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Blue Water Nails & Spa

+1 425-433-1772
22141 SE 237th St, Maple Valley, WA 98038 United States of America
Open Today: 10:00 AM - 05:00 PM

Quick Facts About Blue Water Nails & Spa

Blue Water Nails & Spa has received several positive comments highlighting their strengths. These strengths include excellent customer service, a wide color selection, attention to detail, cleanliness, accommodating scheduling, and skilled and professional employees. However, there are also some weaknesses mentioned in the comments, such as inconsistency in service quality, lack of attention to customer preferences, and a service fee for purchasing a gift card.
One of the major strengths of Blue Water Nails & Spa, mentioned in multiple comments, is their consistent delivery of high-quality service. Customers have consistently praised the salon for doing a good job and ensuring customer satisfaction. They appreciate the attention to detail and the fact that the employees take their time to provide a great service. The positive feedback suggests that Blue Water Nails & Spa has well-trained and skilled employees who consistently produce excellent work.
Another strength highlighted by the comments is the salon's customer service. The employees are consistently described as friendly, kind, and gentle. This not only creates a pleasant experience for customers but also contributes to the overall positive atmosphere of the salon. The friendly demeanor of the employees helps in building a loyal customer base and ensures that customers feel comfortable and relaxed during their visit.
The cleanliness of the salon is also mentioned as a positive aspect by customers. This is an important strength for a nail salon as cleanliness and hygiene are crucial for the well-being of the customers. The comments suggest that Blue Water Nails & Spa maintains a clean and attractive environment, which is appreciated by customers.
The salon's color selection is another strength that is mentioned by customers. Having a wide variety of nail polish colors allows customers to choose according to their preferences and stay up-to-date with the latest trends. This indicates that the salon pays attention to providing a diverse range of choices for its customers.
The ability to accommodate walk-ins and easy scheduling is another strength of Blue Water Nails & Spa. This flexibility allows customers to visit the salon without prior appointments and makes it convenient for busy individuals. It also indicates that the salon effectively manages its appointments to ensure smooth operations.
While the positive comments focus on the strengths of Blue Water Nails & Spa, there are also some weaknesses mentioned by customers. One of the weaknesses highlighted is the inconsistency in service quality. Although most customers had positive experiences, there were a few who had issues with the service. For example, one customer had problems with eyebrow tinting and shaping, resulting in uneven and dark eyebrows. Another customer expressed dissatisfaction with the nail technician's choice of nail shape and color. These comments suggest that there may be some variation in the quality of service provided by different technicians or on different occasions.
Another weakness mentioned in one of the comments is the lack of attention to customer preferences. One customer mentioned that the salon did not ask for her specific preferences and made decisions on her behalf without consulting her. This indicates that some customers may not feel fully heard or valued during their visit, which could affect their overall satisfaction.
Additionally, one customer mentioned a service fee for purchasing a gift card, which can be perceived as a weakness. Customers may find it unnecessary and inconvenient to be charged a fee for simply purchasing a gift card. This may discourage customers from buying gift cards from Blue Water Nails & Spa.
In conclusion, Blue Water Nails & Spa has several strengths that contribute to their positive reputation, including excellent customer service, a wide color selection, attention to detail, cleanliness, accommodating scheduling, and skilled and professional employees. However, there are also some weaknesses that have been mentioned by customers, such as inconsistency in service quality, lack of attention to customer preferences, and a service fee for purchasing a gift card. It is important for the salon to address these weaknesses to improve customer satisfaction and maintain a strong reputation in the market.


Best TL Reviews

Every time I go here they do such a good job. Been coming to them for years and I can always count on the best customer service, color selection and I always walk away pleased with my nails. They never rush and are always very kind! Highly recommend
The employees are very nice here, and take their time while doing your nails. I’ve only gone to this place twice and each time I wasn’t disappointed. The first time I visited they fixed my nails from a previous nail salon. Also, the music is an added plus. I definitely recommend this place for your future nail appointment.
They are very clean, nice, and produce great work. They’re fairly easy to get scheduled and can often accommodate walk-ins. They also have a big color selection for all kinds of polish, and do a great job helping you replicate a style you bring in to show them. I’m very happy with this place.
The best pedicure I've had. We got the herbal pedi. Great foot massage! Clean and attractive place. The employees were gentle on our feet and did a wonderful job. I for sure would go back!
I had a manicure (this was fine) and an eyebrow and tint. First of all they made my eyebrows 2 different shapes and sizes, they waxed before tinting so my skin was on fire when they put the tint on, they left the tint on while I was having a manicure and I asked 2 times, “is this going to be too dark?” Reply, no, no, no.
When she finally wiped the tint off while I was having a manicure they were VERY dark and different shapes. She said it was the color on my skin and came and rubbed vigorously to remove the tint.
Please, NEVER GET WAXED THERE!!! It was terrible
Well... i walked in with my husband in such a good mood excited to get pampered.. then i asked for a new set of nails his pedicure was amazing as i watched but my nails.. not so much :(
So i initially asked for oval set but never specified the length .. well the nail tech chose for me and i had no option anymore and the nail taking off was a little too rough than usual . The nail color was not even matching the image i wanted, the nails i wanted had a strip of gold which she did try but then didn't succeed so she said "im just going to paint over because this strip isn't working i didn't answer and just let her do her thing then she came back with an even pinker darker color and from there i just decided I'd rather let her finish and go get them done elsewhere ... most of the people working there seem nice but don't seem to ask what YOU want . Its sad . But never going back.. look at their google pics before going , and see if you like the nails designs on there
My nails are on the left and what i wanted on the right
Went in to get a gift card and was charged their $2.25 service fee. I didn’t have any type of service done… all I did was purchase a gift card. Price gauging at its finest
I got a French tip full set done by Kathy. She is very good and professional. She’s been there a while so knows what she’s doing.

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Blue Water Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

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