reasonable pricing for the service they received. This suggests that the pricing at New Happy Nails Place is affordable, which can be attractive to customers who are looking for quality service without breaking the bank.

Furthermore, the inclusion of small gestures like giving a pack of crackers to customers' children demonstrates that there is a positive customer service culture at New Happy Nails Place. These small acts of kindness can enhance the overall customer experience and make customers feel valued.

Moving on to the weaknesses, a recurring issue seems to be rude and rushed nail technicians. Multiple customers expressed disappointment with the way their nails were done, citing rudeness, roughness, and a lack of attention to detail. One customer even mentioned that they could tell their whole nail was not properly covered. This indicates that there might be inconsistencies in the quality of service provided by the nail technicians at New Happy Nails Place. Rude behavior from staff members was also mentioned by one customer, which suggests that there may be a lack of professionalism among some members of the staff.

Another weak point mentioned by a customer is the bleeding that occurred during their visit. This indicates that there might be instances of nail technicians being too rough or not taking the necessary care during the service, resulting in injury to the customers.

Additionally, there were complaints about the chipping of a pedicure within a day. This suggests that the durability of the nail treatments might not meet customer expectations. Customers typically expect their nails to last longer without any significant chipping or damage.

One customer also mentioned that they were unable to speak to the owners to address their concerns, as they were out of town. This reflects a lack of accessibility to higher management or decision-makers within the salon, which can be frustrating for customers who have had a negative experience.

In summary, New Happy Nails Place has several strengths and weaknesses based on the comments provided. The strengths include skilled nail technicians, friendly staff, reasonable pricing, and small gestures of kindness. However, the weaknesses include inconsistent service quality, rude behavior from some staff members, instances of injury during services, issues with durability of nail treatments, and a lack of accessibility to higher management. It is important for the salon to address these weaknesses and build upon their strengths to improve the overall customer experience.

Best TL Reviews

super disappointed in how my nails turned out. my nail tech was rude, rough, and in a rush. you can tell she didn’t even take the time to actually make sure my whole nail was covered. definitely will not be coming back to this place ever again ????????‍♀️

You have a really good lady in there who does a great job. Her name is Kelly I think. But then the rest ? No good. I just went about a week ago. And the guy made 3 of my fingers bleed . And they are just now stopping with the pain. I have went to this place for literally almost 20 years. And the experience was good then . Now ? They need a improvement. Its not worth the money in my opinion

my experience was amazing! she did such a good job and they look so so good!

I was extremely pleased with my experience with Happy Nails. The price is very reasonable for the service I received. Will definitely return. And I definitely recommend this place.

I have been coming to this place forever but today will be my last day. The lady was so rude and so embarrassing, she did a terrible job , I asked to speak to the owners but they are out of town, I do love the sweet gentleman in there but today the young girl in there displayed very rude behavior and she's very lucky I could walk out of there without mopping her face in the floor 1st. We pay for service and tip only to be spoken to like a dog

I got a pedicure done and on Thursday every single one of them had chipped. The staff was friendly, but in one day there should not be that amount of chipping in any case. Will not be returning.

They were amazing!! Even with my two toddlers there! The girl who did my nails gave my littles a pack of crackers!! Definitely going back

The staff were very friendly, prompt with opening. I did the basic pedicure with color and towel wrap. My manicure was lovely, I did not want polish on those nails. The feet and hand massage were nice, she asked if it was ok, it was not too hard or too weak, just right. The prices are listed on the menu with add on services. I will be back!