Quick Facts About Grace Beauty Salon
Grace Beauty Salon appears to have several strengths and weaknesses based on the comments provided.
Starting with the strengths, the salon is praised for its excellent waxing services. Customers mention that the staff, particularly Raj, takes great care and ensures that no area is missed during the waxing process. The overall quality of the work is described as good, with no issues or scars reported. This indicates that the salon has skilled professionals who are capable of delivering satisfying results. Additionally, the option to schedule appointments in advance is mentioned as a positive aspect, allowing customers to secure their desired time slot.
Another strength of Grace Beauty Salon is the loyalty of its customers. Multiple comments express long-term patronage, with one customer even driving from Tacoma every 2-3 weeks just to have their eyebrows done by a specific lady. This loyalty speaks to the trust and satisfaction that customers have developed over time, which is a positive reflection on the salon's services and staff.
Affordability is highlighted as a strength as well. One comment mentions that eyebrows and upper lip waxing cost only $10 in total, which is considered a great price for the quality of work done. This affordability may attract cost-conscious customers and contribute to the salon's popularity.
On the other hand, there are some weaknesses mentioned in the comments. One customer expresses dissatisfaction with a male barber who did not follow their instructions. They reported an uneven haircut, indicating a lack of attention to detail. The customer also felt rushed and wished that the barber had checked if they were satisfied before finishing the service. While this is one individual's experience, it suggests that there may be inconsistencies in the quality of service provided by different staff members.
Another negative comment criticizes the salon for not listening to the customer's request for a full face wax, potentially indicating a communication issue between the customer and the staff. This comment also suggests that the staff may not prioritize the customers' preferences and instead do what they believe is best. This lack of customer-centric service can be a significant weakness for any salon.
In terms of waiting times, there are mixed comments. One customer mentions that walk-ins are accepted but may require some waiting time due to a token-based system. While this may be inconvenient for some, it demonstrates that the salon accommodates spontaneous visits. However, another customer states that they are happy to wait for their preferred lady, indicating that there may be a lack of availability or scheduling conflicts.
In summary, Grace Beauty Salon has several strengths, including excellent waxing services, loyal customers, affordability, and the option to schedule appointments in advance. However, some weaknesses exist, such as inconsistencies in the quality of service among stylists, potential communication issues, and occasional waiting times. It is important for the salon to address these weaknesses to maintain and improve customer satisfaction.
Best TL Reviews
Amazing salon. Went in for waxing. Raj took great care, girl constantly checked on me and she did not miss an inch. Good work. You can come in for walk-in as well but you have to wait for sometime as it’s token based. Recommended to schedule ahead.
I always get my eyebrows done here and they do such a great job! I have gone to other places and they always make my eyebrows round or too thin or I get scars. Here I never have any issues. They do a great job! 10/10
The male barber doesn't follow what you ask for at all. He took about seven minutes and then told me that I am done without asking me if everything was good or if I need something else. Uneven haircut from the top, took too much from top side and top back despite telling him the opposite! I am not too picky or super carful about my haircut which is easy common one. I don't know about the female barbers and can't judge them. Booking online was good and costumer service was good.
I've been coming here for 7 years. There's only 1 lady I let touch my brows but everyone there is understanding of that and let's me wait for her if she is busy with another client. I drive all the way from Tacoma every 2-3 weeks just for her!
I’ve been a long term customer and I have 2 lady’s that I always go to. Can’t thank them enough for having them do my eyebrows I trust them from the beginning.
I used to visit from Spokane, every so often. Since I moved to the area, this is just my Barber now. From day 1 I was taken care of. This is an amazing place.
Worst experience they fk my eyebrows she didn’t do what i tell her she was making worst every time she try to “fix it”. I tell her i want it a full face wax and she decide to threatening and stop again and ask her and she ignore me continue other they supposed to do what the costumer say what’s the point paying for there service if do whatever they want.
Eyebrows & upper lip for $10 total. You can’t beat the price here, and they do a good job. Fast and painless
Place Pictures
Grace Beauty Salon Info
Amenities
Health & safety
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Mask required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Credit cards
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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