Quick Facts About Charmiss
Charmiss Place, as evidenced by the comments, has both strengths and weaknesses. In this analysis, we will explore the different aspects of the store based on the provided comments.
Strengths:
1. Affordability: Multiple comments praise Charmiss Place for offering affordable prices. This is a significant strength as it attracts customers who are looking for beauty supplies without breaking the bank.
2. Customer Service: Several comments highlight the excellent service provided by the owner, cashier, and sales assistants. This is crucial in creating a positive shopping experience and ensuring customer satisfaction. The staff seems knowledgeable and helpful, leading to repeat customers and positive word-of-mouth recommendations.
3. Product Variety: Customers appreciate that Charmiss Place has everything they need. The store is praised for having a wide range of beauty supplies, including makeup, masks, gloves, hand sanitizers, and more. This extensive product variety caters to different customer preferences and requirements.
4. Business-Friendly: One comment mentions that Charmiss Place is ideal for business owners. The owner is commended for providing a wide selection of beauty supplies for businesses. This is advantageous for professional makeup artists, salon owners, and other individuals running beauty-related businesses.
5. Spanish and Portuguese-speaking staff: The comment in Spanish compliments the customer service provided by a Portuguese-speaking staff member. This shows that Charmiss Place caters to a diverse customer base by employing multilingual staff who make an effort to assist customers and offer options in their preferred language.
Weaknesses:
1. Overzealous Staff: One comment mentions that the staff at Charmiss Place follows customers around as if they are stealing. This behavior can make customers feel uncomfortable and unwelcome. It is essential for the store to strike a balance between monitoring for theft and respecting customers' personal space.
2. Tight Aisles: Another comment notes that the aisles in Charmiss Place are tight. This can be inconvenient and potentially problematic for customers, especially those with mobility issues or parents with strollers. Expanding and improving the store's layout to create wider aisles would enhance the shopping experience.
3. No Lace Front Wigs: One comment expresses disappointment that Charmiss Place does not offer lace front wigs. This limitation in product assortment may deter customers who specifically seek this item. It would be beneficial for the store to consider expanding its wig selection to accommodate a broader range of customer preferences.
4. Unprofessional Staff: While the majority of comments praise the customer service, one customer complains about the unprofessional attitude of the staff. This negative experience can impact the overall perception of the store and discourage potential customers. Charmiss Place should address this issue by providing training to ensure all staff members maintain a high level of professionalism and strong interpersonal skills.
In conclusion, Charmiss Place has several strengths that include affordability, excellent customer service, a wide variety of products, catering to businesses, and multilingual staff. However, there are some weaknesses, such as overzealous staff, tight aisles, the lack of lace front wigs, and occasional unprofessionalism. By addressing these weaknesses and building on their strengths, Charmiss Place has the potential to further improve the shopping experience for its customers and solidify its reputation as a go-to beauty supply store.
Best TL Reviews
They follow you around like you're stealing. The aisles are tight. It's hot and no lace front wigs. ????
Everything you need at affordable price and an excellent service from the owner to the cashier and sales assistant. Love this place! You can't go wrong buying your beauty supplies in here!!
Excelente preços
A place that has everything you need and great prices.
This is my go to makeup spot, I love them! They have everything and they are constantly expanding with more brands to cater the demographic. The only complaint I have are the staff. The girls are very unprofessional. They always have an attitude and it always seems too much of a problem to ask for help or to pay for something.
Me gusta la atención al cliente por una señorita portugués que es bien amable, y te ofrece opciones de sus variedades de productos, Dios bendiga ha gente como ellas
Best beautt supply in the tri state are. Staff will take their time and make sure you find everything you need. Also mask, gloves and hand sanitizer are fully stocked! Hands down best store!
This store has EVERYTHING! The owner is GREAT! Definitely will make this my store of beauty supplies for my business!
#roseandsweett
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Charmiss Info
Amenities
Service options
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In-store shopping
Health & safety
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Mask required
Planning
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Quick visit
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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