Isla Del Encanto Beauty Salon & Barbershop

1030 East Ridge Road, Rochester, NY 14621 United States of America

Open Today: -

Quick Facts About Isla Del Encanto Beauty Salon & Barbershop

Strengths of Isla Del Encanto Beauty Salon & Barbershop:

1. Friendly and talented staff: Many customers praise the friendly and welcoming atmosphere of the salon. The stylists are highly skilled and knowledgeable, providing excellent service to their clients.

2. Versatility: The salon is described as being able to handle a range of services, including haircuts, dyeing, and other hair treatments. This versatility allows them to cater to a wide range of customer needs.

3. Clean and well-maintained: Several comments mention the cleanliness of the salon, indicating that the owners take pride in maintaining a hygienic and pleasant environment for their customers.

4. Positive customer experiences: The majority of the comments reflect positive experiences with the salon. Customers appreciate the skills of specific stylists, such as Victor, and mention having fun during their visit.

5. Reasonable prices: Customers mention that the salon offers great quality work at affordable prices, making it an attractive option for customers on a budget.

Weaknesses of Isla Del Encanto Beauty Salon & Barbershop:

1. Appointment scheduling issues: One customer's comment highlights a problem with appointment scheduling. Despite making an appointment, the customer claims they were not prioritized and had to wait for a long time, ultimately leaving without receiving service. This suggests a possible issue with time management and organization.

2. Lack of communication: The same customer mentioned feeling ignored and overlooked by the staff, as other customers who arrived later were given priority. This lack of communication and acknowledgment could result in frustration and dissatisfaction for clients.

3. Potential overcrowding: Another customer mentions random people coming in and sitting on barber chairs, causing overcrowding and further delays. This suggests that the salon may not have a proper system in place to manage the number of customers or ensure appointments are respected.

4. Language barriers: Although not explicitly mentioned in the comments, the salon's name and location suggest that it caters primarily to Spanish-speaking customers. While this may be a strength for some, it could be a barrier for potential non-Spanish-speaking clients who may feel uncomfortable or struggle to communicate their desired styles or preferences.

Overall, Isla Del Encanto Beauty Salon & Barbershop seems to have several strengths, including friendly staff, versatile services, and a clean environment. However, they could benefit from addressing issues related to appointment scheduling, communication with clients, and potentially implementing better systems to prevent overcrowding.

Best TL Reviews

I adore Victor, he's the son of the owner. This shop is beautiful, and the people are friendly. It's clean and the stylists keep it lively and fun. I recommend Victor to everyone, he is a absolute beast with those magic hands of his... And he's a sweetheart. So if you need some slay in your life, go see Victor and tell him Priscilla sent you!

Un paraíso en la tierra, lugar tranquilo alejado del ruido de la ciudad pero con todas las comodidades de la misma, exelente para pasar en familia o en pareja de enamorados.

Love it !!! Thanks to colorao my daughter and I looking cute!!!!! And on top we had so much fun they where all really kind and friendly!!!!

This Shop is amazing. I have driven all the way from Canada before, just to come back and get my hair done by someone who actually knows how to handle my curly locks. The shop is clean and the staff is beyond friendly. whether you want a cut or dye, they can handle anything, as they are a very versatile shop. Victor usually gets me right, but all of the staff is well seasoned in their craft. I would recommend them to anyone.

My girlfriend called to set an Appointment for me. They stated I can come in to get a haircut at 12pm got there 10min early. I sat down among 2 other ppl who are waiting for a haircut as well. I thought 6 -7 barbers it would be any min for me to sit on the barbers chair. Random ppl came in and started to sit down on barber chairs. The barbers continued ignoring the fact I was their first and I had an appointment at 12pm. I waited for over a half hour still nothing random ppl continue to come in and sit on barber chairs. It has Now been over an hour and still didnt get a haircut. It was a waist of time and very UNPROFESSIONAL from their part. I wish them best but they now officially lost a client.

Enjoyed my service with Tigist. Fun and friendly atmosphere paired with a very talented hair stylist! Highly recommend!

Tish was warm but professional. I doubt my hair has ever looked or felt this good before! Very reasonable prices too.

Customer service is great we location employee are knowledgeable stylist Mikey tigist n Tish Melinda Victor sr.Victor jr. Price is awesome great quality of work