Quick Facts About Mullica Hill Nail & Spa
Mullica Hill Nail & Spa has received a mix of positive and negative feedback based on the comments provided. To better understand the strengths and weaknesses of this establishment, let's analyze the comments:
Strengths:
1. Cleanliness: Several customers mentioned that the establishment was clean, indicating that they prioritize maintaining a hygienic environment.
2. Great customer service: The comment about Jenny/Jenna being at LA Nails suggests that the customer service provided by the technician was exceptional. This indicates that the staff at Mullica Hill Nail & Spa may also possess strong customer service skills.
3. Professionalism: The customer who initially wasn't interested in mani/pedicures described their experience as professional. This indicates that the staff members are likely knowledgeable and skilled in their craft.
4. Good service: The positive experience of a male customer indicates that the salon provides good service and caters to different needs and preferences.
5. Friendly staff: Customers mentioned that the ladies at the establishment were friendly and genuine, creating a welcoming and comfortable atmosphere for customers.
Weaknesses:
1. Inconsistent service: The negative feedback about the older woman who did not know what she was doing and the need to switch technicians during the service indicates that there may be inconsistency in the quality of service provided. This might be a cause for concern for potential customers.
2. Poor first impression: The customer who visited for the first time left with a negative first impression due to the lack of acknowledgment and the need to make appointments over the phone rather than in-person. This suggests that the front desk staff may not prioritize creating a positive first impression.
3. Lack of attention to detail: The customer who had their nails done for $100 felt that their cuticles were not properly taken care of, indicating a lack of attention to detail from the technician.
In summary, Mullica Hill Nail & Spa possesses strengths such as cleanliness, great customer service, professionalism, good service, and friendly staff. However, weaknesses include inconsistent service, poor first impressions, and a lack of attention to detail. These factors should be considered by potential customers when deciding whether to visit this establishment.
Best TL Reviews
I used to be a regular at this establishment until my tech left. After numerous requests to find my awesome tech, I found her! Jenny/Jenna is at LA Nails in Somerdale! Go there it’s very clean, great customer service and Jenny is the BEST!!!
Stopped in since it is a new place and closer to home. Asked if they take appointments. Girl at front desk said yes. Then she gave me their business card and said to call them. Why not make appointment while I was there? Bad vibes. I will stick with my regular place. First impressions are lasting ☹
Very professional. Wasn’t really down for mani/pedicures in the past. But my girlfriend made me go with her. I’ll say it was amazing lol for a guy it was very different. My nail tech was awesome. Good at what she does and she did my girlfriends nails and knocked them out the park. If you want good service you gotta ask for Judy. 10/10 will definitely go again and hopefully Judy will be working don’t think the experience would be as good if it wasn’t for her!!!!
1/21/22
Not my regular place. Went for the first time knowing that it was near my home. My regular place I could not make it to. I made appointment walked in no one acknowledged for at least 5 minutes. Pick your color I was told. I asked for spa pedi. First mistake. I got a older woman who absolutely did not know what she was doing. Another girl started doing my service up into someone else walked in. She immediately stopped and took care of her. I got sent to another girl. For my nails. Toes not done yet. My cuticles were not taken care of. She started working on my full set. $100 later I am so angry and annoyed. NEVER AGAIN. I do not recommend this place.
Seriously love my nails! I'm obsessed with the design that I requested her to do & she killed it using nail polish only!
Great place, ladies are very friendly and genuine. My nails look great and they didn't once complain that they were short! ???? would 100% recommend ????
I just love this place!
Managed well and they have done my nails perfectly.
So far I’ve had dip nails and pedicure.
it was so nice there!! i don’t know who did my nails, but she did a great job. she was very gentile and didn’t make me feel awkward when she was doing them. they’re super cheap too! i am definitely going back there
Mullica Hill Nail & Spa Info
Amenities
Accessibility
Amenities
Planning
Today
Opening Hours
Monday | - |
---|---|
Tuesday | - |
Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Sunday | Closed |
How to go there
Location
Places