90'S Nails

+1 412-372-1767

258 Mall Cir Dr, Monroeville, PA 15146 United States of America

Open Today:

Quick Facts About 90'S Nails

90'S Nails Place, based on the comments provided, has both strengths and weaknesses.

Starting with the strengths, Jane, one of the nail technicians, is highly praised for her work. She is described as "very good" and was able to fix someone's nails in a last-minute emergency. This indicates that Jane is skilled and capable of delivering good results, even under pressure. Additionally, the commenter appreciates the cleanliness of the salon, noting that it is "very clean." This is an important strength, as cleanliness is crucial in a nail salon to maintain hygiene and prevent the spread of infections.

Another strength mentioned in the comments is the calm and quiet atmosphere of the salon. This is preferred by some customers who enjoy a peaceful environment during their nail appointments. It suggests that the salon takes efforts to create a relaxing experience for their clients, making it a positive aspect for those who value tranquility during their beauty treatments.

Affordability is also mentioned as a strength, with a customer stating that the salon offers poor quality but at an affordable price. This indicates that 90'S Nails Place may be an attractive option for individuals on a budget or those who prioritize cost over the highest quality when it comes to their nails.

Moving on to the weaknesses, customer service is highlighted as an area that lacks in the salon. One commenter mentions that the customer service is lacking, although the specific aspects of the poor service are not detailed. This suggests that there may be room for improvement in terms of how the staff interacts with and treats their customers.

Another weakness mentioned is the quality of the nails. One customer states that their white polish turned grayish purple, indicating that the outcome did not meet their expectations. This suggests that there may be inconsistencies in the quality of the services provided at 90'S Nails Place.

Additionally, a negative experience is described by a customer who had a full acrylic set done by a male technician. The final result did not align with the agreed upon reference photo, and there were various issues, including the wrong color/design, uneven length and shape of the nails, and a bumpy application of acrylic. The customer also mentions that their natural nails were overfiled and that they were denied a refund when they requested one. This suggests that there may be a lack of attention to detail and a disregard for customer satisfaction on the part of this particular technician.

Another negative comment highlights the lack of skill of one of the technicians. The customer had to cut off their nails immediately after leaving the salon due to the poor quality of the service. Additionally, there are allegations of racial discrimination based on the differential treatment between the commenter and another customer. This indicates a major weakness in terms of customer satisfaction, as discriminatory behavior and subpar workmanship should not be tolerated.

In summary, 90'S Nails Place has strengths in the form of a skilled technician, cleanliness, a calm atmosphere, and affordability. However, weaknesses exist in terms of customer service, quality inconsistencies, and negative experiences with specific technicians. These weaknesses need to be addressed and improved upon in order to provide a more satisfying experience for customers.

Best TL Reviews

Jane does really good with her work! She fixed my nails in a dying emergency when my birthday is in a few days????????. Very clean Very Gentle and quiet in there I love it????????

It's OK but their customer service lacks and their top cost made my white polish turn grayish purple

Poor quality but affordable. I was told there’s no designs today bc normally the “other” people do designs but they were off today… said the young man who did this here I call wisdom teeth on my fingers.

Edit: I don’t remember her name but she did my nails for my sisters graduation and they’re much better than before thank you very much!

Love Jane, she's so pleasant & takes Fantastic care of my nails ????

Worst service by the only male who works here (I didn't get his name). Acrylic full set final result looked nothing like the reference photo agreed upon before beginning the service. The color/design was wrong, the length and shape varied between each nail, and the acrylic was bumpy and not filed smoothly. Also, my natural nails were over filed and at least half of my fingers were cut during filing. As I noticed the design was not right, I showed him the photo again to clarify what needed to be corrected and he acted as if there was nothing wrong and did not fix anything. So then I asked for a refund and said he could just clip the nails off as they look nothing like what I wanted and the photo I showed him, he denied that request as well. So I was charged $75 for a full set just to go get it soaked off by another salon. This place is extremely unprofessional and will lie and say they can do whatever design/service you request, make sure to charge you mid service so then when the final result is nothing like what was requested and agreed upon they will not fix or refund any portion of your payment. Go elsewhere. They deserve 0 stars!!!

Do not go here. First the girl do not know how to do nails at all. My nails are horrible. I had to cut them off. As soon as I got home. She told me I. The middle of my nails being done go pay. But let the. White lady pay after she finished. A. Just because. I'm black does not mean I can't pay I'm a business banker. B. Maybe she did that because she do not know how to do nails. This is a disaster I'm am upset and I feel like she is racist.never again

Their very nice, clean and thorough, fast at what they do and peaceful and quite. Love the work they do.....not always busy!

Literally so rude everytime I have gone to have my nails done. Sloppy work.