Maxi Beauty Supply

+1 314-921-7400

7525 N Lindbergh Blvd, Hazelwood, MO 63042 United States of America

Open Today: -

Quick Facts About Maxi Beauty Supply

Maxi Beauty Supply Place has a mix of positive and negative reviews, which can give us insights into its strengths and weaknesses.

Starting with the strengths, several customers mentioned that the store has a wide variety of products for all beauty needs. They appreciate that they can find everything they are looking for in one place, from hair products to fashion trends. This indicates that Maxi Beauty Supply Place has a good selection and keeps up with the latest trends.

Additionally, the store is praised for its cleanliness and well-lighted environment. A clean store can contribute to a positive shopping experience and make customers feel more comfortable. The fact that the store is well lighted also suggests that customers can easily see and browse the products on display.

One customer specifically mentioned the quality of the hair products, indicating that Maxi Beauty Supply Place offers high-quality options. This is important for customers who prioritize the effectiveness and longevity of the products they purchase.

Another strength mentioned by a customer is the great service provided by a specific sales clerk, Mrs. Emma. This suggests that there are employees who are knowledgeable, helpful, and provide a positive customer experience. Mrs. Emma's professionalism and ability to identify customer needs are qualities that stand out.

Moving on to the weaknesses, cleanliness is also highlighted as a weakness in one comment. The customer observed an unsanitary incident where an opened lip gloss was cleaned and put back on the shelf. This compromises the store's hygiene standards and can raise concerns for potential customers who prioritize cleanliness and health.

Another weakness mentioned is the lack of knowledge of products by the owners. One customer had a disappointing experience where the owners were unable to provide information about the products carried in the store. This can lead to frustration and dissatisfaction among customers, especially those who rely on sales staff for guidance and recommendations.

Another customer mentioned that the check-out process can be slow due to the employee being on their cellphone and gossiping. This reflects a lack of professionalism and can leave customers waiting longer than necessary, resulting in a negative experience.

Furthermore, a comment points out that some employees are on their phones and talking while ringing customers out. This behavior can be seen as disrespectful and unprofessional, as it indicates a lack of focus on customer service.

Overall, the strengths of Maxi Beauty Supply Place include a wide variety of products, cleanliness, quality hair products, and some employees who provide great customer service. However, the weaknesses include unsanitary incidents, lack of product knowledge by the owners, slow check-out process, and employees being on their phones during customer interactions. These weaknesses can hinder the overall customer experience and may need to be addressed by the management to improve satisfaction levels.

Best TL Reviews

Was disappointed today…when asked several of the owners about products in their store they said they don’t know about…on top of not knowing about any products they carry they followed me like a vulture all the way out the store. It was an very uncomfortable experience.

What is saw in the store is the reason I will not be patronizing this business again. I went to pickup a few needed items from the beauty supply and everything was fine. There was a mother shopping with her children. Her daughter was messing around and opened one of the lip glosses (the kind in the tube, with no wand). The owner saw it and got it from her. The owner then got a paper towel and started to clean the lip gloss tube off and then the inside of the top then proceeded to place it back on the shelf for sale. This is pure NASTY and very unsanitary. As easy as she did that she probably have done it before. I'm quite sure that a lost of one lip gloss wouldn't have broken their bank. This is an item that you use on your lips, and she just wiped it off, put the top back on it and put it back on the shelf to sale like it was ok. Be aware of what you buy from this place.

It's not bad. The longest wait is at the check-out counter. You have to stand there while the woman is on her cellphone talking, better yet gossiping about whatever. You and others are standing there waiting to check out PATIENTLY. We don't want to hear her gossiping about whatever. We want to get out of there. She got a little upset because she had to rise from her comfortable chair to see what was wrong with the card machine. WOW!

I do like going to this Beaty supply store. They have any and everything you can want for your beauty needs. The store is well lighted and clean. They play music which is cool while you shop. The only reason I’m giving three stars is because sometimes the girls at the counter are on their phones talking. Which I think being in customer service and particularly ringing people out you shouldn’t be on your phone. Or at least don’t talk while ringing people out. Other thank that this is a cool beauty supply. And they have the cutest head warmers for cooler weather.

Quality of hair products and the latest fashion trends here. They understand my wig needs from the lowest price to the highest, quality is the best. Plus have every idea one can think of and do to your hair. My hair is natural and long but thin. One trip to take care of all my hair care needs.

Great service, spoke with favorite sales clerk.

Mrs. Emma handled me and the customer before me very professionally, quickly identifying our needs and helping us, me especially so, as she guided me to a product. She also gave me her advise, and did all this while training a new employee who also did wonderful when ringing me out. Would recommend to anyone I know! Just Fantastic! Mrs. Emma deserves a Raise, I thought she owned the business the way I was handled with such care and how knowledgeable she was. 5/5!!!!!!!!

Had to get something real quick and stopped in here only to realize they have EVERYTHING I now love this store and it wasn't such a quick stop as I planned