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Pro Nails

+1 260-599-0991
1802 Ida Red Rd, Kendallville, IN 46755 United States of America
Open Today: 11:30 AM - 06:00 PM

Quick Facts About Pro Nails

Pro Nails Place, based on the above comments, has several strengths that contribute to its positive reputation among customers. One strength is the great teamwork displayed by the staff. Customers appreciate that the team works well together and communicates effectively, creating a pleasant and enjoyable experience. In addition to their teamwork, the staff also engages in conversation with customers, making them feel valued and heard. This personalized approach helps to establish a positive rapport with customers and contributes to their satisfaction.
Another strength of Pro Nails Place is their expertise in nail art. Many customers express their happiness with the look of their nails and appreciate the time taken by the staff to ensure their nails look good. This high level of skill and attention to detail sets Pro Nails Place apart from other nail salons and attracts customers who are seeking quality nail art.
The comments also mention that Pro Nails Place offers a variety of services beyond just nail art, including regular nail polish, gel nail polish, acrylics, pedicures, and manicures. This variety allows customers to choose the service that best suits their needs and preferences, further increasing their satisfaction with the salon. Additionally, customers mention that their nails last for a long time, indicating that Pro Nails Place uses high-quality products and techniques that result in durable and long-lasting nails.
Price is also mentioned as a strength of Pro Nails Place. Customers appreciate the reasonable prices compared to other salons in different locations. This factor makes Pro Nails Place an attractive option for customers, especially those who are cost-conscious or value-conscious.
A clean establishment is another strength of Pro Nails Place, as mentioned by a customer. Cleanliness is an important factor in a salon, as it contributes to the overall experience and ensures customer comfort and satisfaction. A clean and well-maintained environment reflects professionalism and attention to detail.
While Pro Nails Place has several strengths based on the comments, there are also a few weaknesses that are worth mentioning. One customer mentions that they arrived near closing time and were scolded for not wanting gel nail polish. The staff's reaction and the implied restriction on future visits may create a negative impression and discourage some potential customers. Additionally, the requirement for cash-only payment, without any prior notice or signage, can inconvenience customers who are not prepared to pay with cash. This lack of transparency may lead to frustration and dissatisfaction among customers.
Another customer mentions that they had to wait for their appointment despite arriving on time, as someone who arrived after them was served first. This reflects a potential weakness in the salon's time management and appointment system, as customer satisfaction can be negatively affected when appointments are not honored promptly.
In conclusion, Pro Nails Place has several strengths that contribute to its positive reputation among customers, including great teamwork, personalized approach, expertise in nail art, a variety of services, reasonable prices, and a clean establishment. These factors attract and retain customers who appreciate high-quality services. However, there are also some weaknesses, such as inconsistent treatment of customers, the cash-only policy without prior notice, and potential issues with time management. Addressing these weaknesses can further enhance the salon's reputation and customer satisfaction.


Best TL Reviews

They were absolute amazing!! Great team work and actually talked with us not around us. So very happy with the look of my nails and the time spent to make them look good. Will be returning to them for more nail art!! Highly recommend these folks!
I got there at 4:30 and asked for service. I got asked why I was there so late. There hours in the door are listed till 7:30p. I got scolded because I wanted to do regular nail polish and not gel. I was told the next time I come they would only do gel nail polish. No where in the building or on the door does it state cash only. When I went to pay I got told cash only. I said I don’t have cash I have a card. The lady got mad and said fine we’ll run your card and then proceeded to say next time bring cash it’s to expensive to run a card or you won’t get your nails done. Not to mention I had to wait for my nails to get done on the person who walked in after me and asked if she could get service today as well. So she didn’t have an appointment either.
This was our first time here and they did not disappoint! They were so nice and they did everything so well!! We will definitely come back again and would definitely recommend this place to our family and friends! ❣️
I walked in to have my nails fixed after getting them done at another salon. I was helped immediately. There was good communication about what I wanted and I was very happy with the outcome.
I had a appointment they were running about e 20 minutes behind. A lady came up and apologized and ask me if I could wait. I said sure. I am so glad I did they do a really nice job on nails. I will be going there from now on.
Been here for years & I'll never change up! I've tried other places and the quality was not at all equivalent to Pronail quality. ???? Here's some of my recent favs ????????
I'm in Indiana visiting family so I've only been here twice. But both times I've been more than satisfied. Clean establishment, friendly staff, and great prices. Home in Delaware I pay $38 for a refill and gel polish and here its 28. $10? Yes please.
I've came here many times before! I usually just get a set of acrylics but I've done pedis, Manis and gel. never had a bad experience! my nails last 3-4 weeks every time and they also look exactly like the pictures. the people are super nice and work with you to get exactly what you want!

Place Pictures

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Pro Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 08:30 AM - 07:00 PM
Tuesday 08:30 AM - 07:00 PM
Wednesday 08:30 AM - 07:00 PM
Thursday 08:30 AM - 07:00 PM
Friday 08:30 AM - 07:00 PM
Saturday 09:00 AM - 08:00 PM
Sunday 11:30 AM - 06:00 PM

How to go there

Location