Chanee Nails Spa

+1 773-338-8277

7444 N Western Ave, Chicago, IL 60645 United States of America

Open Today: -

Quick Facts About Chanee Nails Spa

Chanee Nails Spa is a salon that offers a variety of nail and spa services. However, based on the comments provided, there are both strengths and weaknesses associated with the salon.

Starting with the strengths, one comment mentions that the staff is nice and does a good job. This indicates that the customer service at Chanee Nails Spa is satisfactory, as the staff members are friendly and capable of delivering a quality nail treatment. Additionally, another comment highlights that the nails done at the salon lasted for two weeks without any issues. This suggests that the salon uses strong glue, which is a positive attribute as it ensures the longevity of the manicure. Furthermore, the comment mentions that the services provided by the salon are of good value, indicating that customers are satisfied with the pricing of the treatments offered at Chanee Nails Spa.

Moving on to the weaknesses, there are several comments that mention issues related to the pushy behavior of the staff. One customer expressed dissatisfaction as the staff repeatedly tried to convince them to get a no-chip manicure and a pedicure, even though they specifically stated that they only wanted a regular manicure. This suggests that the staff may engage in upselling tactics, which can be perceived as aggressive and unwanted by some customers. Furthermore, another customer mentioned that the new owners and technicians have provided poor service and raised prices, leading to disappointment with the pedicure experience. This indicates a decline in service quality and a negative impact on customer satisfaction.

Another weakness mentioned in the comments is the inconsistency in the quality of the services provided. While some customers mention their positive experiences with specific technicians, there are also complaints about uneven eyebrow shaping and long wait times. These inconsistencies can be concerning for customers who are seeking reliable and efficient services from the salon.

In terms of the salon's offerings, one comment expresses disappointment with the limited range of nail colors available. Although this may not be a major concern for all customers, it highlights a potential weakness in the salon's selection of products. It is important for a nail salon to have a wide variety of colors and options to cater to diverse customer preferences.

Overall, Chanee Nails Spa has strengths related to customer service, long-lasting manicures, and affordable prices. However, there are weaknesses associated with pushy staff behavior, declining service quality, long wait times, limited color options, and inconsistencies in the services provided. These weaknesses can have a negative impact on customer satisfaction and may lead to customers seeking alternative nail salons. It is crucial for the salon to address these weaknesses in order to improve its overall reputation and retain customers.

Best TL Reviews

Worst manicure I've had!!! First of all, the ladies kept on pushing me to get a no chip! I just wanted a regular manicure. They literally asked me about 8 or 9 times. Also they wanted to push a pedicure! I'm usually annoyed after the second time. Thank God I didn't get anything else!!! My nails are all uneven! They have a lot of colors but nothing that I liked. Fine. But the manicure could have at least be descent. The lady was way too rough filing my nails, she didn't completely remove the last color and poked me between the nail a few times. I hate paying for a manicure that could have been done by my 5 yo niece.

The lady’s and guy were nice did a good job she even massaged my hand after the whole nails treatment.

2 week update... my nails are still going strong, very strong glue! But I didn't like how the color faded so quickly. Good for a quick nail do and also has good value.

Use to be my favorite spot to get a good pedicures. Sorry but the new owners and techs are just trash! I have never been so disappointed in a pedicure. Raised prices to have horrible services.

Being going here for a while, love Tony for my nails, Pam for my feet and Chrissy for my eyebrows...jus hate most times they be packed, but when the service is good what can you expect...they will be closed for a week in August, so will have to go back the week they come back for my touch up on everything...

Favorite place to go, but first time I have walked in during the middle of the day and was able to sit down within five mins wit Tony to get my nails did...I love how Tony freestyle on my nails wit the design...

New owners. My eyebrows came out uneven. They did a great job on my feet! However, need to be honest with clients about availability. I waited an hour to get my pedicure- when I had called they said I can be serviced right away.

Best nail place I've ever been to in a long time. Great service nice prices a bit of a wait but well worth it.