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Alexis Beauty Shop

+1 480-999-0236
Broadway Mesa Center, 624 W Broadway Rd UNIT 217, Mesa, AZ 85210 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Alexis Beauty Shop

Alexis Beauty Shop, as indicated by the comments above, has both strengths and weaknesses. In order to provide a comprehensive analysis, let's break it down.
Strengths: 1. Talented Stylists: Karla, one of the stylists at Alexis Beauty Shop, is highly praised for her skills and is consistently mentioned as providing excellent service. This suggests that the salon has talented staff members who can successfully transform clients' hair.
2. Friendly Staff: Multiple customers mention the friendly and kind demeanor of the staff. This creates a positive and welcoming atmosphere for clients.
3. Cleanliness: One customer remarks on the cleanliness of the salon, indicating that the establishment is well-maintained and hygienic.
4. Great Prices: Another positive aspect mentioned in the comments is the reasonable pricing. This suggests that Alexis Beauty Shop offers competitive rates, which can be attractive to potential customers.
5. Range of Styles: Several comments highlight the availability of great styles for both men and women. This indicates that the salon caters to a diverse clientele and is capable of providing a variety of hairstyles.
Weaknesses: 1. Inconsistent Service: One customer expressed dissatisfaction with the service, claiming that there were only two staff members who seemed inexperienced and unaware of what they were doing. This suggests a potential issue with staff training or availability.
2. Lack of Customers: The comment stating that the place was empty raises concerns about the popularity or reputation of Alexis Beauty Shop. It indicates a potential lack of customer base or a low level of customer satisfaction.
3. Poor Haircut: A customer expressed extreme disappointment with the haircut they received, claiming that it was the worst they had ever experienced. This negative experience raises questions about the quality and consistency of the salon's services.
4. Communication Issues: A customer mentions a language barrier, suggesting that there may be a lack of bilingual staff members who can effectively communicate with all clients. This can hinder customer satisfaction and potentially lead to misunderstandings.
5. Unresponsive Customer Service: The comment about difficulties in reaching the salon, either by phone or via the number provided on the receipt, indicates a potential issue with customer service. The fact that the customer was hung up on multiple times and unable to receive assistance raises concerns about the salon's responsiveness to customer concerns or complaints.
In conclusion, while Alexis Beauty Shop has strengths such as talented stylists, friendly staff, cleanliness, great prices, and a range of styles, it also faces weaknesses such as inconsistent service, lack of customers, potential issues with staff training and communication, and unresponsive customer service. These weaknesses raise concerns about the overall quality and reputation of the salon, which may impact potential customers' decision to visit.


Best TL Reviews

Karla totally transformed my hair! She did such a great job with my hair. She is also very sweet and kind.
Horrible service, there was only 2 lady's and they clearly didn't know what they were doing. The place was also empty (with great reason). I gave the "stylist" simple instructions and she couldn't follow them. This is the last time I return to this "Beauty" Salon.
The elderly woman with the darker brown/red hair provided me with the WORST haircut I have received in my entire life. I wish that was an understatement. I have no idea how she ever became a hairdresser or how she still is, but but she absolutely destroyed my hair. It looks like my 7 year old nephew took scissors to my hair. Don’t waste your time or money.
This place is very clean, has great prices, and the staff are friendly. They have great styles for both men and women. I am very happy with their work for myself and my husband. The first time I went here I decided I wouldn't get my hair done anywhere else anymore.
I got an amazing cut here, and for a great price. I was worried about getting bangs for the first time but I went home happy and got lots of compliments on my hair, even from strangets! I'm about to make this my new go-to salon and have my husband switch over as well.
I went in yesterday for a perm. I did everything I was told when the lady communicated it to another lady for me because we didn't speak the same language. I woke up today and its half straight half a slight wave. I paid 160 for curls. I called the number twice today and whoever answered wouldn't put someone who speaks English on and hung up on me twice. I called the number that was on the receipt and no one would asnswer.
Karla is so talented she did an amazing job! Can't wait to come back
THIS IS MY BARBER FOR THE END OF TIME. PERIOD.????????

Place Pictures

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Alexis Beauty Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 09:00 AM - 08:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location