Quick Facts About Oakridge Nail
Oakridge Nail Place, based on the comments provided, has both strengths and weaknesses. In order to analyze these, let's break them down into the following categories:
1. Customer Service:
- One comment mentioned good customer service when getting eyebrows done, indicating that at least in some cases, the staff is capable of providing a positive customer experience.
- However, multiple comments express dissatisfaction with the customer service, citing aggression, poor treatment, and profiling. This raises concerns about the consistency and quality of customer service at Oakridge Nail Place.
2. Cleanliness:
- One comment mentioned that the place is not clean, indicating a potential lack of hygiene standards.
- Another comment mentioned the mishandling of tools, which raises concerns about the establishment's adherence to proper sanitization practices.
3. Quality of Work:
- Comments regarding the nail services indicate mixed feedback on the quality of work. Some customers reported satisfactory job results, while others expressed disappointment and frustration.
- Instances of incorrect nail color, poor shaping, and smudges suggest a lack of attention to detail and expertise from the staff members.
4. Pricing:
- One comment expressed dissatisfaction with the pricing, stating that $20 is too much for a simple color change. This suggests that some customers may perceive Oakridge Nail Place as relatively expensive compared to the services provided.
Strengths:
- Some customers reported positive experiences with specific services, such as eyebrow treatments.
- The salon seems to have dedicated customers who find their services satisfactory.
- There are instances where customers enjoyed the way their manicures turned out, indicating that the staff can deliver good outcomes under certain circumstances.
Weaknesses:
- Poor customer service experiences, including aggression, profiling, and overall dissatisfaction, suggest a lack of professionalism and training within the staff.
- Concerns regarding hygiene and cleanliness raise red flags about the salon's practices and standards.
- Inconsistency in the quality of work, such as incorrect nail color, poor shaping, and smudges, indicates potential issues with attention to detail and expertise.
- Some customers perceive the pricing as too high for the services provided, which might drive them away in search of more affordable options.
In conclusion, Oakridge Nail Place has some strengths, like positive experiences with certain services and dedicated customers. However, the salon also suffers from significant weaknesses, such as poor customer service, cleanliness concerns, inconsistent quality of work, and potential pricing issues. Addressing these weaknesses will be crucial if Oakridge Nail Place aims to improve its reputation and attract a broader customer base.
Best TL Reviews
Took my girlfriend to do her eyebrows, they did a great job. (but note) The treatment was horrable the job was done with agression the customer service was horrable and we was treated like we was gona walk out and not pay! The profiling was impulsive i wont be going to this location ever again.
I do not recomend this place!
This is dedicated for frequent customers not walk-ins.
I have been here before and maybe one person in particular does my job right but I have notice that are not clean and k had a truly terrible experience today because the lady painted my nail green after I asked her that I want it purple, she said if she painted twice the color “ purple “ will come out which never did, then I had asked her just to paint it white and had decided it that instead of taking of the color she painted the white over did green which looked terrible. She also said at first she was going to charge 32 but I told her that she shouldn’t charged me that because she messed up which made me waste time and her removing the color made my nails more crooked then she said it was gonna be 35$ which wasn’t true and I said I’m not paying 35$ for such a terrible job she said ok 32$ and I’m like no either way I ended paying 30$ but still that’s a lot of money for the terrible job she did
This place has horrible service they’re not clean not neat not professional at all! I asked for a nail design the whole time they were saying they knew how to do it just to get me sitted and have to pay for something I did not like i asked them since the beginning showed them a picture and all. Horrible horrible service! Please don’t go
A mi me parece súper buen lugar para hacerte las uñas, si tuve que esperar pero me encanto la forma en que te hacen el manicure. Ya hace un mes me hice estás y están para retoque.
I went here to get a pedicure, the lady paint my nails and they look like I was redy for another pedicure instantly, not only that the lady also washed all the tools that she used in the water with my feet on it and after I went there now i have a kind of fungus on my feet, horrible place never going back
First time in this nail place, should’ve went with my instinct. The lady that did my nails was really nice but her work was horrible. I asked for almond shape and let me tell you my nails were all type of almond shape. I was so disappointed. I had fat shape nails skinny some were stilettos like I don’t even know how to feel. Had someone else redo the whole set.
I went get to get a mani-pedi I had to wait 30 minutes to be attended to while sitting in cold water, they just kept turning on the massage chair which I mentioned it was hurting my back. After I got the pedi I was pleased with it. However when I changed my mind about getting gel done on my nails, since I was running low on time, the man attending me instantly switched his mood, when I sat down to get the mani, all of the tools that he was using were just laying on a basket I had no idea wether they were clean or not I wish I had noticed this before he was half way done with my manicure. I had gel on my nails from a previous nail salon and he didn’t even know how to properly remove the gel what he did was put both my hands in acetone then went outside for a cigarette break. I waited 8-10 minutes. He was behaving annoyed at the fact that he was having trouble speaking to Vietnamese to his peers. He finally removed it all, but all I wanted a manicure with a clear polish finish but since he wasn’t able to remove all of the gel I had to choose a different color, he said that if I would had chosen gel it would had been easier and faster. I didn’t need this opinion because again I was running short on time. He took forever to do a simple polish kept messing up my nails looked terrible I wasn’t happy and he kept fixing it and complaining in Vietnamese. He started laughing because I told him that I got a smudge and he said that it’s just a small smudge like are you kidding me???!! I tried this place and it just teaches me the lesson of quality over quantity this place is a wreck I wish them well.
They do good work, but 20 dollars is a bit much for just color change even on long nails, for it not to be gel polish
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Oakridge Nail Info
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Opening Hours
Monday | 09:30 AM - 07:30 PM |
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Tuesday | 09:30 AM - 07:30 PM |
Wednesday | 09:30 AM - 07:30 PM |
Thursday | 09:30 AM - 07:30 PM |
Friday | 09:30 AM - 07:30 PM |
Saturday | 09:30 AM - 07:30 PM |
Sunday | 09:30 AM - 05:00 PM |
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