Dominican Hair & Beauty Inc

+1 305-242-8825

13469 SW 288th St #1944, Homestead, FL 33033 United States of America

Open Today: -

Quick Facts About Dominican Hair & Beauty Inc

Dominican Hair & Beauty Inc is a hair salon that has received a mix of positive and negative comments from customers. In order to understand the strengths and weaknesses of the salon, it is important to analyze these comments.

Starting with the strengths, one customer mentioned that the woman who did her hair did an impeccable job. She was satisfied with the highlights, wash, styling, and cut. This shows that the salon has skilled hairstylists who are capable of delivering high-quality services. Additionally, the customer appreciated that the hairstylist communicated with her throughout the process, which added to her comfort. This indicates that the salon values customer satisfaction and strives to provide a personalized experience.

Another customer mentioned that Maritza did her hair exactly as she wanted and achieved a perfect blowout without any frizz. This demonstrates the salon's ability to understand and fulfill the specific requests of their clients. The fact that the customer's mother has been going to the salon for years and is also satisfied with their services suggests that the salon has built a loyal customer base through consistent quality.

Furthermore, a customer appreciated Mary's patience and willingness to listen while dealing with her black hair for the first time. This indicates that the salon has hairstylists who are knowledgeable and capable of handling a diverse range of hair types. It shows that they prioritize understanding and catering to their clients' individual needs.

Moving on to the weaknesses of the salon, one customer had a negative experience with a hairstylist who damaged her hair during a blowout. The customer felt overcharged and forced to tip despite the damage caused. This suggests that the salon may have issues with training and supervising their staff, as they allowed a rookie hairstylist to handle a service that resulted in damaging the customer's hair. It also indicates a lack of accountability and customer service, as the customer was not satisfied with the resolution of the situation.

Another customer expressed frustration at the language barrier and lack of communication with the hairstylist. They also mentioned that the hairstylist did not deliver the desired haircut and ignored their attempts to stop her. This reflects poorly on the salon's management, as they should ensure that their staff members are able to communicate effectively with customers. It also highlights the importance of having clear and concise instructions and the ability to address any concerns raised during the service.

Furthermore, a customer mentioned that they were charged more for a service compared to another customer with longer hair who received the same service. This inconsistency in pricing suggests a lack of transparency and fairness in the salon's pricing structure. It raises questions about the salon's integrity and their commitment to providing fair and equitable services to all customers.

Additionally, another customer mentioned that some of the staff members were unhelpful and rude. They felt mistreated by a particular employee who was rude, unresponsive, and rough with their hair. This indicates a lack of professionalism and customer service skills among certain staff members. It also suggests a lack of teamwork and focus on prioritizing customers, as employees were seen attending to personal matters rather than assisting customers.

In conclusion, Dominican Hair & Beauty Inc has several strengths, including skilled hairstylists who can deliver high-quality services, personalized experiences, and the ability to handle diverse hair types. However, there are also weaknesses such as issues with staff training, communication barriers, inconsistencies in pricing, and rude/unhelpful staff members. These weaknesses need to be addressed in order for the salon to improve and provide a consistently satisfactory experience for all customers.

Best TL Reviews

The woman who did my hair did an impeccable job. She left it absolutely stunning!! I did highlights, wash, styling, and a cut. The hairstylist told me what she was doing to my hair as she was doing it which I found comforting. The highlights are blended beautifully. The price is absolutely worth it and I believe I just found my go to salon.

Worst service, I did a blowout and the hair stylist ended up damaging my hair, you’re better off going somewhere else, overcharged me and forced me to tip even through they damaged my hair. Never coming here again. They should hire staffs that can actually hair not rookies.

Maritza did my hair and I loved it! She cut my hair exactly like I wanted and did my blow & iron perfectly no frizz! My mother has been going there for years also, super satisfied with their services.

I went there, the girl that originally cut my hair a year ago wasn't there. I showed them the picture of exactly how I wanted my hair cut. This lady speaks NO English at ALL was told by the owner I beleive, to do it. When I notice she was cutting to low! I tried to stop her, she was speaking in Spanish to the other clients continue cutting lowers! I been growing back my hair for a hole year, just to get the perfect cut. Now it's starting all over! My hair is completely destroyed! I wish I could add the pictures here.. ????????

The lady had my hair very straight on Valentine's. I asked what was the price and she told me it goes by the length of your hair. Okay when she was done she told me $55. Another lady was leaving at the same time and her hair was a lot longer than mine but was charged $35. We got the same service done but I was charged $20 more. The lady that washed my hair was very rough. I don't reccomend this place to African women

Mary did awesome ???????? She was patient with me and allowed me to have input when it came to her dealing with my BLACK hair for the very first time! I appreciate you Mary. I will be seeing you again thank you for everything!

Sandra did a great job I been looking for someone to finally do my hair the right way she takes her time and is very good at it my hair came out amazing!!! I can’t complain! She was great !!! Tell her ledy sent you !! ????

The women in here are sometimes helpful and then sometimes they arent. I go here all the time, and my first keratin treatment wasn't explained properly. There is a plus sized female who works there and is very rude. I don't speak Spanish but I understand a little bit and she was very nasty to me. She let me stand there after my dryer was finished and didn't want to help me, the lady who started me was doing great her coworkers hair.... she was sitting there eating chips. I stood up to let them all know I wasn't being helped and they asked her to help me and she got the biggest attitude so I know she doesn't like me and she was very rough with my hair.I think it's rude that they work on each other's hair in the middle of doing customers hair. I got held up an extra 40 minutes because they were doing each other's hair that wasn't professional. For now this place will have to do until I can find better. But if that oversized woman tries me again, I will definitely walk out of that salon.