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Nusa Dua

020 7494 9666
118-120 Shaftesbury AveLondon W1D 5EP
Open Today: 02:00 AM - 11:30 PM

Quick Facts About Nusa Dua

Nusa Dua, based on the comments provided, has several strengths and weaknesses.
Starting with the weaknesses, one recurring complaint is the quality of the food. Multiple customers mentioned that the food was wässrig (watery) and geschmacklos (tasteless). One comment specifically mentions that the food had nothing to do with Malay dishes, and the Laksa Bogor was "ekelhaft" (disgusting). Another customer described the food as versalzen (oversalted) and enttäuschend (disappointing), with very small portions. Additionally, one comment expressed disappointment with the dessert, describing it as dry and with a horrible taste.
Another weakness mentioned in the comments is the poor service. One customer was unhappy with the attitude of the staff, specifically mentioning that they were called "神經病" (crazy) by the restaurant staff. There was also a mention of a staff member becoming angry and insulting a customer when they requested a change in seating due to the heat near the entrance. The lack of professionalism and disrespectful behavior towards customers is a significant weakness of Nusa Dua.
Moving on to the strengths, there are a few positive comments about the food. One customer had a positive experience with the food, describing it as delicious. They specifically mentioned enjoying the set menu, which included multiple courses and was reasonably priced. The customer also appreciated the help and welcoming attitude of the staff member, Yuhanis. Another positive comment describes the hotpot as delicious, allowing customers to choose their own ingredients and cook them in a flavorful broth.
Additionally, some customers mentioned that Nusa Dua is a halal restaurant, which is a strength for those seeking halal options. One customer also mentioned that there were many options to choose from on the menu, providing some variety.
However, these strengths are overshadowed by the weaknesses mentioned earlier. The consistent complaints about the food quality and poor service significantly outweigh the positive comments. Customers expressed disappointment with the taste and presentation of the food, as well as the disrespectful behavior of the staff.
In conclusion, Nusa Dua in London's Chinatown has several weaknesses, including poor food quality, small portions, and disrespectful service. While there were a few positive comments about the menu variety and halal options, these strengths are not enough to counterbalance the negative feedback. It is clear from the comments that Nusa Dua falls short in providing a satisfactory dining experience.


Best TL Reviews

Das war das schlechteste indonesische Restaurant in dem ich je gegessen habe. Das Essen ist wässrig, geschmacklos und hat mit malayischen Gerichten nichts zu tun. Am Schlimmsten war die angebliche Laksa Bogor. Einfach ekelhaft und hatte nicht mal im Aussehen etwas Ähnlichkeit.
Kein echtes indonesisches bzw. Malayisches Essen.
Das Essen war ein Witz, versalzen, geschmacklich eher enttäuschend und es wurden sehr kleine Portionen serviert. Der extra bestellte Salatteller konnte nicht im Entferntesten als solcher identifiziert werden. Leider nicht empfehlenswert.
不推薦倫敦唐人街喜洋洋中餐廳❌❌
真的是態度極差,罵客人神經病的店家。 @chinatownlondon
喜洋洋火鍋Post code:W1D 5EP
Google地址:Nusa Dua (顯示是印尼餐廳是對的)
首先,進到店內,跟店員說明兩位用餐,店員回答有位置,但看到裡面有其它位置,詢問店員是否可以坐裡面的位置,因為裡面比較涼,店員回應:其它位置都有人訂了,於是給了我們一張靠近門口的位置,大門是開的,所以冷氣相對不熱,加上吃火鍋就比較熱,吃到一半也覺得確實好熱,也看到陸陸續續有客人進來,並且都告知店員Table for two, table for four。意思就是店裡的空位沒有人訂,所以詢問店員可不可以換到裡面位置,因為剛好有一桌結了帳,所以有空位。於是第一位男店員沒有回應,問另一位戴眼鏡的華人女店員說客人想要換裡面的位置,因為門口位置有點熱。於是女店員就說那裡有人訂了,然後很生氣的往廚房裡面走,跟旁邊的男店員說:神經病吧,我們這麽忙,菜都上齊了,還要換位置。我想說不好意思這位低劣的服務員,我們是吃到飽,根本菜沒上齊。請問一下一家餐廳的服務人員這麽低素質、服務態度差,如果不能換可以說,但不需要罵客人神經病。於是罵我神經病的女店員很不開心轉告第三位店員說幫他們換桌,後來確實幫我們換桌了。但我還是想說罵客人神經病,我真的是第一次看到。
The food it self was quite ok. The dessert, even trying second time was bed. Dry and an horrible taste. I really don't recommend, if that was a best Indonesian food representation, I will never have again.
Was.looking for a halal restaurant in Soho and came across Nusa Dua. I cam honestly say at first I was a bit sceptical as it didn't look very welcoming. To my surprise the food was delicious.My friend and I decided to go for the set menu. This was a 3 course meal. For £25 you get soup, spring rolls, a variety of dishes, rice, and dessert plus a drink. We were served by yuhanis (not sure if I spelt that right ????) He was very welcoming and very helpful. I can't wait to visit again. If you are looking for a good night, eat as much as you like then I highly recommend you visit.
المطعم اندونيسي لذيييذ و غريب
القائمة عندهم متنوعة لكن كل رواد المطعم يطلبون حاجة اسمها hotpot عبارة عن قدر داخله نوعين مرقه تختارهم حسب تفضيلك و يجي معاها خضروات و لحم من اختيارهم ويعطونك ورقه من طولها كأنها اختبار اختياري ???????? طبعا ما قصر الويترز غششنا نفهم الطلاسم المكتوبه ????
تختار قد ما تبغى من الخضروات و اللحوم و الاسماك و النودلز اللي تبغى تضيفها و تطبخها بنفسك على المرقة اللي عندك و الاكل لذيييييذ
الشخص بـ ٢٥ باوند و لازم تكونون شخصين على الاقل
رواد المطعم اغلبهم اسيوين و فيه مجموعة لا بأس بها من الغربيين
الصراحه التجربة عجيييييبه استمتعت و نسيت اصور المراحل .. ???? تطبخ و انت جالس طبعاً لازم تكون مستعد انك تدخل شاور بعد ما تطلع من المطعم على طول لأن ريحة الطبخ و الابخرة تلصق بالملابس و الشعر ????
I’ve been here twice now over the last 2 years and it’s not been ideal either time. Something about the food if a bit off in terms of flavour. I’ve tried multiple dishes and it’s just not that great but there are some highlights such as them having a lot of options to choose from and that they also serve halal.
I give it three stars because on our last visit, my friend sent back the chicken dish as the chicken was definitely not fresh. They replaced it with a different dish. We let them choose any replacement as long as the meat was fresh so she swapped it with a beef version which was fresh. I just don’t know why that had to happen to begin with. Chicken is a cheap protein, and for the price you pay you would expect them to cook it when you order it. I’m not sure if I’ll come here again but I’ll be sure to pick carefully if I do.
Stay clear of this restaurant. My group ordered 3 dishes. Nasi goreng for £12.80 (which was only as big as my rather small hand), Ayam sambal (sambal chicken) for £18.80, and Sop Buntut for £18.80 (ox tail soup).
The fried rice was bland and not even Indonesian. Rather it's Chinese, and I don't think the Chinese would call this a plate of fried rice either.
The Ayam sambal should be called Chicken with chili oil. This is not the ayam sambal that I have always known. Practically, this mis-labelled dish is a blasphemy to Indonesian cuisine.
Finally, the sop buntut was okay, I guess.. I have never had an Indonesian sop buntut before. So, I cannot comment much. Nonetheless, the ox tail soup was uninspiring to the bland side.
For context, I came here during Christmas day 2022 and this was the only restaurant without long queue around the area. This should be a signal for a bad restaurant. But, we gave them a chance and tried dining in anyways.
When seated, we were given a special menu for Christmas. Understandably, the prices was marked up to the moon. However, reading the other reviews in hindsight, the prices was horrendously expensive to begin with. On top of that, we still need to pay £6.3 for the service charge, a daylight robbery considering the service we got.

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Nusa Dua Info

Amenities

Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
Atmosphere
  • Cosy
  • Casual
Crowd
  • Groups
Payments
  • NFC mobile payments
Dining options
  • Dessert
Health and safety
  • Staff required to disinfect surfaces between visits
Planning
  • Accepts reservations
Service options
  • Takeaway
  • Dine-in
  • Delivery
Offerings
  • Healthy options
  • Late-night food
Amenities
  • Good for kids

Today

Opening Hours

Monday 02:00 AM - 11:30 PM
Thursday 02:00 AM - 11:30 PM
Friday 02:00 AM - 11:30 PM
Sunday 02:00 AM - 11:00 PM
Wednesday 02:00 AM - 11:30 PM
Tuesday 02:00 AM - 11:30 PM
Saturday 02:00 AM - 11:30 PM

How to go there

Location