Quick Facts About De’Rafael salon
De'Rafael salon has received overwhelmingly positive comments from customers. These comments highlight several strengths of the salon:
1. Skilled and Knowledgeable Stylists: Customers praise the expertise of the stylists, particularly Rafael, in hair extensions and techniques. The high quality and long-lasting results of the hair extensions are emphasized. This demonstrates the salon's strength in providing excellent hair extension services.
2. Good Customer Service: Many customers appreciate the kind and helpful nature of the staff at De'Rafael salon. The salon is described as treating customers like family and providing a welcoming and friendly environment. This strong customer service contributes to a positive overall experience and encourages customer loyalty.
3. Accommodating and Flexible: Several customers mention the salon's willingness to accommodate walk-ins and fit them in for appointments without prior booking. This flexibility suggests that the salon values customer convenience and strives to provide services when needed.
4. Ability to Understand and Execute Customer Requests: Multiple comments highlight the salon's ability to accurately understand and deliver on customer requests. Customers express satisfaction with how the stylists knew what they wanted and were able to achieve the desired results. This showcases the salon's skill in working with customers to fulfill their hair goals.
5. Positive Vibes and Comfortable Atmosphere: Many customers mention the salon's pleasant ambiance and the positive overall vibe. This is a crucial aspect for customers who value a relaxed and comfortable atmosphere while getting their hair done.
Considering the strengths identified in the comments, De'Rafael salon seems to have established itself as a reputable and customer-oriented establishment. However, it is essential to also acknowledge the weaknesses mentioned in the comments, despite their rarity:
1. Miscommunication and Dissatisfaction: One comment expresses dissatisfaction with the service and pricing, claiming that the salon did not deliver as requested and overcharged. While this comment stands out among the overwhelmingly positive feedback, it is vital to address and investigate such concerns to maintain customer satisfaction.
In conclusion, De'Rafael salon appears to be a popular choice among customers due to its skilled stylists, good customer service, accommodation of walk-ins, ability to understand and execute customer requests, and comfortable atmosphere. These strengths contribute to positive customer experiences and foster loyalty. However, it is crucial for the salon to address any negative feedback promptly to ensure continued customer satisfaction.
Best TL Reviews
I really enjoyed coming here. I have gone to someone else for the past three years, that has worked on tv show celebrities but honestly i prefer this salon so much more. They were straight to the point, knew what I wanted, and did what I wanted. They were so kind and helpful! I really appreciate the care I received from rafael and Luis! Thanks so much.
Rafael is the best. The quality of his hair extensions and his technique is one of the best in Utah. Love his work. Taping doesn't damage your own hair.
100% human good shiny quality hair evwn after weeks I can feel it soft. I reccomend him all the time.
I wanted to give a special thanks to the owner Rafael I have had such a great experience here. This salon is so busy as it should be! yet whenever you call or come in you are treated as family I love this place and I have never been more happy with my hair<3 Thank you so much Rafael and Luis Y SON for everything you guys do I'm very thankful
I love it they great job ???????? they answer all questions I love it coming back thanks to Miguel he good job in my hair.
Pésimo servicio, no me lo dejaron como yo lo pedí y aparte me cobraron casí $400 dólares ???? YA NO VUELVO A IR. Me vieron la cara de pendeja. La primera foto era lo que había pedido.
It’s the vibe, and just how nice they are! I love coming to this place, and my hair ends up looking fabulous! This is my go to salon, I would definitely recommend them! ????????
Best place to get your hair done omg it's pretty amazing plus i love it they treat you like family i have to drive one hour but it's worth it if u need help with your hair just make an appointment .
I came in without an appointment and they fit me in right then and there. I may be getting her name wrong, but Fernanda did an amazing job! I came in with overly processed, dark hair with some lightness to it. I showed a picture of me from years ago with an ash blonde color that I wanted again. I wasn't expecting to get what I wanted, but she performed some magic. It turned out better than what I was looking for! And my hair feels healthier even after getting it bleached, twice! Highly recommend this place.
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De’Rafael salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
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