Quick Facts About GeorgeG Hair and Beauty Salon
Strengths:
1. Highly skilled and professional hairdressers: Multiple customers have praised the expertise and quality of the hairdressers at GeorgeG Hair and Beauty Salon. They provide excellent haircutting, styling, and hair care services, leading to customer satisfaction and repeat visits.
2. Relaxing and comfortable environment: The salon is described as light, open, and airy, creating a pleasant atmosphere for customers. The salon's ambiance enhances the overall experience, making it a preferred choice for customers.
3. Long-standing reputation: One customer mentions that they have been using George's salon for over 10 years and have always been pleased with the service. This indicates that the salon has built a loyal customer base over time, which speaks to its reliability and consistency.
4. Kind and caring staff: Positive comments highlight the kindness and care shown by the salon staff, particularly towards customers with specific needs. This demonstrates the salon's commitment to providing personalized and attentive service.
Weaknesses:
1. Inconsistent haircutting: Some customers express dissatisfaction with the haircuts they received at the salon. They mention that the hairdressers did not listen to their desired style and ended up giving them an unfavorable cut. This inconsistency in service quality suggests that the salon may not have consistent standards or effective communication between hairdressers and customers.
2. Poor manicure and pedicure experience: One customer shares a negative experience with their manicure and pedicure service, mentioning issues such as lateness, improper cuticle treatment, excessive product use, and short-lasting shellac. This indicates a lack of attention to detail and expertise in providing nail services.
3. Alleged discrimination: A customer claims that their friend experienced mistreatment due to her race at the salon. This accusation of discriminatory behavior is extremely concerning and raises questions about the salon's commitment to inclusivity and equality.
4. Poor customer service and organizational skills: Multiple customers mention issues with customer service and organization. Late opening, rude receptionists, missing appointments, and lack of proper notes about appointments all point to a lack of professionalism and attention to detail. These factors can negatively impact the overall customer experience and result in dissatisfaction.
In conclusion, GeorgeG Hair and Beauty Salon has several strengths, including highly skilled hairdressers, a relaxing environment, a long-standing reputation, and kind staff. However, it also has weaknesses, including inconsistent haircutting, poor manicure and pedicure experiences, alleged discrimination, and poor customer service and organizational skills. Addressing these weaknesses would be crucial for the salon to improve customer satisfaction and maintain a strong reputation.
Best TL Reviews
Sara is an amazing hairdresser. I popped in for the first time this year and have been here three times in all and I'm very happy with the service. The hairdressers wash you hair, massage your scalp while you have a body massage in the chair, cut your hair, blow dry it and style it. The venue is light
, open and airy. The best hairdressers I've been into for a long while.
I have been using George's salon for over 10 years now and I cannot praise their service and care enough.
The staff always look after me so well throughout and the haircare and beauty services are extremely professional. I always look forward to my visits.
I have had the worst hair cut at this salon, my hair dresser did not listen to what I asked for and instead he did what he wanted, I am now stuck with an awful hair cut it has effected my mood and self esteem. My hair was long and I only wanted a trim, now it’s layered so short and I am struggling to style it. Please save your selves the sorrow and never go there.
DO NOT GO HERE!!!
The worst hair cut I have ever had!!! £55 down the drain!!! I have just paid another £30 to have this fixed!!! Shocking!!
I really appreciate the kindness and care given every time I have my hair done as I physically cannot do it myself. Thank you, Sandy!
I will not be returning to this place. Tried manicure and pedicure there for the first time and the last on Sunday at 11 am. Unfortunately the lady was late 15 minutes and didn’t get a good impression from the start.
The lady was talkative which was nice,however, I have asked for Shellac,for some reason the whole process didn’t go well as I am used to other places. Not a proper cuticle tidy ,lots of product used on the cuticles that started to itch (?)-weird, and it dried out my skin around the nails. First coat was clumsy and the lady had covered my cuticles skin with the shellac too,also at the end she has mentioned that she didn’t buff my nails as they are thin,I have paid after and left as I didn’t want to argue. If I could of walked out after the first coat without paying-believe me I would. And little update,today the shellac started to chip away after only three days on!! Waste of money (£37)
A friend of mine went there to get her hair done, she came back crying saying that she was treated so badly because she is black, that was shocking, I tried to convince her to report them to the authorities, but she was just too sad about it and didn't want to do anything about it.
That wasn't nice, very upsetting.
Had an appointment at 9am, the staff didn't arrive to open the salon till 9:20am. Went in to ask if I could come in, and the receptionist was rude. Then I went on to tell them about my appointment, but somehow they didn't have it written on their sheet.
They still wash and cut my hair, but the cut was rubbish. I should have gone to my usual place, if only it wasn't so far in comparison.
Friend decided to go there to check it out after me, they also got a terrible hair cut and had to get it fixed.
GeorgeG Hair and Beauty Salon Info
Amenities
Accessibility
-
Wheelchair-accessible entrance
Payments
-
NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Tuesday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
How to go there
Location
Places
Other Places
11. Under the Sun
12. Lee Nails