Quick Facts About Pretty Nails
Pretty Nails place is a nail salon with several strengths and weaknesses, as indicated by the comments provided.
One strength of Pretty Nails place is the welcoming atmosphere and attentive staff. According to one comment, the staff went above and beyond to accommodate a customer who arrived close to closing time with her niece and two young daughters. The nail technician even went to the back to get a snack for one of the children. This level of customer service creates a positive experience and makes customers feel valued and appreciated. This strength is likely to attract customers and keep them coming back to the salon.
Another strength mentioned in the comments is the ability of the staff to meet specific requests and preferences. One customer mentioned that she showed the technician a picture of what she wanted for her nails, and the technician successfully delivered the desired outcome. This shows that the staff at Pretty Nails place has the skill and creativity to bring their customers' visions to life. This strength can lead to satisfied and loyal customers who appreciate the attention to detail and personalized service.
The availability of different polish options is also mentioned as a strength of Pretty Nails place. The salon offers regular and gel polish that match, which allows customers to choose their preferred type of polish without compromising on color or design. This variety appeals to a wider range of customers with different preferences and needs, enhancing the salon's appeal and versatility.
However, Pretty Nails place has some notable weaknesses highlighted in the comments. One significant weakness is the reported rude and aggressive behavior of a staff member. One customer narrated a distressing experience where her daughter was ridiculed and pressured into getting a new set of nails even though she had only gotten them done eight days prior. This behavior is unprofessional and can damage the salon's reputation and customer loyalty. Rude and aggressive behavior towards customers can create a hostile environment and discourage repeat visits.
Another weakness mentioned is the issue of cutting and burning customers' nails and cuticles. One customer complained that their nails were filed too hard and caused a burning sensation. Another customer suspected that she had developed an infection due to the redness of her cuticles after her visit to the salon. These incidents indicate a lack of attention to proper technique and hygiene, which can result in physical discomfort and potential health risks for customers. Nail salons should prioritize the safety and well-being of their customers to maintain a positive reputation.
Additionally, the comment about an employee being unprofessional and refusing to complete a service is another weakness. This incident reflects a lack of professionalism and a failure to meet customer expectations. Customers expect a consistent and quality service, and a staff member abruptly stopping the service and the owner refusing to rectify the situation is highly unprofessional.
In conclusion, Pretty Nails place has strengths in terms of creating a welcoming atmosphere, meeting specific customer requests, and offering a variety of polish options. However, it also has weaknesses related to rude and aggressive behavior from staff members, cutting and burning customers during services, and unprofessional conduct by employees. It is crucial for the salon to address these weaknesses to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
Always makes you feel welcome. I went one day 30 minutes to closing it was myself niece and her 2 daughters the staff waited on everyone there without a problem. My great niece said she was hungry so the nail tech went to the back and grabbed her a snack. This will be my go to place for sure.
My daughter went to get a fill this morning on her gel nails that she had done there like 8 days ago because one of the nails broke in half. The guy there was so rude!! He tried to get her to let him take off the nails and for her to get a new set. He continuously told her how they were about to fall off & how bad they looked, 1. They shouldn’t be falling off in 2 weeks. 2. She originally had them done at this same location. (The lady at first desk has done last time but wasn’t there this morning) 3. My daughter said they didn’t feel like they were coming off.
He was so rude because she wouldn’t do it & was being aggressive. He cut the top of her finger pretty bad. (My daughter is soft spoken & was not rude to him). I was there! At that point she told him he was hurting her & that if he didn’t want to do it that she would pay him for what he had done & leave, He said he would do it! A couple of the nails looks crooked & didn’t when she went in. Worse experience at nail salon!!! Neither one of us will ever go back!!!!!
They be filing on my nails to hard and it be burning ???? but I told them I was getting married this weekend and I showed the lady a pic of what I wanted and she came through
Great job on nails and toes. I love they have regular and gel polish that match!
My nails are ok but they kept cutting and burning me and now I am sure I have an infection from how red my cuticles have been for the bast few days. Sister said her nail tech was good though
It was my daughter's first time and she absolutely loved it..thank you so much
Been going here for years. One of the employees was very unprofessional . Tell her how to do my nails she stop in the middle of service. I ask the owner could she fix them she took the nailand said she was too busy to finnish my nails .
They are friendly & my grand daughter & I love our nails & foot designs ???? Jenny you're the best!
Place Pictures
Pretty Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
Places
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